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Don Franklin Nicholasville Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(506 Reviews)
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Score Details

5 stars
86%
4 stars
9%
3 stars
2%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5
8
Total ReScores™
4.5
ReScore™ Average

Business Details

About

We have been serving Lexington Hyundai customers for over 60 years! Don Franklin Hyundai located in Nicholasville, KY, is your premier Kentucky Hyundai Dealership. Call us today or visit us online to schedule an appointment! Our fully-equipped Service Center is staffed with factory-trained technicians who will help with all of your We have been serving Lexington Hyundai customers for over 60 years! Don Franklin Hyundai located in Nicholasville, KY, is your premier Kentucky Hyundai Dealership. Call us today or visit us online to schedule an appointment! Our fully-equipped Service Center is staffed with factory-trained technicians who will help with all of your vehicle repair and maintenance needs. ...more

Categories
Hyundai Dealer, Auto Maintenance, Auto Repair
Contact
(859) 885-1000
Business Hours

Business Hours

Mon
7:30 AM - 8:00 PM
Tue
7:30 AM - 8:00 PM
Wed
7:30 AM - 8:00 PM
Thu
7:30 AM - 8:00 PM
Fri
7:30 AM - 8:00 PM
Sat
9:00 AM - 6:00 PM
Sun
closed
* No Time Zone provided
3035 Lexington Road Nicholasville, KY 40356
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Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(506 Reviews)
Write a Review
Recent Reviews
NM
gravatar
Nicholas M.
Harrodsburg, KY
2020 Hyundai Elantra
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/28/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service after the sale lacking.
Buying the car was a normal experience. After the sale we tried to schedule our complimentary scheduled maintenance and kept getting the run around saying the didn’t have the staff and it would be a while. After two calls I told them it’s fine just get us on the schedule. They scheduled us for about a month or so later. When my wife takes it up there for our appointment, they tell her the Don Franklin dealership is no longer is there. No call to us as a courtesy to let us know our appointment had been canceled. No respect for our time and effort. We were able to finally get the service completed. I will use them for the complimentary service but depending on how they move forward will determine where I buy my next new car at.
Not Recommended
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