Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

5516 Reviews

ReScore Reviews™ (64)

ReScore
Overall Rating 4.8437514/5Overall Rating 4.8437514/5Overall Rating 4.8437514/5Overall Rating 4.8437514/5rating 4.8437514
Original
Overall Rating 2.14063/5Overall Rating 2.14063/5rating 2.14063rating 2.14063rating 2.14063
98% Would Recommend
100% Business Response
Latest Review about 9 hours ago

Reviews


DE
Diane E.
Phoenix, AZ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Love this place
Norman Rosen is the best! My car had an oil change and was washed and I was on my way in less than 30 minutes..

JP
Jennifer P.
Scottsdale, AZ
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
They were quick and efficient
My service experience was excellent

Verified Customer
Scottsdale, AZ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Service Norm Rosen
Prompt and courteous service.

Verified Customer
Phoenix, AZ
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Excellent communication
Norm was great and we appreciate the discussion of what to expect at the next service interval.

RG
Richard G.
Scottsdale, AZ
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Great Service
Great service done with courtesy in a timely manner .

Verified Customer
Battle Lake, MN
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Excellent Service
I find Earnhardt Hyundai North Scottsdale extremely accommodating every time I call them. So easy to do business with them.
MICHAEL S. from Earnhardt Hyundai North Scottsdale responded on 04/17/2019

Thank you for the excellent review and recommendation.

We are happy to be your Genesis dealer and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager


Verified Customer
Scottsdale, AZ
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Hyundai computer update for Santa Fe 2016
Only took an hour.
MICHAEL S. from Earnhardt Hyundai North Scottsdale responded on 04/17/2019

Thank you for the great review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager


JR
Jesus R.
Phoenix, AZ
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Great
Awesome
MICHAEL S. from Earnhardt Hyundai North Scottsdale responded on 04/17/2019

Thank you for the awesome review.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager


Verified Customer
Phoenix, AZ
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Service advisor was great. Work done quickly.
Always a great experience with your service department. Ben and Mike are very personable and professional, and listen carefully to make sure they are not missing anything that needs to be done on the car. Mike also recommended a great Thai restaurant nearby that was very good.
MICHAEL S. from Earnhardt Hyundai North Scottsdale responded on 04/17/2019

Thank you for the great review and recommendation for Ben Girard and Mike (I know great Thai food) Saccheri your advisors.

We are happy to be your dealer and we look forward to seeing you again next visit. 

Michael Southern
Service Manager


AA
Anita A.
Phoenix, AZ
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Excellent Service
Prompt courteous service
MICHAEL S. from Earnhardt Hyundai North Scottsdale responded on 04/17/2019

Thank you for the excellent review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager


KO
Kimberly O.
Scottsdale, AZ
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
On The Road Again
Just want to thank the Service Team for consistent excellent care! No more shaking with a balance and weight fix. Feels like when she was brand new!

Thank you,

Kimberly
MICHAEL S. from Earnhardt Hyundai North Scottsdale responded on 04/17/2019

Sometimes you just can't wait get on the road again...

We're glad we were able to help.  Thank you for choosing us, we are extreemely happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager


FL
Frank L.
Scottsdale, AZ
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Hyundai North Scottsdale Is The Bomb !
Mike Saccheri took great care of me on my recent visit !

A schedule oil change and inspection was accomplished quickly while I waited.

In what seemed like no time at all, Mike handed me my keys and off I went.
MICHAEL S. from Earnhardt Hyundai North Scottsdale responded on 04/17/2019

Thank you for the amazing review and recommendation for Mike Saccheri your advisor.

We have very happy to be your dealer for so long now and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager


SP
Sharon P.
Spokane, WA
2017 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Best customer service and kindness of any dealership
I haven’t met anyone at this dealership that isn’t extremely courteous. They perform the service in a timely and efficient manner. Other car dealerships could learn from them!!!!
MICHAEL S. from Earnhardt Hyundai North Scottsdale responded on 04/17/2019

Thank you for the awesome review and recommendation for Richard Ellis your advisor.

We are very happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager


JR
John R.
Scottsdale, AZ
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
efficient and friendly service
Fast and efficient service. Nice coffee and snacks provided.
MICHAEL S. from Earnhardt Hyundai North Scottsdale responded on 04/17/2019

Thank you for the great review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager


Verified Customer
Scottsdale, AZ
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2019 Category: Service
M L
Just in for recall. First impression-good
MICHAEL S. from Earnhardt Hyundai North Scottsdale responded on 04/17/2019

Thank you for the positive review ML.

We're glad we made a good first impression and we'll look forward to repeating on your next visit as well.

Michael Southern
Service Manager


BM
Barbara M.
Surprise, AZ
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Service department
Ben was very efficient as always!
I have never had a problem with any of my service visits with Ben Girard
MICHAEL S. from Earnhardt Hyundai North Scottsdale responded on 04/17/2019

Thank you for the wonderful review and recommendation for Ben Girard your advisor.

We are so happy to be your dealer and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager


BL
Bonnie L.
Scottsdale, AZ
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Nice people and great service
Friendly competent service
MICHAEL S. from Earnhardt Hyundai North Scottsdale responded on 04/17/2019

Thank you for the great review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager


AS
Arthur S.
Scottsdale, AZ
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Happy
All went well as usual.
MICHAEL S. from Earnhardt Hyundai North Scottsdale responded on 04/17/2019

Thank you for the great review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager


OL
Odell L.
Scottsdale, AZ
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Norm Rosen Service Advisor
Norm did a good job of respecting my time and getting me in and out on a timely basis
MICHAEL S. from Earnhardt Hyundai North Scottsdale responded on 04/15/2019

Thank you for the great review and recommendation for Norm Rosen your advisor.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager


Verified Customer
Gilbert, AZ
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/14/2019 Category: Service
I just Purchased vehicle about 9 months
I like the Look of the waiting area and water and snack provided
MICHAEL S. from Earnhardt Hyundai North Scottsdale responded on 04/15/2019

Thank you for the positive review.

We are happy to be your dealer for sales and service and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager