ReScore Reviews™ (5)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8
Original
Overall Rating 2.2/5Overall Rating 2.2/5rating 2.2rating 2.2rating 2.2
95% Would Recommend
95% Business Response
Latest Review 1 day ago
Robert Y. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied customer"
Service completed, problem resolved, vehicle cleaned.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/15/2017 09:25 PM
James W. on 10/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"All was done with minimum sacrifice on my part"
Well done and the service was great and the loaner car was perfect for me
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/15/2017 06:13 PM
Patricia H. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service given"
They provided the service in half the time given, and my vehicle came back to me without oil smudges or scratches
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/13/2017 09:46 AM
Verified Customer on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy to schedule online"
Easy to access and all my records already in their system
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/30/2017
Service Type: Maintenance
Review Created: 10/12/2017 02:32 PM
Doris L. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The cleanliness of the servixe area and the politenesss of the staff"
I have gone elsewhere for service only once since purchasing my 2011 Sonata at Doug's. My experiences with the service department -- their thoroughness and timeliness -- keep me coming back.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/10/2017 01:51 PM
E S. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Heat! "
Great, friendly service & pleasant & clean waiting room.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/09/2017 05:25 PM
Rich M., Service Manager at Doug's Hyundai responded on 10/10/2017

Thank you for the review and feedback. I am happy to see your service experience was a great. We look forward to seeing you for future visits. Thank you for choosing Doug's Hyundai.

Rich Moffett
Service Manager
(425)582-7806
Verified Customer on 10/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"What you hope for and expect, but rarely receive"
Service was prompt addressing all points requested.
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 09/30/2017
Service Type: Maintenance
Review Created: 10/08/2017 10:18 AM
Paul T. on 10/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Feel at home with employees"
Great service overall
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/28/2017
Service Type: Repair
Review Created: 10/07/2017 05:39 AM
Catherine W. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service review"
Friendly, excellent, timely service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/02/2017
Service Type: Maintenance
Review Created: 10/06/2017 10:19 AM
Roger R. on 10/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
Yes
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/05/2017 08:28 PM
John S. on 10/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Dougs Hyundai Lynnwood - way better than most new car dealerships"
Knowledgeable, reasonable, willing to listen. More than expected always. Moden car service always has grey areas. Dougs Service Dept tries hard to understand my concerns and address them directly. Not perfect, but excellent. Thank you!
Vehicle: 2011 Hyundai Elantra To
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/05/2017 12:30 PM
Verified Customer on 10/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely and friendly"
Yes
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 09/30/2017
Service Type: Maintenance
Review Created: 10/04/2017 02:53 PM
Stacey R. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and efficient "
Thanks to the service team
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 09/27/2017
Service Type: Maintenance
Review Created: 10/03/2017 10:03 AM
Steve F. on 10/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous and professional "
Friendly, customer oriented, clean environment
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/27/2017
Service Type: Maintenance
Review Created: 10/02/2017 05:06 PM
Nanci F. on 10/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai - best kept secret"
Good value, good service. Love my Hyundai Santa Fe Sport, even after 3 years.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/28/2017
Service Type: Maintenance
Review Created: 10/02/2017 12:47 PM
Henry F. on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Distance to me is not so great other than that it was a good service and guy who checked me in and out was great. "
Nice job
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 09/27/2017
Service Type: Maintenance
Review Created: 09/29/2017 11:37 AM
Chalice B. on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful staff!"
Pleasant and attentive staff, answer all my questions and help me plan my service needs around my budget. They go the extra mile!!
Vehicle: 2011 Hyundai Elantra To
Category: Service
Service Date: 09/27/2017
Service Type: Maintenance
Review Created: 09/29/2017 11:09 AM
Verified Customer on 09/28/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"OIL CHANGE"
AVERAGE WAS GOOD. THANK YOU!
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 09/26/2017
Service Type: Maintenance
Review Created: 09/28/2017 11:13 AM
Robert R. on 09/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy access, scheduling to meet customers needs, well qualified staff"
As above
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/25/2017
Service Type: Maintenance
Review Created: 09/27/2017 04:55 PM
Tim O. on 09/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service"
Good quality service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/25/2017
Service Type: Maintenance
Review Created: 09/27/2017 11:58 AM
Displaying Review 1 - 20 of 758 in total