Eddie Tourelle's Northpark Hyundai


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

667 Reviews

ReScore Reviews™ (6)

ReScore
Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5rating 4.3333333
Original
Overall Rating 1.83333/5rating 1.83333rating 1.83333rating 1.83333rating 1.83333
97% Would Recommend
100% Business Response
Latest Review 1 day ago
Robert B. on 11/16/2017
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"BEST I'VE EVER HAD!!"
In the roughly 60 years that I've been driving and having automobiles serviced all over the country, Eddie Tourelle's Northpark Hyundai is the VERY BEST dealership I've ever done business with. After 3 new car purchases and countless regular service visits, I have not one complaint! The Automobiles have been great, the buying experience has been great, the "after sale" experience has (and is) always great! Easy, Friendly, Professional, reasonably priced ... always a good experience. Special Mention for their friendly professionalism is Ronald - Service Manager, and Matt - Parts Manager. They ALWAYS provide over and above customer care! Thank you to you all.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 02:32 PM
RONALD O., Service Manager at Eddie Tourelle's Northpark Hyundai responded on 11/16/2017

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com

William P. on 11/16/2017
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"What makes this dealership so great?? The people that work there!"
I am never disappointed when I come in to service my car. My review is it's the best dealership around!
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/16/2017 12:14 PM
RONALD O., Service Manager at Eddie Tourelle's Northpark Hyundai responded on 11/16/2017

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com

Kevin S. on 11/16/2017
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"EXCELLENT SERVICE"
Best service ever. Excellent staff with informative inspection. Highly recommend to anyone seeking awesome service experience.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/16/2017 08:53 AM
RONALD O., Service Manager at Eddie Tourelle's Northpark Hyundai responded on 11/16/2017

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com

Hill T. on 11/15/2017
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"The guys at the service desk is awesome! They always take care of me Professionally!"
I will be back as needed.
Vehicle: 2012 Hyundai Equus
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/15/2017 12:10 PM
RONALD O., Service Manager at Eddie Tourelle's Northpark Hyundai responded on 11/16/2017

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com

Stuart B. on 11/15/2017
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"Service Department"
Close by, Friendly, Competent
Vehicle: 2016 Hyundai Azera
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/15/2017 09:08 AM
RONALD O., Service Manager at Eddie Tourelle's Northpark Hyundai responded on 11/16/2017

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com

Clarence K. on 11/14/2017
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"Ready to help"
Stopped at this dealership while traveling and needed service. People very accomendating even though I arrived before normal business hours.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 01:58 PM
RONALD O., Service Manager at Eddie Tourelle's Northpark Hyundai responded on 11/16/2017

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com

Lisa S. on 11/14/2017
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"Quick and courteous!"
Greeted me as soon as I walked in and the service was quick and the people were friendly and very informative.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/14/2017 06:59 AM
RONALD O., Service Manager at Eddie Tourelle's Northpark Hyundai responded on 11/14/2017

Thank you so much for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com

Janice F. on 11/13/2017
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"Ronald Oubre"
I bought my car from another dealership but I will always go back to Northpark for service because of Ronald Oubre.
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/13/2017 10:47 AM
RONALD O., Service Manager at Eddie Tourelle's Northpark Hyundai responded on 11/14/2017

Thank you so much for the kind words. If you need anything please let me know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com

Lorraine L. on 11/12/2017
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"fast"
Was done faster than expected. The car wash is a real bonus.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/01/2017
Service Type: Maintenance
Review Created: 11/12/2017 09:29 AM
RONALD O., Service Manager at Eddie Tourelle's Northpark Hyundai responded on 11/13/2017

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com

Tracy N. on 11/12/2017
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"Quick and friendly "
The service was quickly completed and as usual the staff was friendly and informative. It is always a pleasure to bring my car in for service here.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/12/2017 06:22 AM
RONALD O., Service Manager at Eddie Tourelle's Northpark Hyundai responded on 11/13/2017

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com

Terren C. on 11/11/2017
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"Great service"
Ronald is always very polite, knowledgeable and professional.
He always helps us with whatever we need.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/11/2017 03:48 PM
RONALD O., Service Manager at Eddie Tourelle's Northpark Hyundai responded on 11/13/2017

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com

Susan R. on 11/11/2017
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"Susan R"
Pleasant staff and great service
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/11/2017 09:24 AM
RONALD O., Service Manager at Eddie Tourelle's Northpark Hyundai responded on 11/13/2017

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com

Benetta M. on 11/10/2017
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"Very good"
I love my car. The salesman was great and the service is great too
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/10/2017 11:51 AM
RONALD O., Service Manager at Eddie Tourelle's Northpark Hyundai responded on 11/13/2017

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com

KRISTEN L. on 11/07/2017
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"Friendly Fast Service!"
I recently brought my Santa Fe Sport in for it's first oil change. Even though I wanted to get full synthetic instead of what they typically use, they still put the amount they would usually cover toward the amount due and were very understanding about why I wanted to change to synthetic oil. The drop off procedure was amazingly quick and easy, and they called me that same morning to let me know the oil change was complete and my vehicle was ready for pick-up. When I arrived that evening the attendant remembered me, brought my car to the front, and had the cashier get me checked out very quickly. There was no wait and it was a completely painless experience. I will definitely return for future service appointments!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/02/2017
Service Type: Maintenance
Review Created: 11/07/2017 08:59 AM
RONALD O., Service Manager at Eddie Tourelle's Northpark Hyundai responded on 11/08/2017

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com

Earl D. on 11/06/2017
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"Your Service Mgr Ron"
Everything was great
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/30/2017
Service Type: Maintenance
Review Created: 11/06/2017 04:09 AM
RONALD O., Service Manager at Eddie Tourelle's Northpark Hyundai responded on 11/06/2017

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com

Verified Customer on 11/05/2017
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"None"
Nonw
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/31/2017
Service Type: Repair
Review Created: 11/05/2017 03:58 PM
RONALD O., Service Manager at Eddie Tourelle's Northpark Hyundai responded on 11/06/2017

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com

Lanell B. on 11/05/2017
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"Lanell Bruhl"
I have always got good service.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 10/31/2017
Service Type: Maintenance
Review Created: 11/05/2017 01:44 PM
RONALD O., Service Manager at Eddie Tourelle's Northpark Hyundai responded on 11/06/2017

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com

Ethel L. on 11/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff and great service!"
Friendly staff and great service. Five stars!
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 11/01/2017
Service Type: Maintenance
Review Created: 11/04/2017 01:47 AM
RONALD O., Service Manager at Eddie Tourelle's Northpark Hyundai responded on 11/06/2017

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com

Anthony S. on 11/02/2017
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"Excellent Service"
Professional and prompt in every manner!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/26/2017
Service Type: Maintenance
Review Created: 11/02/2017 04:04 PM
RONALD O., Service Manager at Eddie Tourelle's Northpark Hyundai responded on 11/03/2017

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com

Verified Customer on 11/02/2017
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"Northpark "
My service experience was great
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 10/31/2017
Service Type: Maintenance
Review Created: 11/02/2017 11:23 AM
RONALD O., Service Manager at Eddie Tourelle's Northpark Hyundai responded on 11/02/2017

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com

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