Dougs Performance Transmission


Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

467 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 3.199998/5Overall Rating 3.199998/5Overall Rating 3.199998/5rating 3.199998rating 3.199998
Original
Overall Rating 1.6/5rating 1.6rating 1.6rating 1.6rating 1.6
98% Would Recommend
92% Business Response
Latest Review 2 days ago
MIKE C. on 02/18/2018
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"Great service and a good price."
Issue that I was having was thoroughly explained as well as the repair.

There was no pressure and everyone that I spoke to seemed well informed and very professional
Vehicle: Buick Rendezvous
Service Date: 02/15/2018
Review Created: 02/18/2018 06:01 PM
Rich B. on 02/12/2018
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Rich said the employees did a really good job and they were able to repair his vehicle in the time frame he needed. He also said they went above and beyond.
Vehicle: INFINITI Q45
Category: Service
Service Date: 02/09/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Dougs Performance T. at Dougs Performance Transmission responded on 02/16/2018

Thank you so much Rich, we really appreciate your business and your review.

Dougs Performance Transmission and Auto

JAMES C. on 02/11/2018
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"Fast Friendly Expert Service"
I enjoyed my experience with Doug's Performance Transmission. Was recommended by a friend. You guys took great care of my SLK320. Thanks!
Vehicle: Mercedes-Benz SLK-Class
Service Date: 02/09/2018
Review Created: 02/11/2018 10:00 AM
Dougs Performance T. at Dougs Performance Transmission responded on 02/16/2018

Thank you so much James, we really appreciate your business and your review.

Dougs Performance Transmission and Auto

RICK on 02/10/2018
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"GoodService "
Did an accurate diagnosis fast service and a good honest price
Vehicle: Dodge Durango
Service Date: 02/09/2018
Review Created: 02/10/2018 12:14 PM
Dougs Performance T. at Dougs Performance Transmission responded on 02/16/2018

Thank you so much Rick, we really appreciate your business and your review.

Dougs Performance Transmission and Auto

Les H. on 02/10/2018
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Les said he would recommend this business for service.
Vehicle: Buick LeSabre
Category: Service
Service Date: 02/07/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
Dougs Performance T. at Dougs Performance Transmission responded on 02/16/2018

Thank you so much Les, we really appreciate your business and your review.

Dougs Performance Transmission and Auto

Kathie H. on 02/10/2018
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Kathie said the business provided good service.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 02/01/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
Dougs Performance T. at Dougs Performance Transmission responded on 02/16/2018

Thank you so much Kathie, we really appreciate your business and your review.

Dougs Performance Transmission and Auto

DAVID W. on 02/09/2018
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"14 Ram pan gasket leak"
Great service and on time. Would go again when needed.
Vehicle: Ram 1500
Service Date: 02/09/2018
Review Created: 02/09/2018 08:13 PM
Dougs Performance T. at Dougs Performance Transmission responded on 02/16/2018

Thank you so much David, we really appreciate your business and your review.

Dougs Performance Transmission and Auto

KATHY H. on 02/08/2018
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"Happy Benz day!"
Whoever said taking a muffler and exhaust system off of an 82 Benz would be easy…
Then to replace an old cable and put everything back on with these! The guys at Doug’s transmission are the only people I trust.
Vehicle: Mercedes-Benz 380SL
Service Date: 02/06/2018
Review Created: 02/08/2018 11:45 AM
Dougs Performance T. at Dougs Performance Transmission responded on 02/16/2018

Thank you so much Kathy, we really appreciate your business and your review.

Dougs Performance Transmission and Auto

MAUREEN W. on 02/08/2018
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"Good service"
This guys were So polite and fit us in even though they were very busy. Took care of our problem right away and the price was good. Thank you fir friendly efficient service
Vehicle: Chevrolet Cobalt
Service Date: 02/06/2018
Review Created: 02/08/2018 06:35 AM
Dougs Performance T. at Dougs Performance Transmission responded on 02/16/2018

Thank you so much Maureen, we really appreciate your business and your review.

Dougs Performance Transmission and Auto

Tom N. on 02/05/2018
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Tom said the business does a good job and the owner is a great human being.
Category: Service
Service Date: 01/31/2018
Review Created: 02/05/2018
This review was collected via phone interview by Customer Research Inc.
Dougs Performance T. at Dougs Performance Transmission responded on 02/16/2018

Thank you so much Tom, we really appreciate your business and your review.

Dougs Performance Transmission and Auto

Cary M. on 02/05/2018
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Cary said the business had great service for a reasonable price.
Vehicle: Ford Super Duty F-450 DRW
Category: Service
Service Date: 01/29/2018
Review Created: 02/05/2018
This review was collected via phone interview by Customer Research Inc.
Dougs Performance T. at Dougs Performance Transmission responded on 02/16/2018

Thank you so much Cary, we really appreciate your business and your review.

Dougs Performance Transmission and Auto

ED C. on 02/04/2018
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"No Surprises - Great Service!"
Darren and Jacob, thank for the great service! We always feel like we get honest appraisal, good price, and accurate estimate of how long the repair/service will take.

We took our 2009 Acura TL in for the 105, 000 mile scheduled maintenance knowing we would be changing the timing belt and water pump kit. I asked them to make any recommendations for any other items I might need while the vehicle was being serviced. We added an oil change and replaced the radiator coolant. No up sell of other items.

In contrast I had taken the car in for an air bag replacement the week prior and they performed a courtesy check on the rest of the car. Short recap is the dealership service center made about $3000 in recommended service items over and above the cost of the timing belt and water pump kit.
Vehicle: Acura TL
Service Date: 02/02/2018
Review Created: 02/04/2018 07:09 AM
Dougs Performance T. at Dougs Performance Transmission responded on 02/06/2018

Thank you so much Ed, we really appreciate your business and your review.

Dougs Performance Transmission and Auto

John O. on 02/02/2018
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John said the business fixed the vehicle in a timely fashion and it works great.
Vehicle: Ford F-150
Category: Service
Service Date: 01/26/2018
Review Created: 02/02/2018
This review was collected via phone interview by Customer Research Inc.
Dougs Performance T. at Dougs Performance Transmission responded on 02/06/2018

Thank you so much John, we really appreciate your business and your review.

Dougs Performance Transmission and Auto

JOHN F. on 01/27/2018
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"Professional in every way."
While I did see a few older guys like me, the facility was mostly staffed with outgoing, customer oriented, solution driven young men. Fixed my vehicle and explained in non-technical terms exactly what the problem was and their repair.
Vehicle: Chevrolet Silverado 1500
Service Date: 01/26/2018
Review Created: 01/27/2018 06:14 AM
Dougs Performance T. at Dougs Performance Transmission responded on 01/31/2018

Thank You so much John, for your business and your review, we really appreciate it.

Dougs Performance Transmission and Auto

WILLIAM M. on 01/26/2018
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"Transmission and differential servicing."
They performed only the services required, and did not try to push additional unnecessary services. Provided good assessment of the vehicle and what to be aware of in the future.
Vehicle: Chevrolet Silverado 1500
Service Date: 01/24/2018
Review Created: 01/26/2018 04:23 PM
Dougs Performance T. at Dougs Performance Transmission responded on 01/31/2018

Thank You so much William, for your business and your review, we really appreciate it.

Dougs Performance Transmission and Auto

TONI M. on 01/25/2018
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"Fast & Friendly"
Stopped one day because I had been to Jame's for oil change paid full price but he refused to fix the dash light because he had been sued by a female. So 2 of Doug's workers fixed the light free of cost. So when a fog light was broken I returned. Part was ordered and installed with two hours.
Vehicle: Toyota Corolla
Service Date: 01/24/2018
Review Created: 01/25/2018 05:46 PM
Dougs Performance T. at Dougs Performance Transmission responded on 01/31/2018

Thank You so much Toni, for your business and your review, we really appreciate it.

Dougs Performance Transmission and Auto

BOBBI G. on 01/24/2018
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"Service Work"
We have been exceedingly happy with the quality of the work and service we have received at Doug's.. They are quick, reasonable and we would recommend Doug's to anyone needing Auto work... I as a women also found they didn't try to sell me something I didn't need.. I fear that most paces I have gone to this was not the case..
Thank You,, Bobbi Glass
Vehicle: Honda Civic
Service Date: 01/23/2018
Review Created: 01/24/2018 10:28 AM
Dougs Performance T. at Dougs Performance Transmission responded on 01/31/2018

Thank You so much Bobbi, for your business and your review, we really appreciate it.

Dougs Performance Transmission and Auto

Shirley T. on 01/23/2018
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Shirley said the staff were very honest. She will only bring her vehicle to this facility for service.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 01/19/2018
Review Created: 01/23/2018
This review was collected via phone interview by Customer Research Inc.
Dougs Performance T. at Dougs Performance Transmission responded on 02/06/2018

Thank you so much Shirley, we really appreciate your business and your review.

Dougs Performance Transmission and Auto

Richard H. on 01/23/2018
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Richard said he would recommend this business for service.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 01/18/2018
Review Created: 01/23/2018
This review was collected via phone interview by Customer Research Inc.
Dougs Performance T. at Dougs Performance Transmission responded on 02/06/2018

Thank you so much Richard, we really appreciate your business and your review.

Dougs Performance Transmission and Auto

ROBIN C. on 01/17/2018
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"Great Service"
prompt and courteous service. All work done as estimated. Welcomed at the door by name and made to feel welcome.
Vehicle: Jeep Liberty
Service Date: 01/16/2018
Review Created: 01/17/2018 08:03 AM
Dougs Performance T. at Dougs Performance Transmission responded on 01/31/2018

Thank You so much Robin, for your business and your review, we really appreciate it.

Dougs Performance Transmission and Auto

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