Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

489 Reviews

100% Would Recommend
Latest Review 5 days ago

Reviews


AM
Ashley M.
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2018
Great!
Very reliable & honest. I like that they show you the bad parts so that you know what exactly they fixed.

CR
Clarence R.
Belchertown, MA
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Clarence said they have been going there for years and will continue to. They are very pleased.
This review was collected via phone interview by Customer Research Inc.

SH
Steve H.
Palmer, MA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Always honest and timely
I had issues with two different vehicles, one of which was a minor issue, but a dishonest mechanic could have taken advantage of. Tilton’s never disappoints and never takes advantage. If you’re looking for an affordable and honest service, Tilton’s is the right choice. I recommend them to everyone. Fast and friendly service.

GA
Gladys A.
Belchertown, MA
Oldsmobile Alero
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/03/2018 Category: Service
Gladys said she likes her service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Belchertown, MA
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Awesome Mechanic
Great, reliable work!

NS
Nathan S.
Belchertown, MA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
Excellent service
Got a new axle installed on my Honda Accord. Very fair price. Thank you.

CH
Carol H.
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
Outstanding service at a reasonable price.
This is the best auto repair experience I have ever had. They are professional, conscientious and a real pleasure to do business with. They provide quality service at a reasonable price. I have been going to Tilton for my auto repair needs for several years now and can say that I am ALWAYS pleased with the quality of their work.

BS
Brenden S.
Massachusetts
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Brenden said he receives consistent service from this business. His issues are resolved quickly and efficiently.
This review was collected via phone interview by Customer Research Inc.

PK
Pat K.
Massachusetts
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Pat said the service was good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Friendly staff
The staff was very friendly and helpful.

RO
Rick O.
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Thank you
Very happy

Verified Customer
Belchertown, MA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Good work and quick responsiveness
Excellent work and for me in and done quickly.

GG
Gloria G.
Massachusetts
Subaru Outback (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Gloria said the business is honest and does everything they are asked. They make the appointment and follow though with it. She has no complaints about this staff. She stated she wants to thank them for the work they do, and she will continue to do business with them.
This review was collected via phone interview by Customer Research Inc.

TP
Tony P.
Belchertown, MA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
Excellent Service
As always, Tilton Automotive provided thorough and excellent service, diagnosising the problem and taking care of it right away. Always treats people thoughtfully.

KG
Kelly G.
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Oil changes
The knowledgeable staff

LM
Leo M.
Granby, MA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018
honest and great customer service
I will never go anywhere else. The work is done well and as you should expect customer service is old school. Always a good trip with fine results at Tilton Automotive Belchertown.

ZP
Zack P.
Massachusetts
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Spoke with Ken. He said he has used the business for over 30 years.
This review was collected via phone interview by Customer Research Inc.

ZP
Zack P.
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018
30 plus years
I have been going to Tilton’s for service for over 30 years. Always professional and reasonably priced. There have even been a few times when there was no charge because the fix was simple. How is that for honesty? When was the last time you went to pickup your car and it was free. Outstanding.

WF
Warren F.
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018
Excellent Service
Tilton Automotive does excellent service on all of our vehicles. We have been going to Fred for years. His prices are very reasonable and the service is excellent. Employees are very friendly and knowledgeable.

SD
Steve D.
Massachusetts
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Steve said that the place had a great price, did everything he needed and were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

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