Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

386 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


JB
Joseph B.
Edison, NJ
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Joseph said the person he dealt with did great work and it was done on time. His vehicle came out looking very nice. He does great work, he's very experienced and he is very pleased.
This review was collected via phone interview by Customer Research Inc.
Lou T. from Lou's Edison Motors responded on 06/25/2018

Thank you Joseph. It was our pleasure servicing your vehicle. 


AD
Anna D.
Edison, NJ
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Anna said she is satisfied with the service.
This review was collected via phone interview by Customer Research Inc.
Lou T. from Lou's Edison Motors responded on 06/21/2018

Thank you Anna. It was our pleasure servicing your vehicle. 


JL
Janet L.
Edison, NJ
Nissan Murano
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Janet said the staff members were extremely professional and the problem was diagnosed exactly right. All of the staff members were also very friendly and courteous.
This review was collected via phone interview by Customer Research Inc.
Lou T. from Lou's Edison Motors responded on 06/18/2018

Thank you Janet. It is our pleasure servicing your families vehicles.


RJ
Richard J.
Fords, NJ
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Richard said the business's services are really good and they are honest.
This review was collected via phone interview by Customer Research Inc.
Lou T. from Lou's Edison Motors responded on 06/18/2018

Thank you Richard. It is our pleasure servicing your vehicles. 


MV
Miguel V.
New Jersey
Honda Odyssey
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2018 Category: Service
Miguel said the business was very nice, helpful and the service was good.
This review was collected via phone interview by Customer Research Inc.
Lou T. from Lou's Edison Motors responded on 06/18/2018

Thank you Miguel. It was our pleasure servicing your vehicle. 


BD
Bernie D.
Atlantic Highlands, NJ
Jeep Grand Cherokee
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/22/2018 Category: Service
Bernie said he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.
Lou T. from Lou's Edison Motors responded on 05/23/2018

Thank you Bernie. It is our pleasure servicing your vehicle. 


JC
Jose C.
Jersey City, NJ
Nissan Rogue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Jose said he's happy with their service.
This review was collected via phone interview by Customer Research Inc.
Lou T. from Lou's Edison Motors responded on 05/23/2018

Thank you Jose. It was our pleasure servicing your vehicle.


TA
Theresa A.
Edison, NJ
Honda Civic Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Theresa said the business was very quick and able to get her in on short notice.
This review was collected via phone interview by Customer Research Inc.
Lou T. from Lou's Edison Motors responded on 05/23/2018

Thank you Theresa. It was our pleasure servicing your vehicle


RR
Russell R.
Woodbridge Township, NJ
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Spoke with Loraine. She said this business always has great service.
This review was collected via phone interview by Customer Research Inc.
Lou T. from Lou's Edison Motors responded on 05/22/2018

Thank you Loraine. It is our pleasure servicing your families vehicles. 


MA
Marge A.
Edison, NJ
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018
Always fivr star svc
My 18 yr old CR-V runs as if it’s brand new, thanks to Lou and his team.
Lou T. from Lou's Edison Motors responded on 05/21/2018

Thank you Margie. It is our pleasure servicing your vehicle. 


SD
Stan D.
Forked River, NJ
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Stan said that the service was excellent, the staff was polite, the prices were competitive. Everything worked out fine.
This review was collected via phone interview by Customer Research Inc.
Lou T. from Lou's Edison Motors responded on 05/21/2018

Thank you Stan. It is our pleasure servicing your vehicle. 


MR
Mildred R.
Edison, NJ
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Mildred said the business did a great job and she's always taken her vehicle there.
This review was collected via phone interview by Customer Research Inc.
Lou T. from Lou's Edison Motors responded on 05/21/2018

Thank you Mildred. It is our pleasure servicing your vehicle. 


GR
Gina R.
Princeton, NJ
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018
Excellent Service as always.
Everyone at Lou's is always very nice and courteous. Repairs are done promptly and for the price quoted. Shop and waiting room are always clean too!
Lou T. from Lou's Edison Motors responded on 05/07/2018

Thank you Gina. It is our pleasure servicing your vehicle. 


BV
Buddy V.
Edison, NJ
BMW X3
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04/27/2018
why is the brake light on and saying brake pads when all the brakes were recently replaced.
once again, you diagnosed the problem correctly, fixed the car promptly and a fair cost. again it was a faulty problem of bmw engineering. Makes me wonder about bmw, not as great as they say they are.
Lou T. from Lou's Edison Motors responded on 04/30/2018

Thank you Buddy. As always, it is our pleasure servicing your families vehicles. 


RE
Rayna E.
Fords, NJ
Acura RDX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Rayna said the staff were awesome and they did everything she needed. They make their customers happy.
This review was collected via phone interview by Customer Research Inc.
Lou T. from Lou's Edison Motors responded on 04/24/2018

Thank you Rayna. It is our pleasure servicing your families vehicles. 


EJ
Esther J.
New Jersey
Scion xD
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/20/2018 Category: Service
Esther said they gave her very good customer service and they're very honest.
This review was collected via phone interview by Customer Research Inc.
Lou T. from Lou's Edison Motors responded on 04/23/2018

Thank you Ester. It was our pleasure diagnosing your vehicle. 


CS
Cathy S.
Edison, NJ
Volkswagen Jetta Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
Quality Service
My husband and I have been going to Louis for decades. Though the name has changed a few times the service has always been quality. Since Lou took the business over, it feels like a family there rather than an auto place. I am always greeted with a warm, friendly hello and leave with a warm, friendly smile along with handshake.
Everyone who works there knows what they are doing and I know when I have a question or concern it will be addressed.
We are and will continue to be loyal customers.
Lou T. from Lou's Edison Motors responded on 04/19/2018

Thank you for the kind words Cathy. It is our pleasure servicing your families vehicles. 


AM
Alexis M.
Montclair, NJ
Mazda Mazda5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Alexis said everything was excellent, all of the information given was thorough and they were professional about it. They helped him out a lot and he's comfortable with the information.
This review was collected via phone interview by Customer Research Inc.
Lou T. from Lou's Edison Motors responded on 04/23/2018

Thank you Alex. It was our plwasure to service your vehicle. 


JS
Jeff S.
Woodbridge, NJ
Ford Flex
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2018
Always 5 Star Service
I am always confident that my car is safe and is receiving the best care possible. Edison Motors is an ethical repair shop, and these are hard to find.
Lou T. from Lou's Edison Motors responded on 04/16/2018

Thank you for your kind words Jeff. It is our pleasure servicing your families vehicles. 


BW
Bill W.
Perth Amboy, NJ
Ford Windstar Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Bill said he felt very comfortable with the staff. They were helpful, informative, and the customer service was good.
This review was collected via phone interview by Customer Research Inc.
Lou T. from Lou's Edison Motors responded on 04/17/2018

Thank you Bill. It was our pleasure meeting you and servicing your vehicle.