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SureCritic / Dennis Hyundai
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Dennis Hyundai

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(80 Reviews)
84
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Score Details

5 stars
86%
4 stars
11%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5
23
Total ReScores™
5.0
ReScore™ Average
84
Net Promoter Score ®

Business Details

Categories
Contact
(614) 471-2900
No Business Hours Provided

Business Hours

* No Time Zone provided
2900 Morse Rd. Columbus, OH 43231
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Sales Department 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(80 Reviews)
Write a Review
Recent Reviews
JU
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John U.
Columbus, OH
2022 Hyundai Tucson Hev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2022
verified customer Verified Customer
10
Category: Sales
Sales review rescore.
Bryant at Dennis Hyundai has provided all of the assistance he can. I rate him tops for his efforts. The problem lies with Hyundai and Blue link. I am satisfied that Dennis Hyundai is working on the Blue link issue but the problem lies with the Blue Link system. The Bluelink system is not communicating with the vehicle. This is an issue beyond the dealership to resolve. As long as Bluelink support indicates the dealer has not completed their part and the dealer cannot because the link between the vehicle and the Bluelink system is not functioning. I give the dealer 5 stars but my rating for HYundais Bluelink system is 1 star as they only respond with it will be 3 to 5 days for a response. In 18 days we still have no response.
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/23/2022
5
Category: Sales
Bluelink issue
The sales process was easy without a lot of hassle. MSRP was a respected price without pricing above the MSRP. Trtheade in value was above what I expected. Unfortunately, the car could not be registered into the Bluelink system. The Dealer and the Bluelink team seem to be blaming each other. Leaving the customer stuck between the two is not conducive to good customer relations.
JON G. from Dennis Hyundai responded on 02/28/2022 06:12 AM

Thank you for taking the time to provide with valuable feedback. We will use this information to further improve our guest experiences here at Dennis Hyundai.

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