Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

401 Reviews

100% Would Recommend
Latest Review 5 days ago

Reviews


TC
Tim C.
Edison, NJ
Toyota Sienna
Verified
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08/15/2018
Easy repair coordination
I have been a customer for 16 years and service has never been better. Easy after-hours drop off and pick up this time around for a brake job. Thanks John and Lou!
Lou T. from Lou's Edison Motors responded on 08/16/2018

Thank you Tim. It is our pleasure servicing your families vehicles. 


TS
Ted S.
Edison, NJ
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018
2007 Chevrolet Malibu
Everything on my car is running well after the 100,000 mile service, which included spark plugs, brakes, and fluid changes.

I like the way Lou's Edison Motors handled letting me pay my bill over the phone, and pick up my car after the business had closed for the day.

I expect my car to last many more miles with Lou's taking care of its needs.

Ted S.
Lou T. from Lou's Edison Motors responded on 08/14/2018

Thank you for the kind words, Ted. It is our pleasure servicing your vehicle. 


LJ
Linda J.
Keasbey, NJ
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Spoke with Robert. He said the business always does a good job.
This review was collected via phone interview by Customer Research Inc.
Lou T. from Lou's Edison Motors responded on 08/15/2018

TY Robert. It is our pleasure servicing your vehicle. 


MD
Mike D.
Metuchen, NJ
Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Mike said everything went well at this business. He would recommend them.
This review was collected via phone interview by Customer Research Inc.
Lou T. from Lou's Edison Motors responded on 08/13/2018

Thank you Mike. It is our pleasure servicing your vehicle.


CS
Cathy S.
Edison, NJ
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018
Great Service
If you want quality service, done right, prompt and reasonably priced this is the place to go and I wouldn't go anywhere else. I always feel comfortable leaving my car here for any service whether it be a quick oil change, tire check or anything. I know the job will be done and correct. I would recommend them to anyone. It feels more like family than a car repair place and is kept clean too.
Lou T. from Lou's Edison Motors responded on 08/03/2018

Thank you Cathy. It is always our pleasure servicing your families vehicles. 


KP
Karl P.
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018
The best thing you can do for your car is take it to Lou's Edison Motors!!!
Thank God for Lou's Edison Motors!!! They do outstanding work!!!! Professional, smart, courteous!!! After taking my cars to Lou's Edison Motors, I wouldn't bring them anywhere else.
Lou T. from Lou's Edison Motors responded on 07/30/2018

Thank you Karl. It is our pleasure servicing your families vehicles. 


CL
Cindy L.
North Brunswick, NJ
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018
Excellent service
I have been coming to Lou’s for years. They do great work and are always accommodating. Most importantly, Lou is someone you can trust. They only do work that is necessary and the prices are quite reasonable.
Lou T. from Lou's Edison Motors responded on 07/27/2018

Thank you Cindy. It is our pleasure servicing your vehicle. 


MW
Melissa W.
New Brunswick, NJ
Mitsubishi Galant
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Melissa said they were extremely helpful. She said they were great.
This review was collected via phone interview by Customer Research Inc.
Lou T. from Lou's Edison Motors responded on 07/26/2018

Thank you Melissa. It was our pleasure servicing your vehicle. 


SK
Susan K.
Metuchen, NJ
Mitsubishi Outlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Susan said she thinks that they do a good job, they communicate well and they are easy to schedule with. She stated the owner is honest.
This review was collected via phone interview by Customer Research Inc.
Lou T. from Lou's Edison Motors responded on 07/24/2018

Thank you for the kind words Susan. It is our pleasure servicing your vehicle. 


RV
Ron V.
Edison, NJ
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Spoke with Connie. She said she was very happy with the service.
This review was collected via phone interview by Customer Research Inc.
Lou T. from Lou's Edison Motors responded on 07/17/2018

Thank you Ron. It was our pleasure servicing your vehicle. 


BM
Bernie M.
Colonia, NJ
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018
The people
The people, never do work before checking with you. They give you the price before the work is done
Lou T. from Lou's Edison Motors responded on 07/09/2018

Thank you Bernie. It is our pleasure servicing your families vehicles.


RP
Ron P.
Metuchen, NJ
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Ron said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Lou T. from Lou's Edison Motors responded on 07/10/2018

Thank you Ron. It is our pleasure servicing your families vehicles. 


AM
Audre M.
Fords, NJ
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018
Excellent service
Lou's provides friendly, fast and excellent service. They know how to take care of their clients.
Lou T. from Lou's Edison Motors responded on 07/05/2018

Thank you Audra. It is our pleasure servicing your vehicle. 


JR
Jalen R.
Union, NJ
Dodge Magnum
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Jalen said the business did a great job.
This review was collected via phone interview by Customer Research Inc.
Lou T. from Lou's Edison Motors responded on 07/02/2018

Thank you Jalen. It was our pleasure servicing your vehicle. 


DA
Dave A.
Plainfield, NJ
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018
VERY HELPFULL
The mechanics at Lou's Edison Motors are very knowledgable. I took my wife's 03 civic there to get fixed and they had no problem fixing it.
Much better service than when I took a car to a chain repair shop. I left there knowing this is where I will always take my car from now on.
Lou T. from Lou's Edison Motors responded on 06/26/2018

Thank you Dave. It is always our pleasure servicing your families vehicles. 


JB
Joseph B.
Edison, NJ
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Joseph said the person he dealt with did great work and it was done on time. His vehicle came out looking very nice. He does great work, he's very experienced and he is very pleased.
This review was collected via phone interview by Customer Research Inc.
Lou T. from Lou's Edison Motors responded on 06/25/2018

Thank you Joseph. It was our pleasure servicing your vehicle. 


AD
Anna D.
Edison, NJ
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Anna said she is satisfied with the service.
This review was collected via phone interview by Customer Research Inc.
Lou T. from Lou's Edison Motors responded on 06/21/2018

Thank you Anna. It was our pleasure servicing your vehicle. 


JL
Janet L.
Edison, NJ
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Janet said the staff members were extremely professional and the problem was diagnosed exactly right. All of the staff members were also very friendly and courteous.
This review was collected via phone interview by Customer Research Inc.
Lou T. from Lou's Edison Motors responded on 06/18/2018

Thank you Janet. It is our pleasure servicing your families vehicles.


RJ
Richard J.
Fords, NJ
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Richard said the business's services are really good and they are honest.
This review was collected via phone interview by Customer Research Inc.
Lou T. from Lou's Edison Motors responded on 06/18/2018

Thank you Richard. It is our pleasure servicing your vehicles. 


MV
Miguel V.
New Jersey
Honda Odyssey
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2018 Category: Service
Miguel said the business was very nice, helpful and the service was good.
This review was collected via phone interview by Customer Research Inc.
Lou T. from Lou's Edison Motors responded on 06/18/2018

Thank you Miguel. It was our pleasure servicing your vehicle.