Overview

Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

2082 Reviews

ReScore Reviews™ (136)

ReScore
Overall Rating 4.8455886/5Overall Rating 4.8455886/5Overall Rating 4.8455886/5Overall Rating 4.8455886/5rating 4.8455886
Original
Overall Rating 2.1764754/5Overall Rating 2.1764754/5rating 2.1764754rating 2.1764754rating 2.1764754
92% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


Verified Customer
Edmond, OK
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2018 Category: Service
Chris in service is so helpful!
I always get in right away. Those who answer the phone are very polite and helpful. Chris in service has been extremely helpful and taking care to call me back when he says he will!
WES B., Parts & Service Director from Edmond Hyundai responded on 08/20/2018

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker


WC
Walter C.
Wellston, OK
2019 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Service 2019 Santa Fe
Good quality fast service. Good staff.
WES B., Parts & Service Director from Edmond Hyundai responded on 08/15/2018

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker


NB
Nola B.
Guthrie, OK
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Happy customer
Professional , efficient , friendly and trustworthy.
WES B., Parts & Service Director from Edmond Hyundai responded on 08/14/2018

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker


JW
John W.
Edmond, OK
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
excellent
I didn't bring the car in, but Caliber collision was in charge of this visit
WES B., Parts & Service Director from Edmond Hyundai responded on 08/14/2018

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker


JC
John C.
Oklahoma City, OK
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Great Customer Service
First, my wife and I love our Genesis G80. A great design and capable car. My wife especially likes the acceleration provided by a 420 hp V8. We have experienced a few issues that have been fully covered by the extensive warranty. Our local dealership, Edmond Hyundai, has done a great job of taking care of us. They provided a loaner car and kept us informed of the repair progress. I love to hear "No Charge", when I pick up the car. My expectation is that this car will be in our family for many years. It is comfortable, fun to drive and I have confidence that the service we receive is top notch.
WES B., Parts & Service Director from Edmond Hyundai responded on 08/14/2018

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker


PM
Patricia M.
Chandler, OK
2013 Hyundai Veloster
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2018 Category: Service
Your Average Oil Change
I drive about an hour (one way) to have my vehicle serviced here. I really like the staff.
I am concerned, however, in the nearly 2- 3 years I have had the oil changed at this location, this is the first time my car sounds much louder on acceleration. I am concerned something was overlooked during the process of "your average oil change".
WES B., Parts & Service Director from Edmond Hyundai responded on 08/13/2018

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker


WH
William H.
Edmond, OK
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
30K service
It was done on time and at a good price.
WES B., Parts & Service Director from Edmond Hyundai responded on 08/13/2018

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker


CK
Carolyn K.
Edmond, OK
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Thank you
Service rep was knowledgeable, friendly and helpful. Courtesy van driver was friendly, helpful and a very safe driver
WES B., Parts & Service Director from Edmond Hyundai responded on 08/13/2018

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker


Verified Customer
Oklahoma City, OK
2012 Hyundai Elantra To
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Anonymous
Na
WES B., Parts & Service Director from Edmond Hyundai responded on 08/13/2018

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker


ED
Edward D.
Edmond, OK
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
The people work for the dealer
Good service and fast time
WES B., Parts & Service Director from Edmond Hyundai responded on 08/13/2018

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker


TR
Tisha R.
Oklahoma City, OK
2010 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2018 Category: Service
Tisha R.
Very grateful for the loaner car and thanks to tech 18575 who repaired my minor car problem in a timely manner.
WES B., Parts & Service Director from Edmond Hyundai responded on 08/13/2018

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker


GL
Gary L.
Guthrie, OK
2012 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/12/2018 Category: Service
It's okay
I think it was clean maybe needs a little update.
WES B., Parts & Service Director from Edmond Hyundai responded on 08/13/2018

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker


Verified Customer
Edmond, OK
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Great
Great customer service. Great feedback on the progression of the service being done. Very hospitable. Highly recommended.
JOSH M P., Parts Director from Edmond Hyundai responded on 08/11/2018

We appreciate your business and look forward to helping you in the future.

Sincerely,

Josh Payne


LM
Lia M.
Edmond, OK
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Great
Everything was great as always, I’m just not sure based on the paperwork I received back if my 22,500 mile service was completed. When I made the appointment I made sure to include that I needed it done but I didn’t not see it reflected on the paperwork I got back. I just want to make sure that it got done so that it does not void my warranty.
JOSH M P., Parts Director from Edmond Hyundai responded on 08/10/2018

We appreciate your business and look forward to helping you in the future.

Sincerely,

Josh Payne


TP
Tanya P.
Oklahoma City, OK
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Awesome as always!!
Everyone is very helpful and very efficient. Great place to have s car serviced. Thank you!!
JOSH M P., Parts Director from Edmond Hyundai responded on 08/07/2018

We appreciate your business and look forward to helping you in the future.

Sincerely,

Josh Payne


Verified Customer
Guthrie, OK
2010 Hyundai Tucson
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/07/2018 Category: Service
Service quality lacking.
Issue was vehicle alarm repeatedly going off. Solution was second fob needed battery replaced. Charged for system diagnostics and replaced alarm button on driver door.
JOSH M P., Parts Director from Edmond Hyundai responded on 08/07/2018

We apologize that your recent visit to Edmond Hyundai was unsatisfactory. We will work to make improvements. We will be reaching out to you to discuss the issues you had. We appreciate your business and look forward to helping you in the future.

Sincerely,

Josh Payne


SH
Suzanne H.
Buffalo, OK
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Ok so far.
Needed new car when AC went out on my car with 150,000 miles. like the warranty on Hynd. having to drive 3.5 hr for oil changes to keep warranty was tough buy do-able. was told up front about the extra charge for the additive when changing oil. was NOT told about the extra charge for rotation of tires recommended at each oil change. Was able to get an appointment on a Saturday - a plus- but had to schedule two weeks out- tough. drop off was easy and so was pick up. did not have any of the extras that I had last time I had a dealer change the oil (vacuuming, windows, etc). So, so far has been ok we will see as time goes on. so far all have been ok.
JOSH M P., Parts Director from Edmond Hyundai responded on 08/07/2018

We appreciate your business and look forward to helping you in the future.

Sincerely,

Josh Payne


FS
Frank S.
Edmond, OK
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Great service.
Made the appointment on line, very convenient.
JOSH M P., Parts Director from Edmond Hyundai responded on 08/07/2018

We appreciate your business and look forward to helping you in the future.

Sincerely,

Josh Payne


PM
Pedro M.
Edmond, OK
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Excellent Service
I had excellent service as always, thanks so much.
JOSH M P., Parts Director from Edmond Hyundai responded on 08/07/2018

We appreciate your business and look forward to helping you in the future.

Sincerely,

Josh Payne


Verified Customer
Edmond, OK
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Great Service
Great Service
JOSH M P., Parts Director from Edmond Hyundai responded on 08/07/2018

We appreciate your business and look forward to helping you in the future.

Sincerely,

Josh Payne