Thank you for the review. Our team inspected a vehicle that we had not seen previously. The customer called wanting us to evaluate the transmission and why it wasn't working. Our team must inspect each vehicle before any work starts. This vehicle has over 200K, hard, miles on the odometer. In verifying that engine oil/fluids were present, our team member found that the engine was at least 4 quarts of oil low. When oil was added and the engine started, the engine exhibited a mechanical knocking noise from deep inside the engine. Further inspection revealed a lack of overall general maintenance over the life of the vehicle. Transmission fluid inspection revealed fluid that was black and burned smelling. When tested, the transmission would not move in forward or reverse when checked for function. The customer was informed that the transmission had failed and the engine had a knocking sound in it and was near failure. The customer declined repairs.
You want the best place to bring your car to be treated with great customer service and top rate work - go to Dennis Automotive!
Thank you for the review. Happer Motoring!