Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

132 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


KT
Kathie T.
Washington
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Kathie said this business was absolutely great. They were absolutely perfect. The staff was the most kind, polite, and efficient, They had the best mechanics she has met in years. They eased her fears and it was wonderful.
This review was collected via phone interview by Customer Research Inc.

MK
Mindy K.
Washington
FIAT 500e BATTERY ELECTRIC
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2018 Category: Service
Mindy said the employees were very friendly. They provided great service. They completed the service in a timely manner. They took a week to contact her back.
This review was collected via phone interview by Customer Research Inc.

MB
Maryan B.
Washington
Mercedes-Benz GL-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Maryan said he was pleased with the service.
This review was collected via phone interview by Customer Research Inc.

TI
Tahir I.
Lynnwood, WA
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Tahir said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

NJ
Natalie J.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Natalie said the staff took her right in. She never felt pressured to get additional work done just to increase her bill and the employees were very nice to deal with.
This review was collected via phone interview by Customer Research Inc.

LA
Leonard A.
Washington
FIAT Spider
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Leonard said he asked the business to do a very specific job and they completed it to his satisfaction.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Washington
Mercedes-Benz C63
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
John said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JC
Julie C.
Washington
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Julie said the staff do good quality work.
This review was collected via phone interview by Customer Research Inc.

RC
Rod C.
Washington
Mercedes-Benz 450SL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Rod said his experience was awesome. The staff was great, he likes the service and will go back.
This review was collected via phone interview by Customer Research Inc.

RH
Ryan H.
Washington
Mercedes-Benz CLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Ryan said the staff was very knowledgeable, and knew exactly what needed to be done. He is impressed and is bringing another vehicle in next week.
This review was collected via phone interview by Customer Research Inc.

LS
Larry S.
Washington
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Spoke with Rita. She said that everything went as expected and estimated.
This review was collected via phone interview by Customer Research Inc.

MD
Mookie D.
Washington
INFINITI QX60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Mookie said the staff was super awesome. The guys took care of his vehicle.
This review was collected via phone interview by Customer Research Inc.

MB
MIKE B.
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018
Diesel Van Engine Light
I called STS since they handle all the work on all my vehicles. I had a check engine light come on and there was weird turbo noise coming from the engine area. I talked to Nick and he said that they were busy but to bring it in and they would take a look at it. They found it was a wire that wasn't properly grounded and basically cost me nothing as far as money and time.

Thanks guys, you're the best

RC
Rodney C.
Washington
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018 Category: Service
Rodney said the business always does well. He said they are reasonable and get it done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

VH
Vincent H.
Acura RSX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018
Sts Customz is is my go to!
Matt and Nick are fantastic! Very knowledable and skilled! This shop is the best in the area by far and I wouldn't trust my car with anyone else!

TA
Travis A.
Washington
Nissan 370Z
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Travis said the business was willing to work with him to get his vehicle inspected, even when he was out of state.
This review was collected via phone interview by Customer Research Inc.

CT
Colleen T.
Washington
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Colleen said the service was quick and not too expensive.
This review was collected via phone interview by Customer Research Inc.

EB
Eric B.
Washington
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018 Category: Service
Eric said the business was very helpful and they had reasonable prices. They did good work on the vehicle.
This review was collected via phone interview by Customer Research Inc.

PM
Pascale M.
Redmond, WA
Subaru Legacy Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Service
Pascale said the staff was really good.
This review was collected via phone interview by Customer Research Inc.

JH
Jack H.
Washington
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Jack said everything was fine. The employees were cooperative, listened to his ideas, and carried them out.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 132 in total