Eddie Tourelle's Northpark Hyundai


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

634 Reviews

ReScore Reviews™ (6)

ReScore
Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5rating 4.3333333
Original
Overall Rating 1.83333/5rating 1.83333rating 1.83333rating 1.83333rating 1.83333
97% Would Recommend
100% Business Response
Latest Review about 7 hours ago
Richard G. on 10/21/2017
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"Service"
They are always very courteous and very attentive.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/21/2017 06:01 AM
RONALD O., Service Manager at Eddie Tourelle's Northpark Hyundai responded on 10/21/2017

Thank you for the kind words and the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com

Kim B. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and Friendly Service"
Car service was very quick and even took me 15 minutes early. The crew were also very friendly and were happy to help.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/20/2017 06:56 PM
RONALD O., Service Manager at Eddie Tourelle's Northpark Hyundai responded on 10/21/2017

Thank you so much for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com

Carolyn A. on 10/20/2017
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"Excellent, Speedy Service"
Excellent, speedy service!
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/20/2017 01:11 PM
RONALD O., Service Manager at Eddie Tourelle's Northpark Hyundai responded on 10/21/2017

I really appreciate the great review. If you need anything please let us know 

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com

Verified Customer on 10/19/2017
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"Recall"
Excellent. Fast.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/19/2017 10:20 AM
RONALD O., Service Manager at Eddie Tourelle's Northpark Hyundai responded on 10/19/2017

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com

Franklin R. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"You really go all out for your customers."
Ever since I decided to buy my Hyundai, I haven't regretted that decision for one minute. Quality cars and GREAT service all in one place, Northpark Hyundai.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 12:14 PM
RONALD O., Service Manager at Eddie Tourelle's Northpark Hyundai responded on 10/18/2017

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com

Paul G. on 10/17/2017
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"Outstanding Service Manager, outstanding service, excellent quality of work."
Ronald Oubre is the reason we make our drive from Mississippi to get our 2013 Tucson serviced at Eddie Tourelle's Northpark Hyundai. He is courteous, knowledgeable, explains clearly, answers my questions in a clear, concise, friendly manner. I trust Ronald's suggestion and advice and the service, professionalism and caring attitude at Eddie Tourelle's Northpark Hyundai has been apparent from the day that we bought our 2013 Tucson.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 07:33 PM
RONALD O., Service Manager at Eddie Tourelle's Northpark Hyundai responded on 10/18/2017

Thank you for the kind words. If you need anything please let me know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com

Ben E. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Service Always"
I have take my car to Eddie's hyundai in covington for the past 7yrs now. I always get the best. Shot out to Matt and Ronald. Yall are the best
Vehicle: 2011 Hyundai Genesis Co
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 04:00 PM
RONALD O., Service Manager at Eddie Tourelle's Northpark Hyundai responded on 10/18/2017

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com

Lori M. on 10/17/2017
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"Fast service and very friendly. "
I have been bringing my Tuscan in for service for a year now and I could not ask for better service. Very prompt cost efficient and friendly.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 01:56 PM
RONALD O., Service Manager at Eddie Tourelle's Northpark Hyundai responded on 10/18/2017

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com

Robert S. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service done promptly and as requested."
Service done promptly and as requested.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/17/2017 09:52 AM
RONALD O., Service Manager at Eddie Tourelle's Northpark Hyundai responded on 10/18/2017

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com

Terry D. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good workers"
Great staff
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/16/2017 05:06 PM
RONALD O., Service Manager at Eddie Tourelle's Northpark Hyundai responded on 10/17/2017

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com

Bliss C. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly & convenient "
Great customer service
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/13/2017 05:19 PM
RONALD O., Service Manager at Eddie Tourelle's Northpark Hyundai responded on 10/16/2017

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com

Verified Customer on 10/13/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GREAT SERVICE"
SERVICE DEPARTMENT GUYS ARE WONDERFUL!
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/13/2017 03:33 PM
RONALD O., Service Manager at Eddie Tourelle's Northpark Hyundai responded on 10/16/2017

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com

Verified Customer on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenient and efficient."
Timely gets the job done.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/13/2017 11:12 AM
RONALD O., Service Manager at Eddie Tourelle's Northpark Hyundai responded on 10/13/2017

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com

Christopher R. on 10/12/2017
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"New mirror"
Had some issues at first however the service manager stepped in and provided excellent service taking care of all my concerns and going above and beyond to make me happy. Additionally the car was ready 2-3 days before the time estimate.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/12/2017 12:23 PM
RONALD O., Service Manager at Eddie Tourelle's Northpark Hyundai responded on 10/12/2017

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com

Lisa E. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall service"
I had a great experience with Northpark Hyundai.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/12/2017 09:14 AM
RONALD O., Service Manager at Eddie Tourelle's Northpark Hyundai responded on 10/12/2017

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com

Verified Customer on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
wonderful place to have your car serviced
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/09/2017 01:49 PM
RONALD O., Service Manager at Eddie Tourelle's Northpark Hyundai responded on 10/09/2017

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com

James D. on 10/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"This place is great"
I love this place the people our great.
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/08/2017 07:29 PM
RONALD O., Service Manager at Eddie Tourelle's Northpark Hyundai responded on 10/09/2017

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com

VERNON S. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Sep 30, 2017 Santa Fe"
I had oil change/service completed. The service team is outstanding, there was a recall on Santa Fe which also completed. Ronald, Jared (I hope I spelled his name right) & Matt are great at getting the job done, always looking out for me. Thanks for all you do. Vernon
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/30/2017
Service Type: Repair
Review Created: 10/03/2017 06:57 PM
RONALD O., Service Manager at Eddie Tourelle's Northpark Hyundai responded on 10/04/2017

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com

Jacqueline B. on 10/03/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"Don't trust them at all"
None of my issues were resolved.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/30/2017
Service Type: Repair
Review Created: 10/03/2017 02:00 PM
RONALD O., Service Manager at Eddie Tourelle's Northpark Hyundai responded on 10/03/2017

Hi Mrs. Brown, Sorry to see you were unhappy with your service experience. I ould love to hear a little feedback. You can reach me through this email or directly at 985-801-1637. 

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com

Verified Customer on 10/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service waiting area"
Smaller than a service bay in the garage,
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/27/2017
Service Type: Repair
Review Created: 10/02/2017 08:25 AM
RONALD O., Service Manager at Eddie Tourelle's Northpark Hyundai responded on 10/02/2017

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com

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