100% Would Recommend
Latest Review 1 day ago
Cathy S. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality Service"
My husband and I have been going to Louis for decades. Though the name has changed a few times the service has always been quality. Since Lou took the business over, it feels like a family there rather than an auto place. I am always greeted with a warm, friendly hello and leave with a warm, friendly smile along with handshake.
Everyone who works there knows what they are doing and I know when I have a question or concern it will be addressed.
We are and will continue to be loyal customers.
Vehicle: Volkswagen Jetta Sedan
Service Date: 04/17/2018
Review Created: 04/19/2018 02:16 AM
Lou T. at Lou's Edison Motors responded on 04/19/2018

Thank you for the kind words Cathy. It is our pleasure servicing your families vehicles. 

Jeff S. on 04/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always 5 Star Service"
I am always confident that my car is safe and is receiving the best care possible. Edison Motors is an ethical repair shop, and these are hard to find.
Vehicle: Ford Flex
Service Date: 04/13/2018
Review Created: 04/15/2018 05:23 AM
Lou T. at Lou's Edison Motors responded on 04/16/2018

Thank you for your kind words Jeff. It is our pleasure servicing your families vehicles. 

Bill W. on 04/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bill said he felt very comfortable with the staff. They were helpful, informative, and the customer service was good.
Vehicle: Ford Windstar Wagon
Category: Service
Service Date: 04/12/2018
Review Created: 04/14/2018
This review was collected via phone interview by Customer Research Inc.
Lou T. at Lou's Edison Motors responded on 04/17/2018

Thank you Bill. It was our pleasure meeting you and servicing your vehicle. 

Ron P. on 04/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ron said he would recommend this business for service.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 04/10/2018
Review Created: 04/12/2018
This review was collected via phone interview by Customer Research Inc.
Lou T. at Lou's Edison Motors responded on 04/13/2018

Thank you Ron. It is our pleasure servicing your families vehicles. 

David F. on 03/31/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Lou is knowledgeable and trustworthy. "
Lou is knowledgeable and trustworthy. He has been my mechanic for.over 20 years.
Vehicle: Chevrolet Cruze
Service Date: 03/29/2018
Review Created: 03/31/2018 06:36 AM
Lou T. at Lou's Edison Motors responded on 04/02/2018

Thank you David. It is our pleasure servicing your families vehicles. 

Bill D. on 03/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bill said the business is quick, responsive, convenient and cost effective.
Vehicle: Dodge Durango
Category: Service
Service Date: 03/28/2018
Review Created: 03/30/2018
This review was collected via phone interview by Customer Research Inc.
Lou T. at Lou's Edison Motors responded on 04/03/2018

Yjaml you Bill. It is our pleasure servicing your vehicle. 

Philip O. on 03/29/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
I have been going to Lou's for 24 years. He and his staff have been great-courteous, and friendly.
They explain everything and don't push for unnecessary repairs. The work itself has been excellent. I absolutely recommend Lou's Edison Motors.
Buddy O'Donnell
Vehicle: Hyundai Veracruz
Service Date: 03/27/2018
Review Created: 03/29/2018 05:50 AM
Lou T. at Lou's Edison Motors responded on 03/29/2018

Thank you Phil. It is our pleasure servicing your families vehicles. 

Peter S. on 03/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Peter said the employee is honest and has done a good job for the last 13 years.
Vehicle: Kia Optima
Category: Service
Service Date: 03/16/2018
Review Created: 03/22/2018
This review was collected via phone interview by Customer Research Inc.
Lou T. at Lou's Edison Motors responded on 03/26/2018

Thank you Peter. It ws our pleasure servicing your vehicle. 

Janet L. on 03/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Janet said the staff were extremely courteous and explained everything they did thoroughly. They did what they said they would do in the time frame they said they would do it. They were true what they said, and she didn't worry about gimmicks or poor service from them. She was happy to find this business and she was very satisfied.
Vehicle: Nissan Murano
Category: Service
Service Date: 02/20/2018
Review Created: 03/13/2018
This review was collected via phone interview by Customer Research Inc.
Lou T. at Lou's Edison Motors responded on 03/23/2018

Thank you Janet. It is our pleasure to service your families vehicles. 

Frank D. on 03/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Frank said the service was great and he didn't have any issues with it. The staff were nice and worked quickly.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 03/06/2018
Review Created: 03/10/2018
This review was collected via phone interview by Customer Research Inc.
Lou T. at Lou's Edison Motors responded on 03/23/2018

Thank you Frank. It is our pleasure to service your vehicle. 

Sherrie H. on 03/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Lou and John are great guys. Always friendly and do great work. Been going to them for years. They always help me out.
Vehicle: Pontiac Grand Prix
Service Date: 02/27/2018
Review Created: 03/04/2018 08:06 AM
Lou T. at Lou's Edison Motors responded on 03/23/2018

Thank you Sherrie. It is our pleasure to service your families vehicles. 

Tim C. on 03/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always a pleasure."
Timely and professional. I’ve been with Lou for over 15 years.
Vehicle: Toyota Highlander
Service Date: 02/27/2018
Review Created: 03/03/2018 07:46 AM
Lou T. at Lou's Edison Motors responded on 03/23/2018

Thank you Tim. It is our pleasure to service your vehicles. 

Kimberly A. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kimberly said the business provided great service, in a timely manner, and at a fair price. They were very helpful and informative.
Vehicle: Dodge Caliber
Category: Service
Service Date: 02/08/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Lou T. at Lou's Edison Motors responded on 03/23/2018

Thank you Kimberly. It was our pleasure servicing your vehicle. 

Marge A. on 02/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consistantly outstanding service"
My vehicle is 18 yrs old and still runs like new thanks to Lou and his team.
Vehicle: Honda CR-V
Service Date: 02/09/2018
Review Created: 02/10/2018 07:50 PM
Lou T. at Lou's Edison Motors responded on 03/23/2018

Thank you Margie. It is our pleasure servicing your vehicle. 

Bernie D. on 02/10/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Bernie said the service was good.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 01/23/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
Lou T. at Lou's Edison Motors responded on 03/23/2018

Thank you Bernie. It is our pleasure servicing your vehicle. 

Susan K. on 02/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Susan said the employees were honest, reliable, and provided good service. They were easy to work with.
Vehicle: Mitsubishi Outlander
Category: Service
Service Date: 02/01/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
Lou T. at Lou's Edison Motors responded on 03/23/2018

Thank you Susan. It is our pleasure servicing your vehicle. 

Matt F. on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trustworthy "
Lou and his team are great
Vehicle: Toyota 4Runner
Service Date: 02/08/2018
Review Created: 02/09/2018 09:18 PM
Lou T. at Lou's Edison Motors responded on 03/23/2018

Thank you Matt. It is our pleasure servicing your vehicle. 

Vic G. on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Kudos"
Very personable staff, well planned and maintained service schedule, and great inter-personal relationship with customers.
Vehicle: Honda Fit
Service Date: 02/07/2018
Review Created: 02/09/2018 02:17 AM
Lou T. at Lou's Edison Motors responded on 03/23/2018

Thank you Vic. It is our pleasure servicing your vehicle. 

roland P. on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Roland said he would recommend this business.
Vehicle: Toyota Camry
Category: Service
Service Date: 01/11/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Lou T. at Lou's Edison Motors responded on 03/23/2018

Thank you Roland. It is our pleasure servicing your families vehicles. 

Buddy V. on 02/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2014 bmw. van pelt"
lou and john are men of character. when they tell me what is wrong and needs fixing, i can say without reservation, do it.
Vehicle: BMW X3
Service Date: 02/05/2018
Review Created: 02/07/2018 10:00 AM
Lou T. at Lou's Edison Motors responded on 03/23/2018

Thank you Buddy. It is our pleasure servicing your families vehicles.

Displaying Review 1 - 20 of 369 in total