Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

292 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


Verified Customer
Kent, WA
Nissan Titan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018
Engine service light
Quickly diagnosed engine service light due to a bank 2 oxygen sensor. Quickly replaced defective sensor and was on my way less than an hour!

TP
Travis P.
Kent, WA
Mitsubishi Eclipse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Travis said the employees pointed out what was wrong with his vehicle in 5 minutes and didn't charge him for a diagnosis.
This review was collected via phone interview by Customer Research Inc.

KH
Kim H.
Kent, WA
Honda Odyssey
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2018 Category: Service
Kim said this business missed changing the headlight, but other than that, everything was fine.
This review was collected via phone interview by Customer Research Inc.

RC
Roy C.
Kent, WA
Scion xB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Roy said he is nothing but satisfied with the good and quick service. The employees are very personable and interesting to talk too. He's very happy.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Kent, WA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018
Outstanding customer service
Walked up to the business and Rommel meet me outside before i could get inside. Jumped right under my wife's Jeep and found the issue. Scheduled an appointment and fixed the transmission problem under cost. This place is great. No more going to the dealer for anything but recalls for both our vehicles.

MD
Mike D.
Bonney Lake, WA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Spoke with Mike's wife. She said this business treats their customers well and the staff do a good job.
This review was collected via phone interview by Customer Research Inc.

WM
Will M.
Renton, WA
Chrysler 300
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/27/2018 Category: Service
Will said this business had good customer service and good follow through. The communication was good around what was going on with his vehicle and the next steps of the repair.
This review was collected via phone interview by Customer Research Inc.

DT
David T.
Kent, WA
Ford Expedition EL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
David said this business followed through with their commitments. They were open and communicative.
This review was collected via phone interview by Customer Research Inc.

TC
Thomas C.
Kent, WA
Subaru Legacy Sedan (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Thomas said the business employees were friendly and nice, They charged a reasonable price for the service,
This review was collected via phone interview by Customer Research Inc.

AH
Andrew H.
Kent, WA
Kia Sedona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Andrew said the work was good and he was treated well.
This review was collected via phone interview by Customer Research Inc.

MP
Mary P.
Kent, WA
Saturn Aura
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Service
Mary said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

AH
Alexandra H.
Kent, WA
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Alexandra said the staff are helpful.
This review was collected via phone interview by Customer Research Inc.

ND
Nam D.
Kent, WA
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Nam said the experience was smooth and the staff were straight forward.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Black Diamond, WA
INFINITI I35
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018
Great job
These guys are the best! I highly recommend their repair service

WK
Wendlassida K.
Kent, WA
Oldsmobile Aurora
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/28/2018 Category: Service
Wendlassida said the overall service was very good.
This review was collected via phone interview by Customer Research Inc.

KA
Kate A.
Kent, WA
Jeep Compass
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Kate said that the business did a good job and everything went well.
This review was collected via phone interview by Customer Research Inc.

KH
Kemi H.
Kent, WA
GMC Envoy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Kemi said the staff were really good guys. They worked with her and they took care of making sure they did things right the first time. She was glad she went to the business.
This review was collected via phone interview by Customer Research Inc.

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Alicia S.
Kent, WA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Alicia said the staff at this business was very knowledgeable and very friendly.
This review was collected via phone interview by Customer Research Inc.

JP
Jes P.
Auburn, WA
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
Great service
Great service

TB
Trevor B.
Kent, WA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018 Category: Service
Spoke with Jenny. She said this business has always been reliable. The staff were very friendly, helpful, and they stood behind their work.
This review was collected via phone interview by Customer Research Inc.