Donaldsonville Glass & Body Works


Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

295 Reviews

99% Would Recommend
Latest Review 6 days ago
Charles D. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Charles said he has used the business for years and they did good work.
Vehicle: Cadillac DeVille
Category: Service
Service Date: 04/13/2018
Review Created: 04/16/2018
This review was collected via phone interview by Customer Research Inc.
Fred G. on 04/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Fred said he's been doing business with this facility for a long time and always gets excellent service.
Vehicle: INFINITI M37
Category: Service
Service Date: 04/10/2018
Review Created: 04/12/2018
This review was collected via phone interview by Customer Research Inc.
Alyce R. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Alyce said the staff members got her in for service, even though they were closing.
Vehicle: Cadillac SRX
Category: Service
Service Date: 04/07/2018
Review Created: 04/10/2018
This review was collected via phone interview by Customer Research Inc.
Maddie M. on 04/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Maddie said the business was able to provide quick service. The staff were nice and honest.
Vehicle: Lexus IS 250
Category: Service
Service Date: 04/05/2018
Review Created: 04/07/2018
This review was collected via phone interview by Customer Research Inc.
Drew L. on 04/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Drew said that the business was quick.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 04/03/2018
Review Created: 04/05/2018
This review was collected via phone interview by Customer Research Inc.
Eddie A. on 04/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Eddie said this business always does a great job.
Vehicle: Ford Expedition
Category: Service
Service Date: 04/02/2018
Review Created: 04/05/2018
This review was collected via phone interview by Customer Research Inc.
Gayle G. on 04/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"State Inspection"
Quick and convenient service.
In Nd out in 20 mins.
Vehicle: Chevrolet Malibu
Service Date: 04/03/2018
Review Created: 04/04/2018 08:54 PM
Stacy M. on 04/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Stacy said the business had good service.
Vehicle: Kia Forte
Category: Service
Service Date: 03/28/2018
Review Created: 04/04/2018
This review was collected via phone interview by Customer Research Inc.
Ashton J. on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good attitude and customer service"
Always there to help if there is a problem they will find out what the problem is and fix it.
Vehicle: Dodge Charger
Service Date: 04/02/2018
Review Created: 04/03/2018 02:24 AM
Wendy P. on 03/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Wendy said the service was great. She really likes the service and the employees are really good.
Vehicle: Mercedes-Benz GLE
Category: Service
Service Date: 03/15/2018
Review Created: 03/17/2018
This review was collected via phone interview by Customer Research Inc.
Logan T. on 03/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Logan said this business has good service.
Vehicle: Nissan Frontier
Category: Service
Service Date: 03/09/2018
Review Created: 03/16/2018
This review was collected via phone interview by Customer Research Inc.
Frank D. on 03/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Frank said the staff provided good service.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 03/09/2018
Review Created: 03/13/2018
This review was collected via phone interview by Customer Research Inc.
Albert L. on 03/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Kathy. She said the service was good.
Vehicle: Mazda Mazda5
Category: Service
Service Date: 03/05/2018
Review Created: 03/08/2018
This review was collected via phone interview by Customer Research Inc.
Lauren O. on 03/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lauren said the staff was very friendly, fast and fairly priced.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 03/05/2018
Review Created: 03/08/2018
This review was collected via phone interview by Customer Research Inc.
Patrick M. on 03/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Patrick said the staff were quick about his service. They do excellent work.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 03/03/2018
Review Created: 03/05/2018
This review was collected via phone interview by Customer Research Inc.
Henry J. on 03/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Henry said the staff did an excellent job.
Vehicle: Lexus ES 350
Category: Service
Service Date: 03/02/2018
Review Created: 03/05/2018
This review was collected via phone interview by Customer Research Inc.
Daria R. on 03/03/2018
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Fusion"
Jimmy was easy to work with. Commercial is misleading about pickup and drop off. It should say in Donaldsonville only. Was not ready when promised.
Vehicle: Ford Fusion
Service Date: 03/01/2018
Review Created: 03/03/2018 04:51 AM
The Team a. at Donaldsonville Glass & Body Works responded on 03/05/2018

Hi Mrs. Daria, I am very sorry you found the commercial misleading. I can assure you that is not our intention. We made it clear to our advertisers to communicate that the pickup & drop off service is for body shop/collision repairs only. Unfortunately, we are unable to extend this service to the other areas of repairs that we offer at this time. We do occasionally transport customers to & from the shop who live & work here in Donaldsonville that come to us for other repairs if we are able to and strictly as a courtesy, but do not advertise this as we cannot always guarantee this service.

I also apologize about your car not being ready when promised. We were unusually busy and simply running behind schedule that day, and I am very sorry for any inconvenience it may have caused you.

Overall I hope you're satisfied with your new windshield installation, and I assure you we will do our best to meet your expectations the next time you choose to bring us any of your vehicles for service.

We appreciate the opportunity you've given us to serve you, and we hope you choose us again in the future. Please give us a shout if there's anything we can do for you.

Jimmy Alford
Donaldsonville Glass & Body Works, Inc.

Tracey M. on 03/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service "
Good Customer Service.
Vehicle: Chevrolet Cobalt
Service Date: 03/01/2018
Review Created: 03/02/2018 09:12 PM
Bob M. on 03/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bob said he's been happy with the service provided by the business.
Vehicle: Lexus ES 350
Category: Service
Service Date: 02/28/2018
Review Created: 03/02/2018
This review was collected via phone interview by Customer Research Inc.
Gerald F. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gerald said the business always provides good service.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 02/12/2018
Review Created: 02/15/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 295 in total