Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

187 Reviews

95% Would Recommend
Latest Review 7 days ago

Reviews


WD
WILLIE D.
Auburn, WA
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
Trusting mechanics
Vehicle running fine, diagnosed, repaired in a timely and professional manner thank you

SW
SUE W.
Auburn, WA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018
Thermostat replacement
My engine light came on and I stopped by Downtown Auto Repair to ask why it wasn’t going off after I tighten my gas cap. Omar explains to my about running it 4 cycles or short drives or a long drive sometimes resets if nothing was wrong. It remained on had a diagnostic scan indicating faulty thermostat. I made an appointment the work completed in a short amount of time, the quote was what I was charged. My car is running great. Best customer service ever!

CT
CAROL T.
Auburn, WA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Great repair shop!
Made an appointment. They changed my oil and treated me right, I will be using this shop often.

RG
ROBERT G.
Kent, WA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Great shop
Great place for auto repairs, they let you what needs to be done and its done on time.

RJ
REESE J.
Auburn, WA
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018
Excellent Service
Downtown Auto Repair does great work and always keeps the customer informed about what’s going on with the vehicle. Employees are friendly and very knowledgeable.
A++ will do business here again.

Verified Customer
Auburn, WA
Dodge Pickup
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/29/2018
Horrible experience
Unfortunately this place is run my monkeys not professionals. Don't go here unless you just need a oil change.

WD
WILLIE D.
Auburn, WA
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018
Always great service, I’d recommend to anyone
Very friendly crew that goes the extra mile to get you in and out in a timely manner, I’ve been satisfied with their service for over a year with all four of my vehicles. Great job guys

Verified Customer
Auburn, WA
Honda Accord Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2018
Fast service and they have senior citizen discounts
Service is fast and efficient. However, I wish they would put something on the floor mat before they get in my car. I always have greasy footprints on the mat. I need to remember to put down a paper bag before I take it in for service.

RG
ROBERT G.
Kent, WA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018
Very friendly.
Great shop, very quick, friendly service every time I've been in.

SS
Scott S.
Auburn, WA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018
Another great job!
Now, we've had all three of our older trucks worked on by these guys. No matter WHAT the problem is, they worked with us to get it fixed at a good and fair price. These guys have been our go-to mechanics for everything that has come up with our trucks.

JN
JIM / CAMERON N.
Auburn, WA
Saturn Ion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018
No BS service
As an experienced mechanic I just did not have the time to do the work myself. I never let them know that I had a knowledge background. They were 100% above board and honest. Sure it cost for an AC repair but the results were professional. I am now taking all of my vehicles to them when I don't have the time to do it myself. This is an honest Joe company.

BB
Brian B.
Renton, WA
Volkswagen GTI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Brian said the staff was really friendly and did the job really well.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Auburn, WA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
David said the staff treated him well and did a good job. The people at the business are very polite, work with the customer, resolve issues quickly, and do work fast.
This review was collected via phone interview by Customer Research Inc.

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Nikki G.
Auburn, WA
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Nikki said the staff made her feel very welcome. She was provided a quote in text message form. It was a very helpful resource.
This review was collected via phone interview by Customer Research Inc.

AT
Aleida T.
Auburn, WA
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Aleida said the staff was personable, friendly and she was in and out quickly.
This review was collected via phone interview by Customer Research Inc.

IE
Isagani E.
Auburn, WA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Isagani said the business does good work.
This review was collected via phone interview by Customer Research Inc.

RM
Robert M.
Kent, WA
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Robert said the business has a good staff and they do good work.
This review was collected via phone interview by Customer Research Inc.

CM
Cris M.
Washington
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Cris said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CP
Cris P.
Tacoma, WA
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Cris said she was late coming back to get her vehicle and the staff at this business stayed and waited for her.
This review was collected via phone interview by Customer Research Inc.

GB
Greg B.
Seattle, WA
Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Greg said this business did a 12 point inspection and sent it to him via email. He stated he felt that was the coolest thing in all the world. He appreciates their fast and courteous service.
This review was collected via phone interview by Customer Research Inc.