Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

326 Reviews

99% Would Recommend
Latest Review about 9 hours ago

Reviews


JC
JOSH C.
Seattle, WA
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019
Great auto mechanics!
It’s hard to find a genuine mechanic you can trust, but Romel is great. Honest, good service from an honest, good businessman.

BG
BONNIE G.
Lexus RX 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
Great service. Always
Fabulous service. Never disappointed.

DJ
Dianne J.
Kent, WA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Dianne said the service was complete within a reasonable amount of time for the price quoted.
This review was collected via phone interview by Customer Research Inc.

CH
Cali H.
Tacoma, WA
Volvo V70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Cali said they did what they needed to do.
This review was collected via phone interview by Customer Research Inc.

LP
Leon P.
Kent, WA
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Leon said the service was good.
This review was collected via phone interview by Customer Research Inc.

BB
BRIAN B.
Kent, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2018
Tires replaced economically
Blew a tire and thus needed all four replaced. Good price and service. Only down was I couldn't sell to tire recycler. They were overstocked with my size

BG
BONNIE G.
Lexus RX 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
Great service
Great service.

NI
NYDJAH I.
Kent, WA
MINI Cooper Hardtop
Verified Customer
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12/11/2018
Great Service - Quick and Affordable
Thank you so much for helping with my mini! Your shop does great work, and I will definitely be back in the future!

JR
JANE R.
Kent, WA
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Excellent Service
East Hill Auto gave me courteous and efficient service. I highly recommend them!

DH
DAVE H.
Kent, WA
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Professional, trustworthy
Rommel & his staff know the automotive repair, maintenance, profession & I can always trust their advice.

Verified Customer
Kent, WA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2018
Honest, friendly service
I always get honest feedback on what needs to be done now and what can wait. Their prices are fair and they stand behind their work. The only mechanic I turn to.

BR
BEN R.
Kent, WA
Ford Explorer
Verified Customer
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11/21/2018
Great Honest Local Shop!
Very friendly and Honest! I will be back and recommend them for mechanical needs. It's hard to find a good local owned business and I have found one here! Thanks

MH
MARILYN H.
Kent, WA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Great service, honesty and reasonable
I can always count on quick service, often same day. They are honest and willing to give me estimates and explanations of what needs to be done and have never tried to push un-need work or parts. Always friendly.

KB
KEITH B.
Kent, WA
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Best Shop Ever
I've been taking my car to East Hill Auto for years. It's nice to have mechanics and an owner that are all about doing the right thing and giving their customers a good deal. I wouldn't take my car anywhere else.

KH
Kim H.
Kent, WA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Kim said the employees performed all the tasks needed and performed them quickly.
This review was collected via phone interview by Customer Research Inc.

ET
Ed T.
Kent, WA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018
Saving money and good service
I’m So glad and Happy to bring my Toyota Camry to East Hill Auto Service to fix my Radiator. fast service and save you money. Thank you Rommel 👍🏼

KL
Kimberly L.
Kent, WA
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Kimberly said the business was very communicative and helpful.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Kent, WA
GMC Sierra 3500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2018
The emails! Make it stop....
The service was ok. The gent. at the counter was ok. Everything was ok, what wasn’t ok was receiving an email everyday afterward.

SS
SCOTT S.
Kent, WA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018
Great service!
Every time I visit East Hill Auto, I am treated to excellent service - by every employee. I recommend this business whenever I have an opportunity!!

CL
Cedric L.
Kent, WA
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Cedric said he would recommend this business for service, due to the customer service.
This review was collected via phone interview by Customer Research Inc.