ReScore Reviews™ (91)

ReScore
Overall Rating 4.8241776/5Overall Rating 4.8241776/5Overall Rating 4.8241776/5Overall Rating 4.8241776/5rating 4.8241776
Original
Overall Rating 2.1777766/5Overall Rating 2.1777766/5rating 2.1777766rating 2.1777766rating 2.1777766
91% Would Recommend
100% Business Response
Latest Review about 1 hour ago
Verified Customer on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Department was outstanding"
Service Department was friendly, efficient and knowledgeable.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 11/21/2017
Service Type: Maintenance
Review Created: 11/24/2017 01:17 PM
Wesley B., Parts & Service Director at Edmond Hyundai responded on 11/24/2017

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker

Jeffrey J. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good"
Good job
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/24/2017 05:47 AM
Wesley B., Parts & Service Director at Edmond Hyundai responded on 11/24/2017

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker

Walter C. on 11/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"In and out fast."
Easy to make appointment, in and out fast.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/20/2017 05:16 PM
Wesley B., Parts & Service Director at Edmond Hyundai responded on 11/21/2017

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker

James D. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Speed of service"
only one complaint. "The seat backs and tables were not returned to their original upright and locked positions." In short the seat backs were leaned back and the radio was on some station not of our knowing.
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/20/2017 01:20 PM
Wesley B., Parts & Service Director at Edmond Hyundai responded on 11/21/2017

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker

Verified Customer on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"50,000 mile check"
They only did what really needed to be done after checking to see what had already been done at the last oil change. I liked not being given a hard "up sell". Chris was very professional and helpful.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/19/2017 05:56 PM
Wesley B., Parts & Service Director at Edmond Hyundai responded on 11/20/2017

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker

Verified Customer on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service Again"
Always professional -
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/11/2017
Service Type: Repair
Review Created: 11/18/2017 06:54 AM
Wesley B., Parts & Service Director at Edmond Hyundai responded on 11/20/2017

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker

Connie P. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks to the man who did the work on my car. I really appreciated him putting in the bulbs I had."
Good.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 11/11/2017
Service Type: Repair
Review Created: 11/17/2017 05:23 PM
Wesley B., Parts & Service Director at Edmond Hyundai responded on 11/20/2017

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker

Mary N. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"trans oil change"
I was there for my dealer transmission oil change. The customer service was exceptional. they indicated there was a sweet smell coming from my car right off the start, which I indicated I had a coolant change the day before. They were very attentive to my car and my needs. I highly recommend
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/17/2017 03:44 AM
Wesley B., Parts & Service Director at Edmond Hyundai responded on 11/17/2017

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker

John M. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I don't know what Review Title means."
Great quality and value.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/16/2017 11:35 AM
Wesley B., Parts & Service Director at Edmond Hyundai responded on 11/16/2017

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker

MARGARET K. on 11/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil Change and tire rotation"
Good
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/15/2017 03:03 PM
Wesley B., Parts & Service Director at Edmond Hyundai responded on 11/16/2017

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker

Lillian H. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Elantra"
Service was fabulous
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/15/2017 02:26 PM
Wesley B., Parts & Service Director at Edmond Hyundai responded on 11/15/2017

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker

CAROLYN A. ReScore Review on 11/16/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thank you for clarifying."
Thank you for clarifying your policy. Your communication and patience is great appreciated
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/15/2017 06:07 AM

Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"? "
Please answer my previous question. Do I get 9 free oil changes??
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/15/2017 06:07 AM
Josh M P., Parts Director at Edmond Hyundai responded on 11/16/2017

Thank you for taking the time to speak with me this afternoon. I apologize for the confusion on your most recent visit. If there is anything else I can do for you, please let me know. 

Sincerely
Josh Payne

Sandra L. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change and tire rotation"
The work was completed in an efficient manner.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/14/2017 01:17 PM
Wesley B., Parts & Service Director at Edmond Hyundai responded on 11/14/2017

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker

Darrell B. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very accommodating "
Great service as promised and it was done in under an hour!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/13/2017 05:06 PM
Wesley B., Parts & Service Director at Edmond Hyundai responded on 11/14/2017

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker

Verified Customer on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and Easy"
I find that service is completed quickly and without any fuss. My questions are answered in a satisfactory manner. My only problem is my own; forgetting to mark an appointment on my calendar.
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/13/2017 10:47 AM
Wesley B., Parts & Service Director at Edmond Hyundai responded on 11/13/2017

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker

Verified Customer on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exceptional service "
Chris was exceptional to work with. We had an issue with our warranty company that he was able to help with.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/10/2017 02:30 PM
Wesley B., Parts & Service Director at Edmond Hyundai responded on 11/13/2017

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker

Verified Customer on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great! Customer Service and the employees "
Professional employees and wonderful service
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 11/07/2017
Service Type: Repair
Review Created: 11/10/2017 01:46 PM
Wesley B., Parts & Service Director at Edmond Hyundai responded on 11/10/2017

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker

Tracey H. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service"
Chris & Chris were friendly & professional, as we're the young ladies in the service office. Gold Star Standard!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/03/2017
Service Type: Repair
Review Created: 11/10/2017 06:32 AM
Wesley B., Parts & Service Director at Edmond Hyundai responded on 11/10/2017

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker

Verified Customer on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
Service writer was friendly and listened to my concerns, which is typical and what I expect from this dealer.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/08/2017 01:53 PM
Wesley B., Parts & Service Director at Edmond Hyundai responded on 11/08/2017

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker

Chrystal J. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service. Great people. "
I would recommend anyone to come here. My representative was personable, knowledgeable, and gave excellent service.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/04/2017
Service Type: Repair
Review Created: 11/07/2017 07:33 PM
Wesley B., Parts & Service Director at Edmond Hyundai responded on 11/08/2017

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker

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