Eagle Automotive Repair Shop

Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

33 Reviews

94% Would Recommend
87% Business Response
Latest Review over 2 years ago

Reviews


MT
Megan T.
Turners Falls, MA
Toyota Camry Solara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2016
wonderful service as always
Eagle Automotive does a great job and always goes the extra mile
Ron K., Owner from Eagle Automotive Repair Shop responded on 03/31/2016

We love working with you too!!!!
Thank you


AM
Amber M.
Massachusetts
Chevrolet Cavalier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2016 Category: Service
Amber said she felt really comfortable there and they were very helpful. She added that she's from out of the area but they made her feel like she was at home and wanted to thank them for being reliable.
This review was collected via phone interview by Customer Research Inc.
Ron K., Owner from Eagle Automotive Repair Shop responded on 03/30/2016

It was our pleasure to work with YOU!


SR
Susan R.
Southbridge, MA
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/27/2016 Category: Service
Spoke with Quinn. He said he was satisfied.
This review was collected via phone interview by Customer Research Inc.
Ron K., Owner from Eagle Automotive Repair Shop responded on 03/30/2016

Thank you!


HB
Holden B.
Turners Falls, MA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2016 Category: Service
Holden said the business was helpful, friendly and worked with him.
This review was collected via phone interview by Customer Research Inc.
Ron K., Owner from Eagle Automotive Repair Shop responded on 03/30/2016

Thank you!!!!!


JK
Janice K.
Turners Falls, MA
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2016 Category: Service
Janice said the service the business provided was excellent, the staff was courteous and friendly. She will continue to take her vehicle in.
This review was collected via phone interview by Customer Research Inc.
Ron K., Owner from Eagle Automotive Repair Shop responded on 03/30/2016

Super! Thank you as it is our pleasure to work with YOU!


FM
Fahn M.
Turners Falls, MA
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2016 Category: Service
Fahn said the business is amazing. They are quick, honest and does great work. She will continue to take her vehicle to them.
This review was collected via phone interview by Customer Research Inc.
Ron K., Owner from Eagle Automotive Repair Shop responded on 03/21/2016

THANK YOU SO MUCH! IT IS GREAT TO HAVE WONDERFUL CUSTOMERS LIKE YOURSELF!!!!


JH
Jesse H.
Greenfield, MA
Chevrolet Lumina
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2016 Category: Service
Jesse said the business had fair prices.
This review was collected via phone interview by Customer Research Inc.

BB
Ben B.
Asheville, NC
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2016 Category: Service
Ben said this business employees are sweet and he had a great experience.
This review was collected via phone interview by Customer Research Inc.
Ron K., Owner from Eagle Automotive Repair Shop responded on 02/17/2016

Thank you Ben!
It was our pleasure to work with you as well!!


JS
Justin S.
Athol, MA
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2016 Category: Service
Spoke with Corey. He said the employees at this business kept him in the loop, had a fast turnaround time and provided him with good pricing.
This review was collected via phone interview by Customer Research Inc.
Ron K., Owner from Eagle Automotive Repair Shop responded on 02/17/2016

Thank you Justin, your words are valuable to the next customer and it helps us to know we are serving our customers as they have high expectations!


JL
Janie L.
Turners Falls, MA
Oldsmobile Intrigue
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/14/2016 Category: Service
Janie said she had to take the vehicle back and it ended up costing her more money. A water pump was put in but he did not install a thermostat because he told her he was trying to save her money. It did not turn out that way. She will not recommend them because they are rather expensive.
This review was collected via phone interview by Customer Research Inc.

JC
Jeff C.
Gill, MA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2016 Category: Service
Spoke with Maria. She said she loves the business. It is nice to have a place she can trust her vehicle to.
This review was collected via phone interview by Customer Research Inc.

MM
Maria M.
Greenfield, MA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2015 Category: Service
Maria said she takes her vehicle to the business anytime she needs it fixed.
This review was collected via phone interview by Customer Research Inc.
Ron K., Owner from Eagle Automotive Repair Shop responded on 12/29/2015

Thank you Maria,

We appreciate you and your business!
Happy New Year!


MT
Megan T.
Turners Falls, MA
Toyota Camry Solara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2015
great service quickly
as always my car was repaired quickly, the improvement was very noticeable drives like a new car now!
Ron K., Owner from Eagle Automotive Repair Shop responded on 12/19/2015

Hey Megan,
Thank you for the wonderful commenst! We love working with you!!
May 2016 be the best year ever!!


CB
Chris B.
Vernon Rockville, CT
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2015 Category: Service
Chris said this business is doing a great job and he is very happy with the service.
This review was collected via phone interview by Customer Research Inc.
Ron K., Owner from Eagle Automotive Repair Shop responded on 12/02/2015

Thank you Chris- it was our pleasure to work with YOU!


KK
Kimberly K.
West Rutland, VT
Ford Freestyle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2015 Category: Service
Kimberly said they were helpful and took good care of her.
This review was collected via phone interview by Customer Research Inc.
Ron K., Owner from Eagle Automotive Repair Shop responded on 12/02/2015

It is important to us that you are hapy with our service! Thank you for your valuable commment


JA
Jim A.
Northfield, MA
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2015 Category: Service
Jim said this business kept to their word, as promised.
This review was collected via phone interview by Customer Research Inc.
Ron K., Owner from Eagle Automotive Repair Shop responded on 12/01/2015

Thank you Jim as it is a pleasure to work with you and to have the oppurtunity to take care of your Vechicle!


GM
George M.
Montague, MA
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2015 Category: Service
George said he is very well pleased with his service. Cynthia and the staff are very helpful.
This review was collected via phone interview by Customer Research Inc.
Ron K., Owner from Eagle Automotive Repair Shop responded on 12/01/2015

Thank you George,
We are grateful to have such wonderful customers like yourself, it gives us extra value to what we are passionater about and that is keepg you safe in your car.


JH
Jesse H.
Greenfield, MA
Chevrolet Lumina
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/24/2015 Category: Service
Jesse said there were additional issues with her vehicle and this business owned up to their mistakes. They took a second look at the vehicle.
This review was collected via phone interview by Customer Research Inc.
Ron K., Owner from Eagle Automotive Repair Shop responded on 12/01/2015

Customer satisfication is important to us and we want to have the work right for you and keep you safe.
Thank you for your review!


JC
Jeff C.
Gill, MA
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2015 Category: Service
Spoke with Maria. She said the business was very informative and trustworthy.
This review was collected via phone interview by Customer Research Inc.
Ron K., Owner from Eagle Automotive Repair Shop responded on 11/16/2015

We appreciate your trust and business!
Thank you, Ron


MT
Megan T.
Turners Falls, MA
Toyota Camry Solara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2015
Great mechanic
Eagle automotive takes the time to explain exactly what was fixed. He has always treated me and my car wonderfully. Honest mechanics are hard to come by Eagles automotive has proven they deserve my trust
Ron K., Owner from Eagle Automotive Repair Shop responded on 11/12/2015

 We truly enjoy working with you too Megan!!!
Thank you!


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