Overview

Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5rating 4.98
5.0

( 244 Reviews )

100% Would Recommend
Latest Review about 5 hours ago

Reviews


LO
Lavern O.
Wyncote, PA
Dodge Journey
Verified Customer
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01/23/2019
Customer Service
The crew was attentive and patient with my situation. I was able to ask questions amd get answers to make decisions. They took the time to explain things and were qui k to act and complete the work timely

JS
Jill S.
Glenside, PA
Toyota Highlander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/21/2018 Category: Service
Jill said Ed never tries to get her to do anything she does not absolutely need. If she can wait to do something, he lets her know. She trusts ED.
This review was collected via phone interview by Customer Research Inc.

AH
Alena H.
Oreland, PA
Subaru Forester
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/27/2017 Category: Service
Alena said the business got the work done quickly at the estimated quote price. The employees were very friendly. The dealership wanted her to wait to get the brakes done, but this business was able to see her in 3 days. She recommends them to anyone.
This review was collected via phone interview by Customer Research Inc.

DA
Dave A.
Huntingdon Valley, PA
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/01/2017 Category: Service
Dave said this business did a good quality job at a fair price. The employees were accommodating and reliable.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Wyncote, PA
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019
Quality personal service
Trustworthy, fair, nice folks.

CH
Christine H.
Philadelphia, PA
Toyota RAV4
Verified Customer
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11/16/2019
Excellent service!
E.RM. Co. Inc. is an exceptional auto service organization. They are honest, reliable, friendly and the best in the business. It’s a Family owned and operated business. You will not be disappointed with their service.

DH
Dennis H.
Glenside, PA
Nissan Maxima
Verified Customer
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11/14/2019
Honest , friendly, reliable, great work !
The staff at ERM takes on each challenge we throw at them I just always feel like I’m in good hands and completely trust their work and guidance. We would never go anywhere else.

MC
Mary C.
Elkins Park, PA
Ford Fusion
Verified Customer
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11/13/2019
E.R.M. The Best !
Have been going to E.R.M for close to 30 years and Ed has always taken great care of my cars, old , new, cars I brought from him. Ed always explains what the issues are with the car and what he has to do or did to fix them. I have many friends that have been going to E.R.M. as long as I have.

JB
John B.
Glenside, PA
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2019
Great service
Ed and his team at ERM are always friendly and professional. They explain any issues or repairs clearly, do what they say they’re going to do, and return phone calls promptly. We’ve been taking our cars to ERM for years and highly recommend them!

MP
Marie P.
Glenside, PA
Hyundai Elantra Touring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019 Category: Service
Marie said the business is nice and trustworthy.
This review was collected via phone interview by Customer Research Inc.

DM
Dianne M.
Jenkintown, PA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Dianne said that she loves this business. She stated she is a long time customer and she would not go anywhere else. She mentioned that the staff are reliable, trustworthy and she never has a problem getting an appointment.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Jenkintown, PA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019
Car Repair
As always, the service that is provided by Ed and his employees is of the highest quality and a very fair price. I’ve been coming to ERM for 33 years and will continue.

AI
Anthony I.
Norristown, PA
Toyota Camry
Verified Customer
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09/26/2019
Integrity
I can Always rely on Ed 💈 for always rely on Ed andc Andrew. And the rest of those guys to give me sound mechanical advice and when it comes to execution they handle that as well flawlessly

DT
Daniel T.
Cheltenham, PA
Toyota RAV4
Verified Customer
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09/26/2019
ED is CUTE
ED IS CUTE 😘

ME
Michael E.
Abington, PA
Hyundai Sonata
Verified Customer
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09/25/2019
These Guys Always Provide Quality
Tire pressure senso went bad and ERM was able to fit the repair into a busy schedule. Work was completed on time.

SM
Sharon M.
Philadelphia, PA
Chevrolet Cruze
Verified Customer
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09/22/2019
Great service
Expert mechanics . I am a single woman and I feel I can always depend on Ed and his team to take care of my car as though I was a friend as well as a customer . I totally trust all that they do and advice . There is never any pressure to get unnecessary repairs . With Ed and his team I have been able to drive cars that I have owned for 13 and 11 years .

JM
Jon M.
Cheltenham, PA
Subaru Impreza Sedan
Verified Customer
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09/17/2019
They know what to do and how to do it.
Up to date Technicians, only do what has to be done and do a great job. Friendly too.

NJ
Norman J.
Glenside, PA
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019
Expert repairs and service.
I trust the work done here.

RD
Robert D.
Elkins Park, PA
Verified Customer
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09/14/2019 Category: Service
Robert said he has dealt with boatloads of mechanics and these guys are good.. They are honest and competent mechanics. They have reasonable prices. They are great people to do business with.
This review was collected via phone interview by Customer Research Inc.

CH
Christine H.
Philadelphia, PA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019
Customer Service
The customer service at this business is absolutely excellent! It's easy to get appointments and I am never turned away if I drop in without an appointment. The service is excellent. My vehicle is repaired the first time. The prices are reasonable. The Staff is friendly. The waiting area is comfortable.

Displaying Review 1 - 20 of 244 in total