Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

315 Reviews

99% Would Recommend
Latest Review about 8 hours ago

Reviews


BR
BEN R.
Kent, WA
Ford Explorer
Verified Customer
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11/21/2018
Great Honest Local Shop!
Very friendly and Honest! I will be back and recommend them for mechanical needs. It's hard to find a good local owned business and I have found one here! Thanks

MH
MARILYN H.
Kent, WA
Ford Fusion
Verified Customer
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11/15/2018
Great service, honesty and reasonable
I can always count on quick service, often same day. They are honest and willing to give me estimates and explanations of what needs to be done and have never tried to push un-need work or parts. Always friendly.

KB
KEITH B.
Kent, WA
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Best Shop Ever
I've been taking my car to East Hill Auto for years. It's nice to have mechanics and an owner that are all about doing the right thing and giving their customers a good deal. I wouldn't take my car anywhere else.

KH
Kim H.
Kent, WA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Kim said the employees performed all the tasks needed and performed them quickly.
This review was collected via phone interview by Customer Research Inc.

ET
Ed T.
Kent, WA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018
Saving money and good service
I’m So glad and Happy to bring my Toyota Camry to East Hill Auto Service to fix my Radiator. fast service and save you money. Thank you Rommel 👍🏼

KL
Kimberly L.
Kent, WA
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Kimberly said the business was very communicative and helpful.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Kent, WA
GMC Sierra 3500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2018
The emails! Make it stop....
The service was ok. The gent. at the counter was ok. Everything was ok, what wasn’t ok was receiving an email everyday afterward.

SS
SCOTT S.
Kent, WA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018
Great service!
Every time I visit East Hill Auto, I am treated to excellent service - by every employee. I recommend this business whenever I have an opportunity!!

CL
Cedric L.
Kent, WA
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Cedric said he would recommend this business for service, due to the customer service.
This review was collected via phone interview by Customer Research Inc.

IP
Inja P.
Kent, WA
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Inja said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

CC
Cindy C.
Renton, WA
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Cindy said the business has excellent service.
This review was collected via phone interview by Customer Research Inc.

JM
Jeff M.
Maple Valley, WA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Jeff said the business has good service.
This review was collected via phone interview by Customer Research Inc.

MR
Mohamed R.
Kent, WA
Honda Civic
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/24/2018 Category: Service
Mohamed said the staff at the business told him they would know something in an hour, but did not contact him until 4 hours later. Also, the price for the work was high.
This review was collected via phone interview by Customer Research Inc.

HS
Heidi S.
Washington
Dodge Durango
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/31/2018 Category: Service
Spoke with Art. He said the business's service is good and they are a nice facility.
This review was collected via phone interview by Customer Research Inc.

TB
Trevor B.
Kent, WA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Trevor said the staff at this business did a good job and they were friendly.
This review was collected via phone interview by Customer Research Inc.

JH
JEFFERY and DORIS H.
Auburn, WA
Lincoln MKZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018
Great service..................friendly people.
Love this shop. Integrity and great service. Very rare to find this combination. Customer for life!

DR
Darlene R.
Washington
Chevrolet Sonic
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/14/2018 Category: Service
Darlene said her vehicle was there longer than expected and when she got it back she found a ding.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Kent, WA
Acura MDX
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/13/2018
Oil Change
Nice manager, reasonable prices, parking lot is busy. I’ve been here several times and would have given 4 stars except, this last oil change service my hood was left open. Yikes! Otherwise no complaints.

LG
Lindsie G.
Kent, WA
Nissan Sentra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2018 Category: Service
Lindsie said she was not told there would be a transaction fee for using a credit card. The staff did a good job really quickly.
This review was collected via phone interview by Customer Research Inc.

VR
Vip R.
Kent, WA
Mercedes-Benz S550
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Spoke with Jena. She said the guys at this business give excellent service.
This review was collected via phone interview by Customer Research Inc.