Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

560 Reviews

97% Would Recommend
Latest Review 2 days ago

Reviews


WM
William M.
Metairie, LA
Cadillac SRX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Spoke with Anna. She said she has been going for years and they take good care of her needs. She trusts them.
This review was collected via phone interview by Customer Research Inc.

GS
Ginger S.
Metairie, LA
Chrysler 300M
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Ginger said she has always received good service from the business.
This review was collected via phone interview by Customer Research Inc.

JC
Joe C.
Kenner, LA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Joe said this business does very good work and they take care of the problem.
This review was collected via phone interview by Customer Research Inc.

KD
Kevin D.
Louisiana
Jeep CJ7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Kevin said this business provided great work.
This review was collected via phone interview by Customer Research Inc.

PP
Phil P.
Kenner, LA
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Phil said it was good service at this business.
This review was collected via phone interview by Customer Research Inc.

HP
Hardy P.
New Orleans, LA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Hardy said this business was great and the staff treated him well.
This review was collected via phone interview by Customer Research Inc.

NW
NANCY W.
Metairie, LA
Ford Fiesta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018
I would not take my car anywhere else
Dennis Automotive treats me as though they value me, and they have done since the first time I went to them several years ago. They are reliable, trustworthy, and have always gotten back to me quickly to let me know what repairs would be needed, estimates, etc. Mark and Noreen are friendly and efficient: Noreen never needs any info from me, she just pulls it up from her files and gets things rolling. And Mark not only fixes my car, he helped through the hassle of having a car totaled, dealing with the insurance co, etc. I recommend this business highly.

MK
Martin K.
New Orleans, LA
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Martin said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

ND
NELSON D.
New Orleans, LA
Saturn Aura
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018
Superb service at reasonbale rrates.
They did an excellent job informing me of what was being done, and charged a reasonable price for the work.

RL
Ray L.
Reserve, LA
Chevrolet Avalanche
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2018 Category: Service
Ray said the business's service was good but he did not like being charged $60 for a battery change.
This review was collected via phone interview by Customer Research Inc.

CM
Christopher M.
Carriere, MS
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Spoke with Mary. She said the business was friendly, courteous, efficient and professional. She also said she will be a repeat customer.
This review was collected via phone interview by Customer Research Inc.

MN
Marvin N.
Kenner, LA
Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Marvin said it is good service, a friendly atmosphere, and the technician is a nice guy. The experience was good.
This review was collected via phone interview by Customer Research Inc.

JM
Jean M.
Metairie, LA
Pontiac Grand Prix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Jean said the mechanic was knowledgeable and her experience was satisfactory.
This review was collected via phone interview by Customer Research Inc.

AW
Al W.
Louisiana
Ford E450 Super Duty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Al said he would recommend this business, as he's been dealing with them for a long time.
This review was collected via phone interview by Customer Research Inc.

BC
Brittany C.
Kenner, LA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018
Extremely friendly and knowledgeable
I brought my car in to have the oil changed and found out my radiator is bad. I was given a price for that, but did not have the money at the time. The price was fantastic after checking around. I should have known because I only go to Dennis Automotive. I will be bringing my car in soon to have this fixed.

JM
Jacquelyn M.
New Orleans, LA
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Jacquelyn said this business does good business. The staff has always taken care of her on her visits.
This review was collected via phone interview by Customer Research Inc.

BH
Brittany H.
Gretna, LA
Dodge Caliber
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/02/2018 Category: Service
Brittany said she had to have her vehicle towed back to the business after she had it serviced.
This review was collected via phone interview by Customer Research Inc.
The Dennis A. from Dennis Automotive responded on 06/05/2018

Yes.  The vehicle had to be towed back to the shop after delivery.  What was disocvered was that a intermittent faulty airbag clockspring would take down the vehicles network but only when the steering wheel is set in a certian postion. i.e. at its lowest point and then this was intermittent.  Typically a faulty clockspring will not affect the transmission operation.  In this case it did.  I understand you frustration.  We are equally disappionted because we pride ouselves on a fix it right the first time mission.  Repairing computer networked vehicles is sometimes not an exact science.  Vehicle electronics can be tested and retested but only when the condition does not occur again do we really know that it is "fixed". 


Verified Customer
Metairie, LA
Mazda CX-9
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018
Friendly knowledgeable staff
I was very satisfied with Dennis Auto. Courteous and prompt service. Took the time to explain my car’s problem to me and give advice and an estimate to fix. Would highly recommend.

TN
TOM JR. N.
New Orleans, LA
Oldsmobile Cutlass Ciera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018
Excellent Professinal Service
I have always received excellent professional service from Dennis Automotive. I am always pleased with the services rendered.

JH
Julian H.
Violet, LA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Julian said he is happy with the service.
This review was collected via phone interview by Customer Research Inc.