ReScore Reviews™ (4)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
84% Would Recommend
100% Business Response
Latest Review 3 days ago
Verified Customer on 01/14/2018
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall service on 2012 Hydundai Sonata"
Great customer service. Detail explanation of recall and how long it take to resolve.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/05/2018
Service Type: Repair
Review Created: 01/14/2018 09:08 PM
David L., Service Manager at Don Davis Hyundai responded on 01/15/2018

We value our customers and would like to say thank you for taking time to complete our survey. Let us know if we can assist you with anything in the future and again thank you for your business.




David Lynch
Service Manager
Don Davis Hyundai
979-292-0077
dlynch@drivedondavis.com
Jolly J. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car"
Good
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/12/2018 01:26 PM
David L., Service Manager at Don Davis Hyundai responded on 01/12/2018

We value our customers and would like to say thank you for taking time to complete our survey. Let us know if we can assist you with anything in the future and again thank you for your business.

David Lynch
Service Manager
Don Davis Hyundai
979-292-0077
dlynch@drivedondavis.com
Verified Customer on 01/12/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Recalls"
Thank you for the great service.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/12/2018 01:06 PM
David L., Service Manager at Don Davis Hyundai responded on 01/12/2018

We value our customers and would like to say thank you for taking time to complete our survey. Let us know if we can assist you with anything in the future and again thank you for your business.



David Lynch
Service Manager
Don Davis Hyundai
979-292-0077
dlynch@drivedondavis.com
Willane C. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My Don Davis Experience..."
This is my third Hyundai that I have bought from Don Davis. I have not experienced any negative service visits from them!!! Don Davis Hyundai Rocks...
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 12/28/2017
Service Type: Maintenance
Review Created: 01/08/2018 06:49 AM
David L., Service Manager at Don Davis Hyundai responded on 01/08/2018

We value our customers and would like to say thank you for taking time to complete our survey. Let us know if we can assist you with anything in the future and again thank you for your business.

David Lynch
Service Manager
Don Davis Hyundai
979-292-0077
dlynch@drivedondavis.com
Bill F. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
all work performed in a timely manner
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/30/2017
Service Type: Maintenance
Review Created: 01/08/2018 05:16 AM
David L., Service Manager at Don Davis Hyundai responded on 01/08/2018

We value our customers and would like to say thank you for taking time to complete our survey. Let us know if we can assist you with anything in the future and again thank you for your business.


David Lynch
Service Manager
Don Davis Hyundai
979-292-0077
dlynch@drivedondavis.com
Verified Customer on 01/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Service was prompt and friendly. Vehicle was ready sooner than expected. Service included a nonworking BSD module and recall. Unfortunately I forgot to ask exactly what the recall work involved, just for my own information.
They were unable to recreate another problem I had to diagnose it.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 12/29/2017
Service Type: Repair
Review Created: 01/07/2018 01:05 PM
David L., Service Manager at Don Davis Hyundai responded on 01/08/2018

We value our customers and would like to say thank you for taking time to complete our survey. Let us know if we can assist you with anything in the future and again thank you for your business.


David Lynch
Service Manager
Don Davis Hyundai
979-292-0077
dlynch@drivedondavis.com
Verified Customer on 01/05/2018
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"customer service"
very good
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 12/28/2017
Service Type: Maintenance
Review Created: 01/05/2018 12:48 PM
David L., Service Manager at Don Davis Hyundai responded on 01/05/2018

We value our customers and would like to say thank you for taking time to complete our survey. Let us know if we can assist you with anything in the future and again thank you for your business.


David Lynch
Service Manager
Don Davis Hyundai
979-292-0077
dlynch@drivedondavis.com
Jeremy L. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience"
It was a great experience, very convenient. We will be bringing our Elantra back for sure.
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 12/28/2017
Service Type: Maintenance
Review Created: 01/05/2018 05:33 AM
David L., Service Manager at Don Davis Hyundai responded on 01/05/2018

We value our customers and would like to say thank you for taking time to complete our survey. Let us know if we can assist you with anything in the future and again thank you for your business.


David Lynch
Service Manager
Don Davis Hyundai
979-292-0077
dlynch@drivedondavis.com
Verified Customer on 01/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Department "
I have always received great service when I take my vehicles in. Thank you!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 12/28/2017
Service Type: Maintenance
Review Created: 01/03/2018 06:53 AM
David L., Service Manager at Don Davis Hyundai responded on 01/03/2018

We value our customers and would like to say thank you for taking time to complete our survey. Let us know if we can assist you with anything in the future and again thank you for your business.


David Lynch
Service Manager
Don Davis Hyundai
979-292-0077
dlynch@drivedondavis.com
Albert M. on 01/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and Fast Service"
My Oil Change and Tire Rotation were done quickly and everyone was courteous and friendly. Thanks.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 12/27/2017
Service Type: Maintenance
Review Created: 01/01/2018 11:42 PM
David L., Service Manager at Don Davis Hyundai responded on 01/02/2018

We value our customers and would like to say thank you for taking time to complete our survey. Let us know if we can assist you with anything in the future and again thank you for your business.

David Lynch
Service Manager
Don Davis Hyundai
979-292-0077
dlynch@drivedondavis.com
Verified Customer on 12/31/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Good quality"
Nice service, staff friendliness needs improvement
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/26/2017
Service Type: Maintenance
Review Created: 12/31/2017 08:03 PM
David L., Service Manager at Don Davis Hyundai responded on 01/02/2018

We would like to apologize for not meeting your expectations on your last visit.  We value our customers and appreciate you taking the time to complete our survey.  We would like to offer you a FREE Oil & Filter Change on your next visit.  We assure you we will continue to work on our process to improve our customer satisfaction.  Let us know if we can assist you in any way in the future.


David Lynch
Service Manager
Don Davis Hyundai
979-292-0077
dlynch@drivedondavis.com
Verified Customer on 12/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good review "
Sometimes the wait is too long but not this time. The representative who sold me my car made the appointment and made sure they would be finished with my car on time.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/01/2017
Service Type: Maintenance
Review Created: 12/29/2017 07:41 PM
David L., Service Manager at Don Davis Hyundai responded on 12/30/2017

We value our customers and would like to say thank you for taking time to complete our survey. Let us know if we can assist you with anything in the future and again thank you for your business.


David Lynch
Service Manager
Don Davis Hyundai
979-292-0077
dlynch@drivedondavis.com
Marcus R. on 12/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service"
excellent service every time I visit
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/26/2017
Service Type: Maintenance
Review Created: 12/29/2017 02:14 PM
David L., Service Manager at Don Davis Hyundai responded on 12/30/2017

We value our customers and would like to say thank you for taking time to complete our survey. Let us know if we can assist you with anything in the future and again thank you for your business.

David Lynch
Service Manager
Don Davis Hyundai
979-292-0077
dlynch@drivedondavis.com
Rollin S. on 12/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Took my car in for an oil change and state inspection. They got it done fast
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 12/26/2017
Service Type: Maintenance
Review Created: 12/28/2017 12:23 PM
David L., Service Manager at Don Davis Hyundai responded on 12/29/2017

We value our customers and would like to say thank you for taking time to complete our survey. Let us know if we can assist you with anything in the future and again thank you for your business.


David Lynch
Service Manager
Don Davis Hyundai
979-292-0077
dlynch@drivedondavis.com
Glen W. on 12/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Recalls"
Dealership did great. Just too many problems with 2013 sanota
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 12/21/2017
Service Type: Repair
Review Created: 12/27/2017 04:48 PM
David L., Service Manager at Don Davis Hyundai responded on 12/28/2017

We value our customers and would like to say thank you for taking time to complete our survey. Let us know if we can assist you with anything in the future and again thank you for your business.


David Lynch
Service Manager
Don Davis Hyundai
979-292-0077
dlynch@drivedondavis.com
Douglas K. on 12/25/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Slow"
Wait time for an oil change and state inspection was about 2 hrs.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 12/21/2017
Service Type: Maintenance
Review Created: 12/25/2017 12:06 PM
David L., Service Manager at Don Davis Hyundai responded on 12/26/2017

We value our customers and would like to say thank you for taking time to complete our survey. Let us know if we can assist you with anything in the future and again thank you for your business.


David Lynch
Service Manager
Don Davis Hyundai
979-292-0077
dlynch@drivedondavis.com
Verified Customer on 12/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They took care of me from the time they got my car delivered to them"
My car died about 2o miles away fro town on a Sunday. The BluLink service had the care towed to a storage lot and delivered to Don David Hyundai Monday morning. I was at work and it turned out worked long hours that day so never spoke with them. When I arrived at the dealership they told me a new engine had been ordered and was part of a recall. The paperwork for a Hyundai supplied loaner was already in process. Wednesday I work ed another very long day but was back by 4pm they had someone come to the house and take me to pick up the loaner and sign the paper work. It took a little time for the engine to arrive but i had my car back in less than 2 weeks. i am very happy with both Don Davis and the Hyundai company as well.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 12/18/2017
Service Type: Repair
Review Created: 12/24/2017 11:28 PM
David L., Service Manager at Don Davis Hyundai responded on 12/26/2017

We value our customers and would like to say thank you for taking time to complete our survey. Let us know if we can assist you with anything in the future and again thank you for your business.


David Lynch
Service Manager
Don Davis Hyundai
979-292-0077
dlynch@drivedondavis.com
Verified Customer on 12/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great service and on time
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 12/07/2017
Service Type: Maintenance
Review Created: 12/19/2017 09:52 AM
David L., Service Manager at Don Davis Hyundai responded on 12/22/2017

We value our customers and would like to say thank you for taking time to complete our survey. Let us know if we can assist you with anything in the future and again thank you for your business.


David Lynch
Service Manager
Don Davis Hyundai
979-292-0077
dlynch@drivedondavis.com
Verified Customer on 12/12/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Service"
Horrible
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 12/08/2017
Service Type: Maintenance
Review Created: 12/12/2017 05:08 PM
David L., Service Manager at Don Davis Hyundai responded on 12/14/2017

We value our customers and would like to thank you for completing our Survey.  We would like to apologize for not exceeding your expectations on your recent visit.  We strive for customer satisfaction and would like to offer you a FREE Oil & Filter change on your next visit.  If you will let your Advisor know you recieved an email offer they will take care of you at that time.  I would also like to assure you we are working every day to improve our processes to make us better able to meet your needs. 


David Lynch
Service Manager
Don Davis Hyundai
979-292-0077
dlynch@drivedondavis.com
Pamela N. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great"
great
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 12/06/2017
Service Type: Maintenance
Review Created: 12/12/2017 09:18 AM
David L., Service Manager at Don Davis Hyundai responded on 12/12/2017

We value our customers and would like to say thank you for taking time to complete our survey. Let us know if we can assist you with anything in the future and again thank you for your business.


David Lynch
Service Manager
Don Davis Hyundai
979-292-0077
dlynch@drivedondavis.com
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