Reviews
KH
Kenny H.
Lexington, KY
2016 Hyundai Tucson
Verified Customer
Great place for service
I let them do all of the service on my car
Recommended
RICK M., Service Director from Don Franklin Nicholasville Hyundai responded on 11/16/2019
We would like to thank you for your business as well as the 5 stars
Rick MillerService Director
BS
Becky S.
Junction City, KY
2019 Hyundai Sonata
Verified Customer
Great start!
Just completed the first oil change for my Sonata and scheduling was quick and easy. Service staff was thorough and accommodating as well as friendly. I’ll definitely go back.
Recommended
RICK M., Service Director from Don Franklin Nicholasville Hyundai responded on 11/13/2019
We thank you very much for your time as well as your kind words
Rick MillerService Director
SJ
Steven J.
Lawrenceburg, KY
2018 Hyundai Elantra
Verified Customer
Great service
Fast and friendly..... Thank you
Recommended
RICK M., Service Director from Don Franklin Nicholasville Hyundai responded on 11/11/2019
Thank you sir and see ya soon
Rick MillerService Director
Verified Customer
Lexington, KY
2016 Hyundai Sonata
Verified Customer
Warranty work
Vehicle was fixed under warranty in a timely manner. Would recommend the place to others.
Recommended
RICK M., Service Director from Don Franklin Nicholasville Hyundai responded on 11/07/2019
We would like to thank you for your time as well as the review
Rick MillerService Director
Verified Customer
Versailles, KY
2014 Hyundai Azera
Verified Customer
Nice place
Clean, quiet, efficient, friendly
Recommended
RICK M., Service Director from Don Franklin Nicholasville Hyundai responded on 10/29/2019
Thank you so much for the kind words as well as the 5 star review
Rick MillerService Director
TF
Terresa F.
Lexington, KY
2018 Hyundai Tucson
Verified Customer
Friendly and fast service
They were able to get my vehicle in and service it at my appointment time. Staff was friendly. Very pleased!
Recommended
RICK M., Service Director from Don Franklin Nicholasville Hyundai responded on 10/29/2019
We thank you for your great review as well as your time
Rick MillerService Director
KJ
Ken J.
Versailles, KY
2013 Hyundai Sonata
Verified Customer
Clean and completed on time
overall s great job well done
Recommended
RICK M., Service Director from Don Franklin Nicholasville Hyundai responded on 10/26/2019
Thank you so much for the kind words and great review
Rick MillerService Director
SJ
Steven J.
Lawrenceburg, KY
2018 Hyundai Elantra
Verified Customer
Great service
Fast and friendly service....
Recommended
RICK M., Service Director from Don Franklin Nicholasville Hyundai responded on 10/23/2019
Once again sir Thank you for the great review
Rick MillerService Director
JP
James P.
Lexington, KY
2012 Hyundai Sonata
Verified Customer
Excellent Technicians, Service Writers & Service Mgr!
All patiently worked with me to finally solve a difficult, intermittent, & long term problem.
I think we finally got it!
Convenient location, too!
I think we finally got it!
Convenient location, too!
Recommended
RICK M., Service Director from Don Franklin Nicholasville Hyundai responded on 10/17/2019
Thank you for your time as well as the great view
Rick MillerService Director
SJ
Steven J.
Lawrenceburg, KY
2018 Hyundai Elantra
Verified Customer
Great service
Very fast and reasonable price . Brakes work great....
Recommended
RICK M., Service Director from Don Franklin Nicholasville Hyundai responded on 10/10/2019
Thank you sir, have a great day and see ya soon
Rick MillerService Director
MG
Michael G.
Harrodsburg, KY
2013 Hyundai Sonata
Verified Customer
Car owner
The service department was great to work with and very friendly and professional.
Recommended
RICK M., Service Director from Don Franklin Nicholasville Hyundai responded on 09/30/2019
We thank you for your time to take the review,the 5 stars and great comments
Rick MillerService Director
SJ
Steven J.
Lawrenceburg, KY
2018 Hyundai Elantra
Verified Customer
Great service
Very fast service, I will be back......
Recommended
RICK M., Service Director from Don Franklin Nicholasville Hyundai responded on 09/26/2019
Thank you sir for your great review
Rick MillerService Director
KC
Kim C.
Lawrenceburg, KY
2015 Hyundai Sonata
Verified Customer
Amazing!
Well, I thought that my last review could not be topped. I was wrong!
I took my car in to get new brakes. Love the brakes. I came home and saw egg shells in my yard. 😡 Neighbor said boys last night had fun egging. My car was egged. Now, I did not see the egg on my car but Hyundai employees did while the car was there. They cleaned it! Thank you guys Again! Above and beyond, Kim
I took my car in to get new brakes. Love the brakes. I came home and saw egg shells in my yard. 😡 Neighbor said boys last night had fun egging. My car was egged. Now, I did not see the egg on my car but Hyundai employees did while the car was there. They cleaned it! Thank you guys Again! Above and beyond, Kim
Recommended
RICK M., Service Director from Don Franklin Nicholasville Hyundai responded on 09/25/2019
Thanks again for a great review, We greatly appreciate your comments but were here for you.
Rick MillerService Director
JR
Janey R.
Georgetown, KY
2016 Hyundai Tucson
Verified Customer
Recent service visit
The Nicholasville Road service dept. always provides excellent service. I wouldn't want to take my vehicle anywhere else. Wonderful people!
Recommended
RICK M., Service Director from Don Franklin Nicholasville Hyundai responded on 09/20/2019
Thank you so much for the kind words and 5 star review
Rick MillerService Director
JP
James P.
Lexington, KY
2012 Hyundai Sonata
Verified Customer
The Service Dept.
Great people to work with, & quality service!
Recommended
RICK M., Service Director from Don Franklin Nicholasville Hyundai responded on 09/19/2019
We thank you for the kind words as well as your time
Rick MillerService Director
Verified Customer
Clay City, KY
2017 Hyundai Elantra
Verified Customer
Satisfied customer
Excellent service
Recommended
RICK M., Service Director from Don Franklin Nicholasville Hyundai responded on 09/18/2019
We thank you for the 5 star's ang kind word's
Rick MillerService Director
Verified Customer
Wilmore, KY
2019 Hyundai Tucson
Verified Customer
Very nice service rep
The waiting room was better than I expected except there should be coffee at all times. Also, PLEASE PUT IN A CAR WASH. Your Richmond Road office has that. A car wash is icing on the cake of a quality place.
Your snacks were sorely lacking too.
Your snacks were sorely lacking too.
Recommended
RICK M., Service Director from Don Franklin Nicholasville Hyundai responded on 09/16/2019
Thank you very much for your comments as well as your time and review
Rick MillerService Director
SJ
Steven J.
Lawrenceburg, KY
2018 Hyundai Elantra
Verified Customer
Great service
Very fast and friendly service
Recommended
RICK M., Service Director from Don Franklin Nicholasville Hyundai responded on 09/16/2019
Thank you very much for the great review
Rick MillerService Director
BH
Billy H.
Nicholasville, KY
2018 Hyundai Santa Fe Sport
Verified Customer
Good service
Kyle the service writer went out of way to help me. Please convey my thanks to him
Recommended
RICK M., Service Director from Don Franklin Nicholasville Hyundai responded on 09/12/2019
Thank you for the 5 star review
Rick MillerService Director
RJ
Robin J.
Hustonville, KY
2018 Hyundai Santa Fe Sport
Verified Customer
Service
I have always been treated well bu service. This time I had a problem with my radio and they said they couldn't fi d anything wrong with it. The ISS was NOT resolved.
Recommended
RICK M., Service Director from Don Franklin Nicholasville Hyundai responded on 09/11/2019
We apologize for the fact we were unable to reslove your radio issue,there is a case on your santa fe with hyundai, #2019090603492. If or When there is a resolution from hyundai we will reach out.
Thank you
Service Director