Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

112 Reviews

99% Would Recommend
95% Business Response
Latest Review 7 months ago

Reviews


AK
Adam K.
Benton, ME
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2017 Category: Service
Adam said it was his first time at the business and he found them very easy to work with. Everything was on time and the staff was professional.
This review was collected via phone interview by Customer Research Inc.

RC
Ron C.
Albion, ME
Ram 2500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Ron said the business has excellent service.
This review was collected via phone interview by Customer Research Inc.

JA
John A.
Albion, ME
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2017 Category: Service
John said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
Doug B. from Doug's Garage, Inc. responded on 11/30/2017

Thank you for your business.


DC
David C.
Benton, ME
GMC Sierra 3500 Classic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2017 Category: Service
David said Doug does a good job, he knows what he's doing, and the prices are fair.
This review was collected via phone interview by Customer Research Inc.
Doug B. from Doug's Garage, Inc. responded on 11/30/2017

Thank you.


TC
Thelma C.
Benton, ME
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017
His service is impeccable . His work is beyond words. And he gets you in ASAP to do the work that's needed on your car.
Words cannot express, how happy I am that he is my garage person, also it is always so pleasant to walk into his service office. Everything in office and service area is very neat, and he takes pride in his customers. He's just the best!!!!! Wish I could give him more than 5 Stars!!
Doug B. from Doug's Garage, Inc. responded on 11/28/2017

Thank you for the kind words. We truly appreciate our customers.


BG
Betsy G.
Fairfield, ME
Mitsubishi Lancer
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/21/2017 Category: Service
Betsy said that despite a minor oversight on part of the staff, she would recommend them for service.
This review was collected via phone interview by Customer Research Inc.
Doug B. from Doug's Garage, Inc. responded on 11/28/2017

Sorry for the problem and I am happy we could resolve it.


TB
Terry B.
Waterville, ME
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Terry said the staff were very nice. They kept her up to date on everything that was going on. They let her know what the work was going to cost her and asked her before they did any work to make sure it was okay to continue.
This review was collected via phone interview by Customer Research Inc.
Doug B. from Doug's Garage, Inc. responded on 11/28/2017

We like to keep all of our customers informed. Thank you.


RB
Roger B.
Fairfield, ME
Chevrolet Sonic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Roger said they did an excellent job. He liked Doug and his wife. They really went out of their way to help.
This review was collected via phone interview by Customer Research Inc.
Doug B. from Doug's Garage, Inc. responded on 11/28/2017

Thank you for your kind words.


AH
Amanda H.
Brooks, ME
Volkswagen Jetta Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2017 Category: Service
Amanda said they did a great job.
This review was collected via phone interview by Customer Research Inc.
Doug B. from Doug's Garage, Inc. responded on 11/22/2017

Thank you.


GR
Georgie R.
Freedom, ME
Dodge Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2017 Category: Service
Georgie said she has never had a problem with them.
This review was collected via phone interview by Customer Research Inc.
Doug B. from Doug's Garage, Inc. responded on 11/22/2017

Thank you. We are appreciative of your business.


JD
Joseph D.
Benton, ME
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2017 Category: Service
Spoke with Shirley. She said she has used this business for a long time. She has never been unhappy.
This review was collected via phone interview by Customer Research Inc.
Doug B. from Doug's Garage, Inc. responded on 11/22/2017

We appreciate all our old and new customers.


LV
Linda V.
Albion, ME
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017 Category: Service
Spoke with Dite. He said he has been doing business with this facility for years and they have always been reliable.
This review was collected via phone interview by Customer Research Inc.
Doug B. from Doug's Garage, Inc. responded on 11/16/2017

Thanks Vite. We appreciate your business.


MM
Michael M.
Fairfield, ME
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017 Category: Service
Michael said this business treated him very well. They did a good job with his vehicle.
This review was collected via phone interview by Customer Research Inc.
Doug B. from Doug's Garage, Inc. responded on 11/16/2017

Thanks, we are happy to service your vehicles.


AB
Alison B.
Gardiner, ME
Buick Century
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2017
Fantastic!
On time or finished earlier. Fair pricing.
Doug B. from Doug's Garage, Inc. responded on 11/06/2017

Thank you. We hope to service you again in the future.


BO
Benjamin O.
South China, ME
Ford Super Duty F-250 SRW
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2017 Category: Service
Benjamin said the staff did exactly as promised and they were excellent.
This review was collected via phone interview by Customer Research Inc.
Doug B. from Doug's Garage, Inc. responded on 11/14/2017

Thanks Ben.


GF
Gerald F.
Clinton, ME
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2017 Category: Service
Gerald said that he was very happy with the work the business did.
This review was collected via phone interview by Customer Research Inc.
Doug B. from Doug's Garage, Inc. responded on 11/06/2017

Thanks we appreciate you being such a loyal customer.


TW
Trevor W.
Albion, ME
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2017 Category: Service
Spoke with Tillie Joe. She said she has used this business for years. The employees always provide great customer service.
This review was collected via phone interview by Customer Research Inc.
Doug B. from Doug's Garage, Inc. responded on 11/07/2017

Thanks. Sorry about the name on here.


CW
Carrie W.
Maine
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2017 Category: Service
Carrie said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Doug B. from Doug's Garage, Inc. responded on 11/06/2017

Thank you. We appreciate your business.


WH
Willie H.
Canaan, ME
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2017
Doug The Man!
It's been year's with Doug! I Trust Doug, he know the the car and if some come up he'll fix right with out the Big price tag... He know what he doing and I Thank him for all he done for me!

Thank Doug!

Willie!
Canaan Me.
Doug B. from Doug's Garage, Inc. responded on 10/11/2017

Thank you for your kind words.


CS
Carole S.
Albion, ME
Suzuki Forenza
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2017
Tires
As usual I'm very happy with dealing with Doug'a garage. I trust that everything will be repaired right no problems. Trust is important!
Doug B. from Doug's Garage, Inc. responded on 09/24/2017

Thanks for choosing Doug's Garage to service your vehicle.


Displaying Review 1 - 20 of 112 in total