99% Would Recommend
Latest Review 5 days ago
Betty R. on 01/17/2018
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Betty said the business always talks to her. They always explain everything to her, what her vehicle is going through and what needs to be done. She appreciates that and she loves going to them.
Vehicle: Hyundai Tiburon
Category: Service
Service Date: 01/10/2018
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
Jeray P. on 01/13/2018
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Jeray said the business did a good job and it was done in a reasonable amount of time.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 01/08/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
JAMES D. on 01/11/2018
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"Family Atmosphere"
They make you feel like family! Once you've dealt with them you know that you can trust them! I been to them numerous times and have always been treated like a welcome, respected guest! I am so glad that I finally found a Auto Repair Shop that I could trust!!!!!
Vehicle: Kia Forte
Service Date: 01/09/2018
Review Created: 01/11/2018 09:20 AM
LARRY P. on 01/10/2018
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"2002"
I NEED MY TRUCK BACK QUICK AND THEY DID SO . VERY FRIEDLY PRICE WAS GOOD
Vehicle: Chevrolet Silverado 1500
Service Date: 01/08/2018
Review Created: 01/10/2018 10:36 AM
Clarence S. on 01/10/2018
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Clarence said he had to return his vehicle to the business The issue was easily resolved, without additional charges, by a professional, courteous staff..
Vehicle: Mitsubishi Endeavor
Category: Service
Service Date: 01/05/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Reggie K. on 12/30/2017
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Reggie said everything was fine, he was very satisfied.
Category: Service
Service Date: 12/28/2017
Review Created: 12/30/2017
This review was collected via phone interview by Customer Research Inc.
Clayton W. on 12/29/2017
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Clayton said it was a great visit, it's a good little business. They don't try to sell him stuff that he doesn't need.
Vehicle: GMC Sierra 1500
Category: Service
Service Date: 12/27/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
Adam A. on 12/27/2017
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Adam said his visit with the business did not go as he planned, but the service done on his vehicle turned out well in the end for him
Vehicle: Ram 1500
Category: Service
Service Date: 12/21/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
ART F. on 12/17/2017
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"They are a great shop and they always treat you right !"
I have used DOC's ER about five or six times and they always do a great job. They diagnose the problem in a short time and give you a detailed explanation and honest estimate on the cost of the repair and how long it will take to fix the problem. Very friendly and they make you feel like family.
Vehicle: Buick Regal
Service Date: 12/15/2017
Review Created: 12/17/2017 11:13 AM
James H. on 12/15/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
James said his vehicle still drives badly. It is worse than when he took it in.
Vehicle: Dodge Pickup
Category: Service
Service Date: 11/28/2017
Review Created: 12/15/2017
This review was collected via phone interview by Customer Research Inc.
Doc's A. at Doc's Auto ER responded on 01/04/2018

WE WORKED ON THE CUSTOMERS 2001 DODGE RAM, ITS A 17YR OLD TRUCK THAT IS USED IN THE TREE CUTTING BUSINESS, THE CUSTOMERS TRUCK IS OLD AND GETS WORKED HARD, TOUGH TO MAKE AN OLD TRUCK NEW WHEN YOU ARE ON A BUDGET

Coy B. on 12/13/2017
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Coy said Frank is a straight up kind of guy, and the type of person he likes to deal with.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 12/08/2017
Review Created: 12/13/2017
This review was collected via phone interview by Customer Research Inc.
Jorden G. on 12/06/2017
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Jorden said this business did a good job.
Vehicle: Ram 2500
Category: Service
Service Date: 12/04/2017
Review Created: 12/06/2017
This review was collected via phone interview by Customer Research Inc.
Howard P. on 12/05/2017
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Howard said the employees were polite. They informed him of what they could and could not do.
Category: Service
Service Date: 11/29/2017
Review Created: 12/05/2017
This review was collected via phone interview by Customer Research Inc.
Alex J. on 12/05/2017
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Alex said his vehicle wasn't ready when he expected it to be and Frank gave him a ride home. He stated he thought this business was considerate because they told him they wouldn't charge him for a follow up visit if the proposed maintenance did not fix his problem.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 11/22/2017
Review Created: 12/05/2017
This review was collected via phone interview by Customer Research Inc.
Anthony V. on 12/05/2017
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Anthony said the business did a great job and he really appreciates all of their help.
Vehicle: Volvo S80
Category: Service
Service Date: 11/29/2017
Review Created: 12/05/2017
This review was collected via phone interview by Customer Research Inc.
Ellin B. on 11/30/2017
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Ellin said this business is good and they did what they said they would do. They are honest, friendly and caring. They have reasonable prices.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 11/22/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Max B. on 11/25/2017
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Max sad they were friendly, knew what they were doing and they were very accommodating to him no matter what came up.
Vehicle: Nissan Frontier 2WD
Category: Service
Service Date: 11/21/2017
Review Created: 11/25/2017
This review was collected via phone interview by Customer Research Inc.
Gerald M. on 11/22/2017
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Gerald said this business was professional and efficient.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 11/17/2017
Review Created: 11/22/2017
This review was collected via phone interview by Customer Research Inc.
Eric B. on 11/20/2017
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Eric said he always visits this business for service.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 11/14/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
Dwight D. on 11/20/2017
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Dwight said the facility did exactly what he asked them to do. They did it within the time frame they gave him.
Category: Service
Service Date: 11/13/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
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