Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

448 Reviews

100% Would Recommend
Latest Review 7 days ago

Reviews


OY
Ofir Y.
Massachusetts
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Ofir said he was very impressed with this facility. They took him in on the same day without an appointment. He stated this business went above and beyond with excellent customer service. The business owner Fred and his mechanic Mike did an exceptional job and were very informative. They looked out for his best interests and fixed his air conditioning issue.
This review was collected via phone interview by Customer Research Inc.

PL
Patricia L.
Massachusetts
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Patricia said she was confident with her service. The employees provided very good service. She trusted the work they provided. She was pleased with her service.
This review was collected via phone interview by Customer Research Inc.

PH
Paul H.
Volkswagen Beetle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018
Super Service
Fred,mike and Kevin are very accommodating to your needs.

CG
Charles G.
Shutesbury, MA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018
Reliable and responsible
Fred, Kevin and Mike are a great team and take care of our cars with patience, care and expertise.

RB
Robert B.
Belchertown, MA
Chrysler Town & Country LWB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Robert said his experience was really good and this business is great. Fred is the greatest person he's ever met and does the best work.
This review was collected via phone interview by Customer Research Inc.

KB
Kristen B.
Massachusetts
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Kristen said they did their job and they did it very quickly at this business.
This review was collected via phone interview by Customer Research Inc.

WC
Walter C.
Massachusetts
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Spoke with Lorain. She said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

BC
Bill C.
Massachusetts
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Bill said the experience was just fine. They did what they were supposed to.
This review was collected via phone interview by Customer Research Inc.

GC
Gary C.
Belchertown, MA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018
Excelent work at an excelent price.
Fred and his crew are top notch in their field.
You get great service at a great price.
When I'm asked where to get a vehicle serviced or repaired, I only recommend Tilton Automotive.

MS
Mike S.
Massachusetts
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Mike said the staff get the job done on time and at a reasonable price. He said his only complaint is that they don't have someone to drive him home if there is going to be a long wait, as this was something he experienced at a previous visit at the business.
This review was collected via phone interview by Customer Research Inc.

SP
Sherin P.
Belchertown, MA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Sherin said the business is very good, excellent , kind and helpful.
This review was collected via phone interview by Customer Research Inc.

MM
Mike M.
Massachusetts
Ram Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Mike said he received a quick response. The job was done quickly and the price was fair.
This review was collected via phone interview by Customer Research Inc.

DS
Debbie S.
Massachusetts
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Debbie said she was pleased with her service at this business. They squeezed her vehicle in within a day and got it all taken care of. It was inexpensive.
This review was collected via phone interview by Customer Research Inc.

JB
Julian B.
Massachusetts
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Julian said the staff provided really timely service, and they are nice folks.
This review was collected via phone interview by Customer Research Inc.

PL
Patricia L.
Massachusetts
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Patricia said that she is very pleased with Fred's service, the vehicle runs great and the staff is very polite and thorough. The service is great, accommodating and polite. They give her peace of mind.
This review was collected via phone interview by Customer Research Inc.

PH
Paul H.
Volkswagen Beetle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018
Super Service
Fred and his crew are outstanding when it comes to service to the client.
Brought my classic VW to them and they put it into the garage overnight.
Very reasonable pricing as well.
Paul Hodgkins
Chicopee

DG
Darren G.
Belchertown, MA
Subaru Outback (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018
Radiator
My radiator needed replacement and these guys did a great job . They had my car back to me the next day . They are the only place that can fix an emissions problem with your vehicle in the pioneer valley. I’d give them 6 stars but they only had 5 to give . Their prices are very reasonable and when you get a # it doesn’t change. The staff is very pleasant and they listen to their customers.

JS
Joe S.
Belchertown, MA
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Joe said that the staff at the facility were very friendly, professional and did a great job.
This review was collected via phone interview by Customer Research Inc.

KV
Kyle V.
Massachusetts
Honda Insight
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Kyle said the price was good. The staff did the work efficiently and honestly.
This review was collected via phone interview by Customer Research Inc.

MB
Melissa B.
Massachusetts
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Melissa said she appreciates the staff's honesty and the great service they provide every time she goes to this business.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 449 in total