Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

484 Reviews

96% Would Recommend
Latest Review 10 days ago

Reviews


DR
Donald R.
Underwood, ND
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Donald said that the place had good service.
This review was collected via phone interview by Customer Research Inc.

KF
KENT F.
Bismarck, ND
Honda Ridgeline
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018
You can trust them to repair only what is wrong, at a resonable price.
I have a shop I can count on when I need a repair. Frenchy

TW
Tom W.
Bismarck, ND
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Tom said this business was good to him. The prices are kind of high, but he pays to get his vehicle fixed.
This review was collected via phone interview by Customer Research Inc.

DA
DARCY A.
Bismarck, ND
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018
Fixed my car. Communicated well.
My car was misfiring and hot smelling. The engine light was on. My description was received and communication before, during and after service was educational and helpful. The service workers were pleasant. My car was completed in a timely manner. Now it purrs. Cost was appropriate.

PC
Paul C.
Bismarck, ND
Cadillac Eldorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Paul said the business provides good service and they do good work.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Baldwin, ND
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018
the people and the great service
I like that they actually work on my vehicle when they say they are going to. I also appreciate that they call me when they figure out the problem and ask my permission to fix it. Great service, great people. I've been going here for 11 years and haven't had a bad experience yet.

RK
RAY K.
Mandan, ND
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Ray /Dodge 2001
Totally satisfied. Amazed at the professionalism displayed to each and every customer. Congratulations to a great staff.

BH
Beatrice H.
Center, ND
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Beatrice said the employees provided thorough service. They provided really good work. They called her with information on her needed service.
This review was collected via phone interview by Customer Research Inc.

SH
Sonya H.
Bismarck, ND
Chevrolet Corvette
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Sonya said the employees were knowledgeable. They provided very efficient service.
This review was collected via phone interview by Customer Research Inc.

AB
ALLEN B.
Mandan, ND
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018
Professional Garage
Visit Country Auto to get your vehicle fixed right

Verified Customer
Linton, ND
Chrysler Town & Country
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018
Review
Country auto clinic kept me in the loop while working on my vehicle. They were very pleasant and nice to work with! Definitely recommend

MM
Molly M.
Bismarck, ND
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Molly said they did a great job.
This review was collected via phone interview by Customer Research Inc.

TH
Todd H.
Bismarck, ND
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Todd said that this is a great business.
This review was collected via phone interview by Customer Research Inc.

DS
Dan S.
Bismarck, ND
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Dan said he was pretty satisfied with this business.
This review was collected via phone interview by Customer Research Inc.

BC
Brenda C.
Lincoln, ND
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Brenda said this business did a good job with her vehicle. The fan to cool the motor was working and then it was not after they worked on her vehicle. She told them and they said to bring it in the next day and they took care of it. He added to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

CH
CAROL H.
Mandan, ND
Jeep Patriot
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/12/2018
Not so great
When I went to pay the person said.. that will be $32..I was completely shocked..I didn’t say anything, just paid him but as I walking to my car I said to myself never again.. I won’t be back..all I had done was get a tail light bulb put in.. I have never in my life been taken advantage of like that in my life!
Donald E. from Country Auto Clinic responded on 09/12/2018

I am sorry that you were displeased with the bill it is not our intention to make you feel that you overpaid for this service. Please allow me to explain how the labor process works. The shop rate is $100 per hour flate rate. Which means that the published labor time from the manufacturer states it should take .4 tenths of an hour to do the job which would be 24 minutes. It took the technician around 20 minutes from start to finish to remove the tail lamp assy. and replace the bad bulb. You were charged .3 tenths which is $30 labor plus the price of the bulb. Published labor rates were put in place by the manufacturer as a guide line to suggest how long a job should take, and this is the fairest way to charge for a service.


TR
Tyler R.
Bismarck, ND
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Tyler said the business provided good service and they were also very informative.
This review was collected via phone interview by Customer Research Inc.

TH
Ted H.
Minot, ND
Ram
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Ted said he gets nothing but great service from the staff and they are timely . He has never had any bad service what so ever, he is happy with the them. He uses their service for both his personal and work vehicles.
This review was collected via phone interview by Customer Research Inc.

AS
Arlan S.
Bismarck, ND
Buick Regal
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Arlan said the business provided great service. They gave him a ride to and from his home as well as informing him about what else was wrong with his vehicle without doing the extra work and charging him for work that he may not have wanted.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Bismarck, ND
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018
A wonderful shop
Wonderful to work with and very knowledgeable

Very honest and always willing to make it right for the customer when it comes to right parts and services