Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

164 Reviews

95% Would Recommend
Latest Review 6 days ago

Reviews


MV
Mani V.
Auburn, WA
Audi Q7
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Mani said the staff were great, honest, and took care of everything.
This review was collected via phone interview by Customer Research Inc.

AM
Amy M.
Seattle, WA
Ford Mustang
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Amy said the service was good.
This review was collected via phone interview by Customer Research Inc.

BS
Brenia S.
Seattle, WA
Chevrolet Malibu Limited
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Brenia said they were great. They were quick to provide service. Paul was very helpful.
This review was collected via phone interview by Customer Research Inc.

JE
James E.
Shelton, WA
Honda Civic Si
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
James said the business was friendly and they resolved his issues.
This review was collected via phone interview by Customer Research Inc.

AM
ARCHIE M.
Lakebay, WA
Honda Element
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018
Quick, Reliable, service
Every time I have come in for service, everyone is pleasant, quick to get on it and thorough. I found Downtown Auto Repair thru Groupon. I look forward to another great deal with this merchant. The experience was Superb!

RB
REGAN B.
Auburn, WA
GMC Yukon XL
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
Excellent
Always treated fairly and provided with great service.

KJ
Karen J.
Sumner, WA
Mazda CX-5
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Karen said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

GL
Gerry L.
Maple Valley, WA
Dodge Pickup
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Gerry said this business did an excellent job.
This review was collected via phone interview by Customer Research Inc.

LA
Leonor A.
WA
Honda CR-V
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Leonor said she liked the customer service and her friends that recommended her are also very happy with the service,.
This review was collected via phone interview by Customer Research Inc.

JW
Jernissa W.
Washington
Pontiac G6
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Jernissa said the business did not spill oil all over her vehicle like the other location did and the business did a good job.
This review was collected via phone interview by Customer Research Inc.

LZ
Lixuan Z.
AUBURN, WA
BMW 3 Series
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Lixuan said the service she received was good, and the staff was nice.
This review was collected via phone interview by Customer Research Inc.

SD
Sean D.
Auburn, WA
Ford Explorer Sport Trac
Check 20x19 Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/11/2018 Category: Service
Sean said he will recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

MO
Marcell O.
Seattle, WA
Chevrolet Trax
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Marcelll said it was a great experience. The price was great and the service was quick.
This review was collected via phone interview by Customer Research Inc.

RJ
Robert J.
Auburn, WA
Pontiac G5
Check 20x19 Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/11/2018 Category: Service
Robert said he would not recommend the business because the staff changed the oil, but did not change the oil filter.
This review was collected via phone interview by Customer Research Inc.

PS
POE S.
Auburn, WA
Honda Accord Sdn
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018
Communication- and honesty
It’s fabulous, the manager Paul is really friendly and trustworthy. I really like this man, just have to make an appointment either calling or in person. They gotta take care of yours sadness for your car. Always recommend to my friends and they all satisfied for their work. Even some of mechanic messed up your car, they will kick out that mechanic and make your cars like new for free! I love this shop, it’s been more than a year that I went to this shop and I will too for future too! I am not lying at you guys, will know once come in and talked. Oh, don’t forget to ask DISCOUNT, since Paul and others are really nice and friendly, they gotta give you the most reasonable price. Have a nice day everyone !

CB
CECILIA B.
Pacific, WA
Dodge Nitro
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018
Great service!
Thank you!!!

RM
ROGER M.
Ravensdale, WA
Kia Optima
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018
Excellent service, very welcoming and friendly!
I easily recommend taking your vehicle to Downtown Auto!

WD
WILLIE D.
Auburn, WA
Chevrolet Pickup
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/23/2018
In and out
Paul said the guys are knowledgeable, they diagnosed my vehicle, let me know what the problem was and what it would take. My truck was done at the end of the day and running great. Thanks to the Downtown crew.

AJ
Ashley J.
Auburn, WA
Chevrolet Tahoe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018 Category: Service
Ashley said the staff was nice, and got the job done.
This review was collected via phone interview by Customer Research Inc.

CT
Chanh T.
Kent, WA
Honda Accord Coupe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Chanh said the employees have great customer service. He knows Paul, and they take care of the customers.
This review was collected via phone interview by Customer Research Inc.