Reviews
TN
TOM JR. N.
New Orleans, LA
Oldsmobile Cutlass Ciera
Verified
Excellent Professinal Service
I have always received excellent professional service from Dennis Automotive. I am always pleased with the services rendered.
Recommended
JH
Julian H.
Violet, LA
Ford F-150
Verified
Julian said he is happy with the service.
Recommended
This review was collected via phone interview by Customer Research Inc.
RP
Rudy P.
New Orleans, LA
Ford Expedition
Verified
Rudy said the staff was honest. They told him what was wrong and took care of it. The price was fair.
Recommended
This review was collected via phone interview by Customer Research Inc.
AC
Albert C.
New Orleans, LA
Chevrolet Silverado 1500
Verified
Albert said they are great. They did a super job.
Recommended
This review was collected via phone interview by Customer Research Inc.
MP
Matthew P.
New Orleans, LA
Chrysler Town & Country
Verified
Matthew said this business was really good. He liked the staff. They are friendly. His vehicle is ready on time and he has no problems.
Recommended
This review was collected via phone interview by Customer Research Inc.
BK
Bruce K.
Metairie, LA
Dodge Charger
Verified
Bruce said the business really cares about their customers. The staff members are professional and fair with the services they provide.
Recommended
This review was collected via phone interview by Customer Research Inc.
EL
Eybi L.
New Orleans, LA
Ford Police Interceptor
Verified
Eybi said the service was very good and quick. He said the customer service and timing were great.
Recommended
This review was collected via phone interview by Customer Research Inc.
PF
Pat F.
New Orleans, LA
Ram Pickup
Verified
Pat said the business did great work.
Recommended
This review was collected via phone interview by Customer Research Inc.
DS
Dennis S.
Metairie, LA
Dodge Dakota
Verified
Dennis said the employee's work was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
JP
JOHN P.
La Place, LA
Chevrolet Suburban
Verified
Great service
They fit me in as usual did the work that they said they were going to do. I appreciate them working with me and doing the job right and getting me back on the road as fast as they did. Thanks Dennis.
Recommended
KG
Kathryn G.
Metairie, LA
Toyota RAV4
Verified
Kathryn said the family has used the business for 30 years at least, and she is always pleased with the service.
Recommended
This review was collected via phone interview by Customer Research Inc.
RV
Rob V.
Metairie, LA
Jeep Cherokee
Verified
Rob said it was fine, they kept him informed and called when his vehicle was ready.
Recommended
This review was collected via phone interview by Customer Research Inc.
AP
Alicia P.
Louisiana
GMC Yukon
Verified
Alicia said the business did not let her know that she was going to get charged for the diagnostics. However, she did appreciate that they were able to get to the vehicle quickly so it did not sit there for 3 days.
Recommended
This review was collected via phone interview by Customer Research Inc.
The Dennis A. from Dennis Automotive responded on 04/17/2018
Thank you for the review. Our team inspected a vehicle that we had not seen previously. The customer called wanting us to evaluate the transmission and why it wasn't working. Our team must inspect each vehicle before any work starts. This vehicle has over 200K, hard, miles on the odometer. In verifying that engine oil/fluids were present, our team member found that the engine was at least 4 quarts of oil low. When oil was added and the engine started, the engine exhibited a mechanical knocking noise from deep inside the engine. Further inspection revealed a lack of overall general maintenance over the life of the vehicle. Transmission fluid inspection revealed fluid that was black and burned smelling. When tested, the transmission would not move in forward or reverse when checked for function. The customer was informed that the transmission had failed and the engine had a knocking sound in it and was near failure. The customer declined repairs.
SH
Stephen H.
Metairie, LA
GMC Yukon
Verified
Stephen said he was happy with the service, and with the staff being straight forward about the details.
Recommended
This review was collected via phone interview by Customer Research Inc.
SJ
SHARON J.
New Orleans, LA
Cadillac SRX
Verified
Great Service as usual!
My wife had to head to Lafayette for her new job and the change oil light came on right before she was going to leave. I called over to Dennis to see if they could take me in on a Saturday which they close at noon and it was now 11. As always he took the car in and checked everything out and even stayed late waiting for a part that the car needed. The service was excellent and they always put the customer first!
You want the best place to bring your car to be treated with great customer service and top rate work - go to Dennis Automotive!
You want the best place to bring your car to be treated with great customer service and top rate work - go to Dennis Automotive!
Recommended
WM
William M.
Metairie, LA
Cadillac SRX
Verified
William said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
The Dennis A. from Dennis Automotive responded on 04/17/2018
Thank you for the review. Happer Motoring!
JS
Jon S.
Metairie, LA
Ford Mustang
Verified
Jon said the business was very up front, very helpful and easy going.
Recommended
This review was collected via phone interview by Customer Research Inc.
RB
ROBERT B.
Metairie, LA
Honda Odyssey
Verified
Good explanation of repairs needed and performed
Thanks
Recommended
TN
TOM JR. N.
New Orleans, LA
Toyota Tacoma
Verified
Excellent Professional Service
I am always pleased with the efficiency, affordability, and professional at Dennis Automotive. They are my go to auto service and repair provider.
Recommended
DM
Dorothy M.
Kenner, LA
Dodge Dakota
Verified
Spoke to Eddie. He said that the business provides good service.
Recommended
This review was collected via phone interview by Customer Research Inc.