Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

1331 Reviews

ReScore Reviews™ (9)

ReScore
Overall Rating 4.7777811/5Overall Rating 4.7777811/5Overall Rating 4.7777811/5Overall Rating 4.7777811/5rating 4.7777811
Original
Overall Rating 1.5555589/5rating 1.5555589rating 1.5555589rating 1.5555589rating 1.5555589
98% Would Recommend
Latest Review 1 day ago

Reviews


DS
David S.
Stockport, OH
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019
Great Service Department
Always take my Tundra here. Great service. Timely. Always get a clear explanation of what is needed and why.
Rick T., Service Manager Toyota from Don Wood Toyota responded on 04/18/2019

Thank you David for the great survey! We appreciate being able to service your Tundra. Have a great day


CT
Clarence T.
Hemlock, OH
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2019 Category: Service
Visit for maintenance
I am always treated with respect and kindness at the maintenance department at Don Wood Toyota in Athens, Ohio. It means a lot to know that the people there always have my best interest in mind when taking care of my car.

Clarence Thompson

EC
Eugene C.
Athens, OH
Lexus ES
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019 Category: Service
Efficient friendly service
Parts ordered and quickly delivered. Service coordination was top notch
Rick T., Service Manager Toyota from Don Wood Toyota responded on 04/15/2019

Thank you very much for the great survey! We appreciate your business.


Verified Customer
Athens, OH
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
very helpful.
very professional. took care of problem very quickly. thank you all.
Rick T., Service Manager Toyota from Don Wood Toyota responded on 04/15/2019

Thank you Sandra! I hope the Tacoma is driving better...


Verified Customer
Athens, OH
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Oil change
Work done quickly and fair price

GC
Glenn C.
Pomeroy, OH
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Toyota Service
Had an oil change and tire rotation. Service was quick and very friendly.

JP
Jan P.
Athens, OH
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Periodic Service 2009 Tacoma
Well done.
Rick T., Service Manager Toyota from Don Wood Toyota responded on 04/11/2019

Thank you Jan for the great survey! Have a wonderful day.


MR
Mike R.
The Plains, OH
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Reliable and fast service
Always reliable and finish maintenance ahead of schedule when dropped off in AM

MC
Michael C.
Trimble, OH
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019 Category: Service
Oil change
Great as always
Rick T., Service Manager Toyota from Don Wood Toyota responded on 04/09/2019

Thank you Michael for the 5 star survey. We really appreciate your business!


Verified Customer
Athens, OH
Toyota Yaris
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Great service
I am very satisfied with the service
Rick T., Service Manager Toyota from Don Wood Toyota responded on 04/09/2019

Thank you for the great survey! Have a great week.


Verified Customer
Pomeroy, OH
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Great service!
I recently took my car to Don Wood to address a safety recall. They were kind, helpful, responsive and timely!

ZS
Zachary S.
Ohio
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Great service
Great service
Rick T., Service Manager Toyota from Don Wood Toyota responded on 04/09/2019

Thank you Zachary for the great survey. We appreciate your business!


Verified Customer
Athens, OH
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Quick fix
We had several warning lights turn on suddenly. Called for an appt, was in a couple days later and the problem was diagnosed and fixed within an hour.
Rick T., Service Manager Toyota from Don Wood Toyota responded on 04/09/2019

Great to hear your Rav4 is up and running. Thank you for the awesome survey!


JN
Jan N.
Albany, OH
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/01/2019 Category: Service
You will be informed if there is some thing about your car/truck.
Very good service.
Rick T., Service Manager Toyota from Don Wood Toyota responded on 04/03/2019

Thank for taking the time to complete our survey. Have a great week!


CC
Catherine C.
Athens, OH
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2019 Category: Service
Always great service
Carl is always friendly and professional. Mechanics do.great work on my Highlander.
Rick T., Service Manager Toyota from Don Wood Toyota responded on 04/03/2019

Thank you so much for the great survey! 


TB
Tracey B.
Albany, OH
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2019 Category: Service
Excellent service
Always excellent service at Don Wood Toyota.
Rick T., Service Manager Toyota from Don Wood Toyota responded on 04/03/2019

Thank you for the great survey and for allowing us to service your Prius. Have a great week.


WG
Warren G.
New Martinsville, WV
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019 Category: Service
Terrific service, great communication
My wife and I both take our Toyotas to Don Wood. We purchased both vehicles there. We have been very happy with all aspects of service to both vehicles. Impressive to say the least. We strongly recommend Don Wood Toyota Service Department.

Verified Customer
Ohio
Le Is 250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019 Category: Service
Very good service!
The guys at Don Wood Toyota are friendly and do a great job!

JB
James B.
Washington, WV
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019 Category: Service
10, 000 mile oil change
What a great group of people back at the mechanics desk. The found an alignment issue and asked if the could have the truck just a few more minutes. Of course i said fix it please. I even got a text letting me know while i was there of i had any questions. They would be happy to hel. Thank you Carl.

Verified Customer
Athens, OH
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019 Category: Service
good maintenance experience
My Toyota was recalled for a recalibration. Everything went well, and finished before I expected.
Rick T., Service Manager Toyota from Don Wood Toyota responded on 03/29/2019

So happy to hear the appointment went smoothly. We appreciate your business and have a great weekend!