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Durango Car Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(404 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

Durango Car Care was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That’s what makes Durango Car Care the best car Durango Car Care was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That’s what makes Durango Car Care the best car service in Durango! ...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(970) 247-3989

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
601 E College Dr Durango, CO 81301-5503

Affiliations

ASE
ASE - Master Certification
Durango Car Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(404 Reviews)

AW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
The best in Durango!
Durango Car Care is awesome! Super helpful and honest. Highly recommend..
Jenn K. from Durango Car Care responded on 07/19/2025 09:42 AM

We're glad to hear you think Durango Car Care is awesome! Who doesn’t love a little honesty in the automotive world? It's our goal to provide helpful service, and it sounds like we hit the mark. If there's anything else we can do to keep your vehicle in top shape, just let us know. Recommendations from great customers like you are the best compliment we can receive!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Wonderful!
I came to them for a second opinion and they were compassionate and straightforward with what needed to be fixed with my car.
Jenn K. from Durango Car Care responded on 07/19/2025 09:42 AM

We're glad you found our approach both compassionate and straightforward. Getting a second opinion can feel like a leap of faith, but we're here to catch you with honest feedback! If your car could talk, it might even thank us for giving it the TLC it needs. We appreciate you trusting us with your vehicle.


JH
JEAN H.
Durango, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Great service
Bryan is great about working me into the schedule, diagnosing my issue and getting my Toyota up and running. I feel confident that our vehicles are in good hands.
Jenn K. from Durango Car Care responded on 07/17/2025 09:40 AM

We're delighted to hear that Bryan has been so accommodating and skilled in getting your Toyota back on track. It's always nice when you can trust that your car is in good hands—kind of like a trusty superhero, but with wrenches instead of capes! Your confidence means the world to us, and we're here anytime you need us to keep your wheels turning.


LW
LEW W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Fair pricing and quick service
Durango Car Care provides a place where folks can get maintenance and repairs done at a fair price, and in a timely fashion. That’s just not the case everywhere…
Jenn K. from Durango Car Care responded on 07/16/2025 09:38 AM

We appreciate your feedback! It’s great to hear that you found our combination of fair pricing and timely service to be a breath of fresh air in the world of car care. We aim to keep your vehicle running smoothly without making your wallet scream. If only cars could high-five us for a job well done! We're here for your maintenance and repair needs whenever you need us.


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Recommend
Great customer service. Explained needed repairs. Didn't push to fix more than what was needed. Reasonably priced. Honest people.
Jenn K. from Durango Car Care responded on 07/12/2025 09:42 AM

We appreciate your thoughtful feedback! It sounds like our team hit the nail on the head with both service and transparency. We're all about keeping our customers informed and only fixing what's truly necessary. After all, we believe in giving your car the care it needs without draining your wallet. If you ever have more questions about your ride, just give us a shout!


RP
RUSTIN P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Overall fantastic experience
Excellent and honest group of people. They worked through multiple challenges to get my wife and our dogs home. Will definitely go back to them if any issues arise, and highly recommend checking them out for any work
Jenn K. from Durango Car Care responded on 07/12/2025 09:42 AM

We really appreciate your positive feedback and for recognizing our team's efforts! It's always a challenging adventure when dogs are involved, but we’re glad we could help you all get back home safely. It’s great to know you’ll consider us for future car care needs—hopefully with fewer dog-related dilemmas! Thank you for recommending us to others; we take that as a huge compliment. Safe travels on your next road trip!


RM
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RICK M.
Durango, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Good honest service
I went to drop off my car to have the exhaust manifold replaced and my wife’s car was acting up too. I explained to Bryan what her car was doing and he told me it was something worse than the manifold issue in my car and if it wasn’t fixed soon there was a possibility that the engine would be damaged. So he took in her car instead of mine and repaired her car.
Later I dropped off my car to have the manifold repaired and at the same time replaced the brake pads. He warranted the brake pads they installed earlier due to a manufacturer issue. Now new manifold and brake pads and back on the road.
I appreciate their knowledge and honesty.
I’ll be back…
Jenn K. from Durango Car Care responded on 07/12/2025 09:42 AM

We're glad to hear that your experience with us hit all the right notes. It sounds like Bryan really stepped in like a superhero, tackling that engine issue head-on! We're always here to help get you back on the road with confidence, whether it’s a manifold or brake pads in need of some TLC. Your appreciation for our team’s honesty and knowledge is what keeps our engines running smoothly. We look forward to your next visit when your car decides to channel its inner drama queen again. Safe travels!


MS
MICHELLE S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Always excellent
Brian and Ryan are honestly the best in town highly recommend
Jenn K. from Durango Car Care responded on 07/10/2025 09:40 AM

It's fantastic to hear that Brian and Ryan have made such a positive impression! We could not agree more that they bring a slice of automotive magic to the table. Your recommendation means the world to us, and we promise to keep the wheels turning smoothly in town!


MP
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MARIANNE P.
Durango, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Honest and professional.
I wouldn’t think of taking my car anywhere else.
Jenn K. from Durango Car Care responded on 07/10/2025 09:40 AM

It sounds like we’ve officially become your car’s second home! We appreciate your confidence in us, and we're here to keep that vehicle of yours running smoother than a fresh jar of peanut butter. If there's anything else we can do to make your experience even better, just let us know. Safe travels!


WB
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WENDY B.
Durango, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2025
verified customerVerified Customer
10
Vehicle maintenance.
Bryan and the crew at Durango Car Care are professional and trustworthy and easy to deal with.
Jenn K. from Durango Car Care responded on 07/05/2025 09:39 AM

It’s fantastic to hear that you had such a positive experience with Bryan and the team! Professionalism and trustworthiness are our bread and butter (though we're more into oil changes than sandwiches). We appreciate your kind words and are glad you found dealing with us to be a breeze. Your support helps keep our wheels turning smoothly!


LD
leigh d.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Amazing and honest service!
The team at Durango car care is always friendly, and honest. I’ve had them tell me my car didn’t need the work another shop quoted me $1200 for, that I only needed a $275 part. Love them and will continue having my truck serviced there.
Jenn K. from Durango Car Care responded on 07/03/2025 09:40 AM

It's fantastic to hear that you found our team to be friendly and honest. In a world where car repair estimates can sometimes feel like a game of "guess the price," we aim to be the refreshing reality check. We appreciate your loyalty and look forward to keeping your truck in tip-top shape without emptying your wallet. Here's to many more miles together!


CS
CATHY S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Awesome job🤗
They did a great job
Very professional
Caring and helpful
The shop is a great place
Easy access
Jenn K. from Durango Car Care responded on 07/02/2025 09:39 AM

We're pleased to hear that you had a positive experience with us! It sounds like our team really hit the mark in providing great service. We love hearing that our shop's atmosphere and accessibility made your visit smooth and enjoyable. Your kind words inspire us to keep caring for our customers and their cars. We look forward to helping you out in the future!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Fuel, cam sensor issues
Brian was great! He was prompt and able to correct some complex issues others couldn't!
Jenn K. from Durango Car Care responded on 06/27/2025 09:40 AM

We truly appreciate your feedback on Brian's performance! It sounds like he tackled those complex issues like a pro. We know how frustrating car troubles can be, so having someone who can sort it all out really makes a difference. Thanks for sharing your experience!


DW
DONNA W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Time frame was perfect! Made the appointment, and the day of they got me in and out! Perfect service all around.
Thank you for a “Great” experience!
The new lights make a Brighter difference!!! lol.
Jenn K. from Durango Car Care responded on 06/26/2025 09:40 AM

We're glad to hear you had a great experience! It sounds like our new lights are really shining bright—who knew illumination could be this exciting? Thanks for stopping by and for sharing your thoughts. Your satisfaction lights up our day!


JS
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JOHN S.
Bayfield, CO
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Professional and timely repair.
Second time using them recently. They got the issue diagnosed and repaired professionally and timely. Bryan communicated with me during the process about the nature and cost of the repairs and that is important to me.
Jenn K. from Durango Car Care responded on 06/19/2025 09:40 AM

We’re happy to hear that your second visit was just as smooth as the first! It's great to know that our team was able to diagnose and repair the issue efficiently while keeping you informed along the way. Communication can make or break a repair experience, so we’re pleased that Bryan kept you in the loop. We appreciate your trust in us and look forward to continuing to provide top-notch service!

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