Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

177 Reviews

95% Would Recommend
Latest Review 5 days ago

Reviews


JN
JIM / CAMERON N.
Auburn, WA
Saturn Ion
Verified
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07/15/2018
No BS service
As an experienced mechanic I just did not have the time to do the work myself. I never let them know that I had a knowledge background. They were 100% above board and honest. Sure it cost for an AC repair but the results were professional. I am now taking all of my vehicles to them when I don't have the time to do it myself. This is an honest Joe company.

BB
Brian B.
Renton, WA
Volkswagen GTI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Brian said the staff was really friendly and did the job really well.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Auburn, WA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
David said the staff treated him well and did a good job. The people at the business are very polite, work with the customer, resolve issues quickly, and do work fast.
This review was collected via phone interview by Customer Research Inc.

NG
Nikki G.
Auburn, WA
Cadillac CTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Nikki said the staff made her feel very welcome. She was provided a quote in text message form. It was a very helpful resource.
This review was collected via phone interview by Customer Research Inc.

AT
Aleida T.
Auburn, WA
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Aleida said the staff was personable, friendly and she was in and out quickly.
This review was collected via phone interview by Customer Research Inc.

IE
Isagani E.
Auburn, WA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Isagani said the business does good work.
This review was collected via phone interview by Customer Research Inc.

RM
Robert M.
Kent, WA
Pontiac Grand Am
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Robert said the business has a good staff and they do good work.
This review was collected via phone interview by Customer Research Inc.

CM
Cris M.
Washington
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Cris said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CP
Cris P.
Tacoma, WA
Mazda Mazda6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Cris said she was late coming back to get her vehicle and the staff at this business stayed and waited for her.
This review was collected via phone interview by Customer Research Inc.

GB
Greg B.
Seattle, WA
Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Greg said this business did a 12 point inspection and sent it to him via email. He stated he felt that was the coolest thing in all the world. He appreciates their fast and courteous service.
This review was collected via phone interview by Customer Research Inc.

PT
Paul T.
Issaquah, WA
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Paul said that the facility finished his vehicle in a timely manner, they reset gauges that several other places could not and he appreciated that the diagnostic results were forwarded right to his phone.
This review was collected via phone interview by Customer Research Inc.

RB
Reily B.
Bonney Lake, WA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Riley said he always receives great customer service.
This review was collected via phone interview by Customer Research Inc.

CT
Chanh T.
Kent, WA
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Chanh said that he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MV
Mani V.
Auburn, WA
Audi Q7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Mani said the staff were great, honest, and took care of everything.
This review was collected via phone interview by Customer Research Inc.

AM
Amy M.
Seattle, WA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Amy said the service was good.
This review was collected via phone interview by Customer Research Inc.

BS
Brenia S.
Seattle, WA
Chevrolet Malibu Limited
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Brenia said they were great. They were quick to provide service. Paul was very helpful.
This review was collected via phone interview by Customer Research Inc.

JE
James E.
Shelton, WA
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
James said the business was friendly and they resolved his issues.
This review was collected via phone interview by Customer Research Inc.

AM
ARCHIE M.
Lakebay, WA
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018
Quick, Reliable, service
Every time I have come in for service, everyone is pleasant, quick to get on it and thorough. I found Downtown Auto Repair thru Groupon. I look forward to another great deal with this merchant. The experience was Superb!

RB
REGAN B.
Auburn, WA
GMC Yukon XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
Excellent
Always treated fairly and provided with great service.

KJ
Karen J.
Sumner, WA
Mazda CX-5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Karen said the business did a great job.
This review was collected via phone interview by Customer Research Inc.