Don Wood Toyota Scion


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

869 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6
Original
Overall Rating 1.8/5rating 1.8rating 1.8rating 1.8rating 1.8
97% Would Recommend
Latest Review about 10 hours ago
Daniel A. on 02/17/2018
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"The extra mile"
As Always good through service. Car needed to go to the body shop--difficult to arrange in our schedule. Steve Coon took the car for it's estimate, they kept it and all we had to do was pick up the promised rental from Enterprise on site. Seamless and well done.
Vehicle: Toyota RAV4
Category: Service
Service Date: 02/15/2018
Review Created: 02/17/2018 02:13 PM
Barry B. on 02/17/2018
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"rating response"
The time my car was in for service was reasonable while I waited. They were polite and checked the concern I had on the auto headlight. No complaints.
Vehicle: Toyota Camry
Category: Service
Service Date: 02/15/2018
Review Created: 02/17/2018 09:05 AM
Randy J. on 02/15/2018
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"Excellent Service"
Carl and the service staff at Don Wood have always been positive and upbeat . My family
has purchased two vehicles from Don Wood in Athens. We relocated to Marietta/Reno a year and a half ago and continue to bring our vehicles to the Athens Dealership. I know we can trust your staff and will continue to bring our business to you.
Vehicle: Toyota Sienna
Category: Service
Service Date: 02/13/2018
Review Created: 02/15/2018 03:05 PM
Mike B. on 02/14/2018
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"Thanks"
great service
Vehicle: Toyota Tundra
Category: Service
Service Date: 02/12/2018
Review Created: 02/14/2018 12:23 PM
Katherine K. on 02/12/2018
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"Solved two problems promptly"
Our car was leaking oil from the plug. Don Wood had already tried the cheaper fix of using a larger plug. This time we had to replace the pan. Service was quick. Carl was polite and helpful as always. Even better, he was able to fit in another service request at the last minute! These guys are great.
Vehicle: Toyota Avalon
Category: Service
Service Date: 02/09/2018
Review Created: 02/12/2018 08:11 AM
Rick T. at Don Wood Toyota Scion responded on 02/12/2018

Thank you so much for the great survey Katherine! We love to hear this, have a great week.

Trisha S. on 02/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast Service!"
As always! In and out for oil change and tire balance/rotation! Awesome crew!
Vehicle: Toyota RAV4
Category: Service
Service Date: 02/09/2018
Review Created: 02/11/2018 06:16 PM
Laura S. on 02/10/2018
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"Excellent service "
The crew at Don Wood do an exceptional job! Rick and Carl always take good care of us!
Vehicle: Toyota Highlander
Category: Service
Service Date: 02/08/2018
Review Created: 02/10/2018 12:22 PM
Jeffrey R. on 02/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
My Prius was serviced completely and ahead of time. Thank you.
Vehicle: Toyota Prius
Category: Service
Service Date: 02/08/2018
Review Created: 02/10/2018 05:28 AM
Rick T. at Don Wood Toyota Scion responded on 02/12/2018

Thank you so much for the great survey! Have a great week

Joseph G. on 02/09/2018
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"25000 check. "
My Prius 25,000 mile check-up was completed quickly and professionally. I appreciated their consideration for my personal time.
Vehicle: Toyota Prius
Category: Service
Service Date: 02/07/2018
Review Created: 02/09/2018 09:07 AM
Rick T. at Don Wood Toyota Scion responded on 02/12/2018

Joseph we appreciate the great survey! Have a great week.

James S. on 02/08/2018
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"Scheduled service"
Well done and started and finished as scheduled
Vehicle: Toyota Camry
Category: Service
Service Date: 02/07/2018
Review Created: 02/08/2018 06:31 PM
Rick T. at Don Wood Toyota Scion responded on 02/12/2018

Thank you James for taking the time to complete our survey! We look forward to seeing you at the 25k service.

Todd Z. on 02/08/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Same Day Service"
Was able to wait while service was completed.
Vehicle: Toyota RAV4
Category: Service
Service Date: 02/06/2018
Review Created: 02/08/2018 04:56 AM
David J. on 02/03/2018
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"very nice service for my Tacoma"
When I arrived I was greeted by name when I walked through the door; the vehicle promptly brought in, serviced, and I was advised it was finished and that there were no surprises. Paid at the desk promptly and drove away.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 01/31/2018
Review Created: 02/03/2018 08:35 PM
Rick T. at Don Wood Toyota Scion responded on 02/05/2018

Thanks David! Always appreciate your surveys.

Danny M. on 02/02/2018
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"Jan 31"
work was done well.
Vehicle: Toyota Prius
Category: Service
Service Date: 01/31/2018
Review Created: 02/02/2018 12:54 PM
Rick T. at Don Wood Toyota Scion responded on 02/05/2018

Appreciate the great survey Danny! Have a great day.

Susan E. on 02/02/2018
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"Prius"
Always friendly and fast! I love my Prius and the service at Don Wood!
Vehicle: Toyota Prius
Category: Service
Service Date: 01/31/2018
Review Created: 02/02/2018 09:30 AM
Rick T. at Don Wood Toyota Scion responded on 02/05/2018

Thank you so much Susan for allowing us to service your Prius. Enjoy your day!

Daniel B. on 02/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Got my car in and out, had an issue with the low tire warning keep coming on and they fixed it
Vehicle: Toyota Yaris
Category: Service
Service Date: 01/31/2018
Review Created: 02/01/2018 05:28 PM
Rick T. at Don Wood Toyota Scion responded on 02/05/2018

Thanks Daniel for the great survey! I'm sorry we had the issue with the low tire warning lamp. I appreciate your patients.

Robert S. on 02/01/2018
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"Service"
Always prompt and professional service.
Vehicle: Toyota Highlander
Category: Service
Service Date: 01/31/2018
Review Created: 02/01/2018 05:14 PM
Rick T. at Don Wood Toyota Scion responded on 02/05/2018

Thanks for the great survey Robert. We appreciate your business.

Warren H. on 01/31/2018
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"Had problem. Service staff got me in, problem resolved."
I have always gotten very good servie. Thanks.
Vehicle: Toyota Camry
Category: Service
Service Date: 01/29/2018
Review Created: 01/31/2018 01:42 PM
Shawn O. on 01/29/2018
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"Excellent service as always"
I took my Prius Prime in for 15k service. The service managers were polite and efficient, texted me as soon as it was done, and got everything up to specs. Thanks!
Vehicle: Toyota Prius
Category: Service
Service Date: 01/25/2018
Review Created: 01/29/2018 05:43 AM
Allen M. on 01/28/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"adjusting headlights"
The courtesy shown by the person setting up the appointment and the reliability of having the problem taken care of.
Vehicle: Toyota Camry
Category: Service
Service Date: 01/26/2018
Review Created: 01/28/2018 06:16 AM
Mark G. on 01/28/2018
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"Best employees and quick service"
Best employees and quick service. Always work me in their busy schedule and take care of my needs.
Thank you Don Wood Service Dept.

Mark Gillogly
Vehicle: GMC Sierra 2500HD
Category: Service
Service Date: 01/26/2018
Review Created: 01/28/2018 04:24 AM
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