Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

253 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
94% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
Minot Afb, ND
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Love the service
Amazing

TN
Terry N.
Minot, ND
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Tire repair
Did outstanding performance and reasonable rate .Thank you !
Brian B., SERVICE MANAGER from Don Bessette Hyundai responded on 11/14/2018

Good morning, we here at the Don Bessette Motors Service Dept. would like to say thank you for your 5 star rating and kind words you left for us on your latest review. It makes our day to know that customers like you leave here happy with the work they needed done and as always we look foward to being here for you the next time your vehicle needs service. We hope you have a great week ahead and thank you again!!

Brian Borkhuis
Service Manager
brianb@donbessettemotors.com
701-852-3300


Verified Customer
Minot, ND
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Good Service
Good Service!
Brian B., SERVICE MANAGER from Don Bessette Hyundai responded on 11/12/2018

Good afternoon, we here at the Don Bessette Motors Service Dept. would like to say thank you for your 5 star rating and kind words you left for us on your latest review. It makes our day to know that customers like you leave here happy with the work they needed done and as always we look foward to being here for you the next time your vehicle needs service. We hope you have a great week ahead and thank you again!!

Brian Borkhuis
Service Manager
brianb@donbessettemotors.com
701-852-3300


TB
Terry B.
Parshall, ND
2013 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Car service
Courteous, understanding, professional service advisers.
Brian B., SERVICE MANAGER from Don Bessette Hyundai responded on 11/12/2018

Good morning, we here at the Don Bessette Motors Service Dept. would like to say thank you for your 5 star rating and kind words you left for us on your latest review. It makes our day to know that customers like you leave here happy with the work they needed done and as always we look foward to being here for you the next time your vehicle needs service. We hope you have a great week ahead and thank you again!!

Brian Borkhuis
Service Manager
brianb@donbessettemotors.com
701-852-3300


JA
John A.
Minot, ND
2016 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
professional and friendly service
work was completed on time and ride to pickup my car was excellent.
Brian B., SERVICE MANAGER from Don Bessette Hyundai responded on 11/09/2018

Good afternoon, we here at the Don Bessette Motors Service Dept. would like to say thank you for your 5 star rating and kind words you left for us on your latest review. It makes our day to know that customers like you leave here happy with the work they needed done and as always we look foward to being here for you the next time your vehicle needs service. We hope you have a great weekend and thank you again!!

Brian Borkhuis
Service Manager
brianb@donbessettemotors.com
701-852-3300


Verified Customer
Kenmare, ND
2012 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
The people
The service department has been great.
Brian B., SERVICE MANAGER from Don Bessette Hyundai responded on 11/09/2018

Good morning, we here at the Don Bessette Motors Service Dept. would like to say thank you for your 5 star rating and kind words you left for us on your latest review. It makes our day to know that customers like you leave here happy with the work they needed done and as always we look foward to being here for you the next time your vehicle needs service. We hope you have a great weekend and thank you again!!

Brian Borkhuis
Service Manager
brianb@donbessettemotors.com
701-852-3300


MP
Melody P.
Lansford, ND
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Great friendly, professional service!
Thank you for your great service!
Best car ever!
Brian B., SERVICE MANAGER from Don Bessette Hyundai responded on 11/07/2018

Good morning, we here at the Don Bessette Motors Service Dept. would like to say thank you for your 5 star rating and kind words you left for us on your latest review. It makes our day to know that customers like you leave here happy with the work they needed done and as always we look foward to being here for you the next time your vehicle needs service. We hope you have a great week and thank you again!!

Brian Borkhuis
Service Manager
brianb@donbessettemotors.com
701-852-3300


KH
Kathleen H.
Minot, ND
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018 Category: Service
Kathleen
Polite and efficient
Brian B., SERVICE MANAGER from Don Bessette Hyundai responded on 11/02/2018

Good morning, we here at the Don Bessette Motors Service Dept. would like to say thank you for your 5 star rating and kind words you left for us on your latest review. It makes our day to know that customers like you leave here happy with the work they needed done and as always we look foward to being here for you the next time your vehicle needs service. We hope you have a great weekend and thank you again!!

Brian Borkhuis
Service Manager
brianb@donbessettemotors.com
701-852-3300


JA
James A.
Minot, ND
2014 Hyundai Sonata
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/30/2018 Category: Service
2014 Sonota
Would like to have our car returned in the clean shape it was received in.
Brian B., SERVICE MANAGER from Don Bessette Hyundai responded on 10/30/2018

Good afternoon, after reading through this survey and having talked to another employee in our establishment and hearing of these issues I want to personally apologize for the way your vehicle was returned to you. I have addressed the concerns with the tech and how this is not acceptable and needs to take extra measures that this does not happen period. If you get a chance I would like you to call at your convenience and discuss some options that might help iron things out. Hopefully this apology somewhat helps you know how valuable your business is to us and I would like to send you a re-score to rate how this situation is being handled. Thank you for your time and consideration, I hope you are having a great week otherwise.

Brian Borkhuis
Service Manager
brianb@donbessettemotors.com
701-852-3300


JR
James R.
Minot, ND
2012 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Great staff!
We have been having our Hyundai vehicles serviced and maintained for many years. The service has always been outstanding. The people in all departments go above and beyond to satisfy their clients!!!
Brian B., SERVICE MANAGER from Don Bessette Hyundai responded on 10/26/2018

Good afternoon, we here at the Don Bessette Motors Service Dept. would like to say thank you for your 5 star rating and kind words you left for us on your latest review. It makes our day to know that customers like you leave here happy with the work they needed done and as always we look foward to being here for you the next time your vehicle needs service. We hope you have a great weekend and thank you again!!

Brian Borkhuis
Service Manager
brianb@donbessettemotors.com
701-852-3300


DH
Darleen H.
Minot, ND
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Great Service as always
This was something that stemmed back to December 14, 2017 when I hit a deer. Collision Solutions got the replacement parts and Don Bessette Motors did the electronics of it and as always, my car is in perfect running condition after they did their thing. I can always depend on Don Bessette Motors to fix it right the first time.
Brian B., SERVICE MANAGER from Don Bessette Hyundai responded on 10/26/2018

Good afternoon, we here at the Don Bessette Motors Service Dept. would like to say thank you for your 5 star rating and kind words you left for us on your latest review. It makes our day to know that customers like you leave here happy with the work they needed done and as always we look foward to being here for you the next time your vehicle needs service. We hope you have a great weekend and thank you again!!

Brian Borkhuis
Service Manager
brianb@donbessettemotors.com
701-852-3300


RW
Richard W.
Minot, ND
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Very responsive and available appointment
Everyone is friendly and are available to help
Brian B., SERVICE MANAGER from Don Bessette Hyundai responded on 10/15/2018

Good morning, we here at the Don Bessette Motors Service Dept. would like to say thank you for your 5 star rating and kind words you left for us on your latest review. It makes our day to know that customers like you leave here happy with the work they needed done and as always we look foward to being here for you the next time your vehicle needs service. We hope you have a great week and thank you again!!

Brian Borkhuis
Service Manager
brianb@donbessettemotors.com
701-852-3300


TN
Terry N.
Minot, ND
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Outstanding
Great car and outstanding customer service
Brian B., SERVICE MANAGER from Don Bessette Hyundai responded on 10/08/2018

Good afternoon, we here at the Don Bessette Motors Service Dept. would like to say thank you for your 5 star rating and kind words you left for us on your latest review. It makes our day to know that customers like you leave here happy with the work they needed done and as always we look foward to being here for you the next time your vehicle needs service. We hope you have a great week and thank you again!!

Brian Borkhuis
Service Manager
brianb@donbessettemotors.com
701-852-3300


MJ
M J.
Minot, ND
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Service
Perfect
Brian B., SERVICE MANAGER from Don Bessette Hyundai responded on 10/08/2018

Good afternoon, we here at the Don Bessette Motors Service Dept. would like to say thank you for your 5 star rating and kind words you left for us on your latest review. It makes our day to know that customers like you leave here happy with the work they needed done and as always we look foward to being here for you the next time your vehicle needs service. We hope you have a great week and thank you again!!

Brian Borkhuis
Service Manager
brianb@donbessettemotors.com
701-852-3300


SB
Steven B.
Minot, ND
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Helpful and knowledgeable people
I had my oil changed and a tow hitch installed, fast and professional
Brian B., SERVICE MANAGER from Don Bessette Hyundai responded on 10/08/2018

Good morning, we here at the Don Bessette Motors Service Dept. would like to say thank you for your 5 star rating and kind words you left for us on your latest review. It makes our day to know that customers like you leave here happy with the work they needed done and as always we look foward to being here for you the next time your vehicle needs service. We hope you have a great week and thank you again!!

Brian Borkhuis
Service Manager
brianb@donbessettemotors.com
701-852-3300


CS
Cindy S.
Minot, ND
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Great
The staff
Brian B., SERVICE MANAGER from Don Bessette Hyundai responded on 10/04/2018

Good afternoon, we here at the Don Bessette Motors Service Dept. would like to say thank you for your 5 star rating and kind words you left for us on your latest review. It makes our day to know that customers like you leave here happy with the work they needed done and as always we look foward to being here for you the next time your vehicle needs service. We hope you have a great weekend and thank you again!!

Brian Borkhuis
Service Manager
brianb@donbessettemotors.com
701-852-3300


Verified Customer
Esmond, ND
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
A happy customer.
It's a well-run business with friendly, helpful people in all departments. Customers come first. I've just bought my third vehicle from them.
Brian B., SERVICE MANAGER from Don Bessette Hyundai responded on 10/04/2018

Good afternoon, we here at the Don Bessette Motors Service Dept. would like to say thank you for your 5 star rating and kind words you left for us on your latest review. It makes our day to know that customers like you leave here happy with the work they needed done and as always we look foward to being here for you the next time your vehicle needs service. We hope you have a great weekend and thank you again!!

Brian Borkhuis
Service Manager
brianb@donbessettemotors.com
701-852-3300


DH
Darleen H.
Minot, ND
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Everyone is always so nice and knowledgeable. Also, they definitely know their cars.
Don Bessette is a business we always come back to. They always fix it right and if something isn't perfect they will redo it and make sure it is awesome. We have done business with Don Bessette for many years and plan on continuing to do so.
Brian B., SERVICE MANAGER from Don Bessette Hyundai responded on 10/04/2018

Good morning, we here at the Don Bessette Motors Service Dept. would like to say thank you for your 5 star rating and kind words you left for us on your latest review. It makes our day to know that customers like you leave here happy with the work they needed done and as always we look foward to being here for you the next time your vehicle needs service. We hope you have a great weekend and thank you again!!

Brian Borkhuis
Service Manager
brianb@donbessettemotors.com
701-852-3300


JP
Jeff P.
Minot, ND
2006 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/03/2018 Category: Service
Fast Service right on time
We wanted to get our winter wheels and tires put on our 2006 Santa Fe in preparation for a Canadian storm hitting ND.

We called in the morning when the dealer opened and they got us in that afternoon; two days later we were dealing with freezing rain and didn't have to worry about it (much).
Brian B., SERVICE MANAGER from Don Bessette Hyundai responded on 10/03/2018

Good afternoon, we here at the Don Bessette Motors Service Dept. would like to say thank you for your 4 star rating and kind words you left for us on your latest review. It makes our day to know that customers like you leave here happy with the work they needed done and as always we look foward to being here for you the next time your vehicle needs service. We hope you have a great week and thank you again!!

Brian Borkhuis
Service Manager
brianb@donbessettemotors.com
701-852-3300


MH
Michael H.
Minot, ND
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Great service
Great customer service
Brian B., SERVICE MANAGER from Don Bessette Hyundai responded on 10/04/2018

Brian Borkhuis
Service Manager
brianb@donbessettemotors.com
701-852-3300