Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

280 Reviews

99% Would Recommend
Latest Review 13 days ago

Reviews


ND
Nam D.
Kent, WA
Honda Civic Si
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Nam said the experience was smooth and the staff were straight forward.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Black Diamond, WA
INFINITI I35
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018
Great job
These guys are the best! I highly recommend their repair service

WK
Wendlassida K.
Kent, WA
Oldsmobile Aurora
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/28/2018 Category: Service
Wendlassida said the overall service was very good.
This review was collected via phone interview by Customer Research Inc.

KA
Kate A.
Kent, WA
Jeep Compass
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Kate said that the business did a good job and everything went well.
This review was collected via phone interview by Customer Research Inc.

KH
Kemi H.
Kent, WA
GMC Envoy
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Kemi said the staff were really good guys. They worked with her and they took care of making sure they did things right the first time. She was glad she went to the business.
This review was collected via phone interview by Customer Research Inc.

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Alicia S.
Kent, WA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Alicia said the staff at this business was very knowledgeable and very friendly.
This review was collected via phone interview by Customer Research Inc.

JP
Jes P.
Auburn, WA
Toyota 4Runner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
Great service
Great service

TB
Trevor B.
Kent, WA
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018 Category: Service
Spoke with Jenny. She said this business has always been reliable. The staff were very friendly, helpful, and they stood behind their work.
This review was collected via phone interview by Customer Research Inc.

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CATHY V.
Kent, WA
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018
friendly, honest, customer driven!
This is my second trip by tow truck to East Hill Auto. The customer service is wonderful, friendly and honest. I have an older car which they got back on the road in a timely fashion. The workmanship is great, the value was fair.The owner is very personable! They made what started out as a bad experience, alot less stressful! Not many of these establishments left these days. I would recommend them to anyone needing car service!

KG
KIERSTEN G.
Kent, WA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018
Friendly, helpful, honest
I had a great experience at East Hill Auto Service. They got me in right away, other places couldn't see me for days. They were very friendly, Rommel even offered to share his lunch with me. They took the time to really listen and find out what was wrong with my car, and maintained good communication with me about my options. Their prices are very good too. I really appreciate their friendly, helpful, and honest service. I will definitely go back to them in the future.

KE
Katie E.
Kent, WA
Oldsmobile Intrigue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Katie said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

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SCOTT S.
Kent, WA
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018
Excellent customer service, every visit!
The service provided by East Hill Auto is always excellent. Prices are competitive and everyone there is professional, experienced and very friendly!

DO
David O.
Kent, WA
Toyota Avalon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018 Category: Service
David said Romell is top notch. He's honest and he charges a fair price. He makes sure the vehicle is fixed right.
This review was collected via phone interview by Customer Research Inc.

AF
Anna F.
Renton, WA
Jeep Liberty
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018 Category: Service
Anna said she was happy with the service.
This review was collected via phone interview by Customer Research Inc.

VA
Vagif A.
Kent, WA
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2018 Category: Service
Vagif said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

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Rosalie G.
Auburn, WA
Mercury Grand Marquis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2018 Category: Service
Spoke with Kristy. She said the staff did an awesome job.
This review was collected via phone interview by Customer Research Inc.

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ROSE M.
Kent, WA
Subaru Impreza Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2018
Great work great customer service and fair prices
I appreciate the quick and thorough service. Thank you.

TP
TATIANA P.
Maple Valley, WA
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2018
Great Auto Service Shop.
Great Auto Service Shop. Oil change was done pretty fast. Very professional team.

NA
NORMAN A.
Kent, WA
Toyota 4Runner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2018
I Trust This Shop
Every time I come here I’m never afraid that I’m being ripped off or overcharged. I trust this shop and they’ve $aved me.

GC
GLEN C.
Kent, WA
Lexus CT 200h
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2018
Great as always
Rommel and crew always take great care of our vehicles.