95% Would Recommend
Latest Review 2 days ago
TAMMY C. on 10/20/2017
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"Honest Work,Fair Prices"
This was my first time using this shop, and I was very impressed with their staff. They were Honest and very Budget Friendly!!! They did a GREAT JOB on my car and I will be taking my car back in the future!!!
Vehicle: Chevrolet Malibu
Service Date: 10/19/2017
Review Created: 10/20/2017 06:20 AM
Jimmy R. on 10/18/2017
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Jimmy said the staff did a pretty good job.
Vehicle: Toyota Camry
Category: Service
Service Date: 10/12/2017
Review Created: 10/18/2017
This review was collected via phone interview by Customer Research Inc.
G.H. H. on 10/17/2017
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G.H. said he has been dealing with this business for a long time and they always do a good job. He has already recommended them to others.
Vehicle: Ford Pickup
Category: Service
Service Date: 09/27/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
GW. B. on 10/11/2017
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"Good local shop..."
No misdiagnosis, no dazzle dazzle, no un-necesary up-sells, no BS.
Competent repairs at fair prices.
Vehicle: Ford F-150
Service Date: 10/10/2017
Review Created: 10/11/2017 08:41 AM
CRISTOPHER F. on 10/10/2017
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"Great customer service!"
Probably the best customer service I've had since I started driving 13 years ago. The mechanics are knowledgeable and straight forward and honest. The shop rates are reasonable and everyone I encountered at the shop was helpful and friendly. I will absolutely be coming back for all of my Auto repair needs!
Vehicle: Dodge Pickup
Service Date: 10/10/2017
Review Created: 10/10/2017 08:08 PM
Phyllis S. on 09/22/2017
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Phyllis said she was very satisfied with her service.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 09/13/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
GW. B. on 09/20/2017
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"Competent repairs @ fair prices."
We've been taking our vehicles to Tim & crew for several years now. Always satisfied with the quality of the work.
Recommend.
Vehicle: Ford Mustang
Service Date: 09/18/2017
Review Created: 09/20/2017 05:30 AM
JASON B. on 09/15/2017
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"BEST SERVICE EVER!!!"
BEST PLACE TO GO FOR ALL YOUR AUTOMOTIVE NEEDS!!! FRIENDLY STAFF.. THE WORK THEY DO IS TOP NOTCH!!!
Service Date: 09/11/2017
Review Created: 09/15/2017 06:43 AM
LINA R. on 09/15/2017
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"Convenient Car Repair"
Dennis Auto Repair meets our car repair needs consistently. We have our vehicles services here frequently. The staff is friendly and informative. They make sure you are satisified and your car is going to be safe.
Vehicle: Nissan Titan
Service Date: 09/13/2017
Review Created: 09/15/2017 03:54 AM
JENNIFER G. on 09/14/2017
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"Friends car"
My friends came to Pensacola to get away from hurrucan Irma, they needed new brk pads and they looked at the vehicle and replaced everything same day and made sure the vehicle was safe for them to drive at a reasonable price
Vehicle: Dodge Grand Caravan
Service Date: 09/12/2017
Review Created: 09/14/2017 11:31 PM
LINDA M. on 09/11/2017
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"Completely Satisfied!"
Welcoming atmosphere. Excellent service. Above and beyond expected.
Vehicle: Chevrolet Impala
Service Date: 09/07/2017
Review Created: 09/11/2017 08:07 AM
LEWIS L. on 09/02/2017
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"Very thorough, very professional, and considerate of the customer. "
Very happy with the performance.
Vehicle: Toyota Tacoma
Service Date: 08/31/2017
Review Created: 09/02/2017 05:33 PM
MIKE W. on 09/01/2017
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"Honest & reliable"
Tim does excellent work for a fair price. We wouldnt use anyone else.
Vehicle: Pontiac Aztek
Service Date: 08/07/2017
Review Created: 09/01/2017 01:06 PM
BOBBY A. on 09/01/2017
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"Very reliable "
Very trustworthy
Vehicle: Toyota RAV4
Service Date: 08/30/2017
Review Created: 09/01/2017 11:50 AM
Ernest B. on 08/29/2017
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Ernest said the business thought he was taking it in for an emergency brake adjustment but the vehicle did not even require one. They should have looked in the computer first. They charged him $50 for doing nothing.
Vehicle: GMC Savana Passenger
Category: Service
Service Date: 08/07/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
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Tim D. at Dennis Auto Repair responded on 09/01/2017

We were really surprised to receive this review. I remember this visit very well. He has a conversion van with all the bells and whistles. He had been working on his brakes himself, and parking brake wasn't holding. He was insisting it was in the parking brake pedal mechism. We racked this vehicle, checked the parking brake components in the cab of van. Made sure the ABS system was working properly. It was not what he thought was wrong, and we needed to go further into it. We told him where we thought the problem was, and he didn't want to pay to go any further. He said he would do it himself at home. He has brought all 4 of his vehicles here over the years. We have done multiple things for free for him. He was charged a half hour for checking what he wanted to be checked. It took us alot longer than that. I feel he paid a far amount for all we did for him.  This is why its hard to do things for free. Then its expected all the time. We will continue to help people at no charge for minor things, but some things require a check out fee. This was one of those times.

Ken W. on 08/20/2017
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Ken said this business has the most friendly customer service he has dealt with, since he was 19 years old.
Vehicle: Saturn Ion
Category: Service
Service Date: 08/10/2017
Review Created: 08/20/2017
This review was collected via phone interview by Customer Research Inc.
Troy W. on 08/18/2017
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Troy said the staff was convenient. He heard people talk about them.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 07/25/2017
Review Created: 08/18/2017
This review was collected via phone interview by Customer Research Inc.
Victoria P. on 08/15/2017
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Victoria said she always gets really good service there, they are honest and timely.
Vehicle: Nissan Altima
Category: Service
Service Date: 07/20/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
G.H. H. on 08/15/2017
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G.H. said the employees are good guys and he will be bringing his vehicle back in a few days for an oil change.
Vehicle: Buick Century
Category: Service
Service Date: 07/12/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
Lauri D. on 08/08/2017
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Lauri said they are good people. They do not charge for air.
Vehicle: Hyundai Santa Fe Sport
Category: Service
Service Date: 07/17/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
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