Diehl Ford Lincoln


Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

277 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review about 5 years ago

Houston J. on 10/30/2012
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Houston said this business did an excellent job but it did take a little bit longer than he expected.
Category: Service
Service Date: 10/24/2012
Review Created: 10/30/2012
This review was collected via phone interview by Customer Research Inc.
Jim B. on 10/30/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Janet. She said she is considering purchasing a Honda CRV or a Ford Escape in about a year.
Category: Service
Service Date: 10/25/2012
Review Created: 10/30/2012
This review was collected via phone interview by Customer Research Inc.
Ben G. on 10/29/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ben said they are the best.
Category: Service
Service Date: 10/19/2012
Review Created: 10/29/2012
This review was collected via phone interview by Customer Research Inc.
Cheryl R. on 10/29/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Cheryl said it was her first time at this business and they did a good job on her vehicle.
Category: Service
Service Date: 10/19/2012
Review Created: 10/29/2012
This review was collected via phone interview by Customer Research Inc.
Theodore M. on 10/29/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Theodore said he was absolutely pleased with his experience. He has been a repeat customer for years.
Category: Sales
Sales Date: 10/17/2012
Review Created: 10/29/2012
This review was collected via phone interview by Customer Research Inc.
Sharon S. on 10/26/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sharon said this business has always been great to her. She said this business has fast service and she is very happy with them.
Category: Service
Service Date: 10/19/2012
Review Created: 10/26/2012
This review was collected via phone interview by Customer Research Inc.
Candice G. on 10/26/2012
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Candice said she has to bring her vehicle back in because the tow in the front of her vehicle that was pulling to the left is now pulling to the right. She chose not to elaborate. They did not tell her how long the work would take.
Category: Service
Service Date: 10/25/2012
Review Created: 10/26/2012
This review was collected via phone interview by Customer Research Inc.
Margret H. on 10/25/2012
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Margret said so far, she is completely satisfied with the quality of service work performed on her vehicle. This business should keep doing what they are doing. This business could serve her better by lowering their prices on labor.
Category: Service
Service Date: 10/19/2012
Review Created: 10/25/2012
This review was collected via phone interview by Customer Research Inc.
Lehigh H. on 10/25/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lehigh said he uses this business all the time.
Category: Service
Service Date: 10/19/2012
Review Created: 10/25/2012
This review was collected via phone interview by Customer Research Inc.
Steve L. on 10/24/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steve said the vehicle was suppose to be ready on Friday but it was ready by Monday. They did not have time to get to it but they did give him a rental. He stated the Sales department could serve him better by telling the truth but he did not elaborate.
Category: Service
Service Date: 10/15/2012
Review Created: 10/24/2012
This review was collected via phone interview by Customer Research Inc.
Connie F. on 10/24/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Connie said she appreciated the willingness of the people at this business to put in extra effort to reassure her that her vehicle would be safe for a big trip she was taking. She noted that all the people in the service department were friendly and made her feel welcome.
Category: Service
Service Date: 10/17/2012
Review Created: 10/24/2012
This review was collected via phone interview by Customer Research Inc.
Vern N. on 10/23/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Vern said he was happy with them. They did a great job.
Category: Service
Service Date: 10/15/2012
Review Created: 10/23/2012
This review was collected via phone interview by Customer Research Inc.
Myrna B. on 10/23/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Myrna said they always do a good job.
Category: Service
Service Date: 10/22/2012
Review Created: 10/23/2012
This review was collected via phone interview by Customer Research Inc.
Mark W. on 10/22/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Liz. She said it is hard to get an appointment, she mentioned this business could serve her better by having a quicker turnaround.
Category: Service
Service Date: 10/10/2012
Review Created: 10/22/2012
This review was collected via phone interview by Customer Research Inc.
Amber G. on 10/19/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Amber said she was really happy with the service she received.
Category: Service
Service Date: 10/10/2012
Review Created: 10/19/2012
This review was collected via phone interview by Customer Research Inc.
Charles S. on 10/19/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Charles said he would like them to be there when he breaks down again.
Category: Service
Service Date: 10/10/2012
Review Created: 10/19/2012
This review was collected via phone interview by Customer Research Inc.
Judy O. on 10/19/2012
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Judy said she has had many of her vehicles serviced at this business so she did not need to be introduced to the service department. She said this business does a good job.
Category: Sales
Sales Date: 10/15/2012
Review Created: 10/19/2012
This review was collected via phone interview by Customer Research Inc.
William H. on 10/17/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
William said they did everything he asked them to do. He said he is happy with the quality of the work performed on his vehicle so far. He has not driven his vehicle that much to really tell if it is repaired correctly, but it sounds good and ran smoothly.
Category: Service
Service Date: 10/16/2012
Review Created: 10/17/2012
This review was collected via phone interview by Customer Research Inc.
Thomas F. on 10/16/2012
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Diane F. She said maybe next year she will get another vehicle, probably not brand new, but it will be a Ford and she likes the van she has. She does not know the model, but she wants something that will help her sit higher, like her present vehicle, but that is easy to get into. She has not really looked.
Category: Service
Service Date: 10/12/2012
Review Created: 10/16/2012
This review was collected via phone interview by Customer Research Inc.
Robert C. on 10/15/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robert said everything was fine.
Category: Service
Service Date: 10/10/2012
Review Created: 10/15/2012
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 277 in total