Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

1022 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
98% Would Recommend
Latest Review about 15 hours ago

Reviews


JB
Jason B.
Fort Wayne, IN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019
Very professional
It didn't take long. They treated me with respect, and the prices are fair.

KJ
Kerry J.
Fort Wayne, IN
Buick Rendezvous
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019
Professional Service
The technician quickly diagnosed the problem and provided a solution. Its so nice to drive a quiet car again.
Thank you

JV
James V.
Fort Wayne, IN
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019
Great again!
Another great experience at Ed’s. Big Boss Brian dealt personally with a couple of small issues with our SUV. We are faithful customers.

DL
Denesh L.
Indiana
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Denesh said he was happy with the business's service.
This review was collected via phone interview by Customer Research Inc.

DL
Denesh L.
Indiana
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Denesh said he was happy with the business's service.
This review was collected via phone interview by Customer Research Inc.

RD
Reagan D.
Fort Wayne, IN
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/26/2019 Category: Service
Reagan said they had good service and good results but took longer than expected, which threw his schedule off.
This review was collected via phone interview by Customer Research Inc.

JS
Jim S.
Fort Wayne, IN
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019
Your satisfaction is their goal !!!
Ed's Car Care Center goes above and beyond to make sure the work they do is correct and to your satisfaction. If it is not right or you are not happy they will fix it until you are happy and satisfied.
They are always nice, courteous, and friendly to me. A GREAT crew to do business with!!!

JP
Jeremy P.
Fort Wayne, IN
Honda Odyssey
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/18/2019
Satisfactory
They repaired my car in a sufficient amount of time but they quoted me 100 to 125 to evacuate and charge my cars ac system and it turned into $175. I was pleased with their work but they missed the quote.

AG
Anne G.
Fort Wayne, IN
Nissan cube
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019
Done right.
Ed’s Car Care is our go-to auto center. If there was one word to describe them, it would be honesty. We trust Casey and his team. Their work is always done correctly, the first time. If they re-named their business, they could call it Done Right, Everytime.

BH
Brendon H.
Fort Wayne, IN
Audi A8
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2019 Category: Service
Brendon said the business was fine and they do have good pricing.
This review was collected via phone interview by Customer Research Inc.

BS
Brad S.
Fort Wayne, IN
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019 Category: Service
Brad said that he is real happy with this business.
This review was collected via phone interview by Customer Research Inc.

MR
Mike R.
Fort Wayne, IN
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2019
Always excellent work
We have used Ed's Car for years for our vehicles. They did not disappoint when when the cooling fan stopped working and our Edge began overheating.
They were able to repair the car quickly and efficiently. We know our vehicle is in good hands.

CV
Charles V.
Fort Wayne, IN
Mazda CX-9
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Charles said that since he went to the place, his vehicle works.
This review was collected via phone interview by Customer Research Inc.

WB
Wardell B.
Fort Wayne, IN
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Wardell said the job was really well done and they were friendly.
This review was collected via phone interview by Customer Research Inc.

JP
Jeff P.
Leo, IN
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019
Fabulous people, and excellent service.
Great people and extremely dependable service. Two hallmarks that always shine at Ed's!

RB
Ruth B.
Fort Wayne, IN
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Ruth said this business was good and credible. She wouldn't have anyone else service her vehicle. They were very reliable and courteous. Their service was wonderful.
This review was collected via phone interview by Customer Research Inc.

TW
TJ W.
Leo, IN
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2019
Great service
They are always kind and helpful. I sincerely appreciate all they have done for me over the years taking care of all of my cars.

MG
Marg G.
Fort Wayne, IN
Saturn Aura
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019
The people and the work
The atmosphere is Pleasant the people are Pleasant other work that they do is great

JL
Jean L.
Fort Wayne, IN
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019
Trustworthy
I am always confident that Ed's Car Care Cent er will not try to sell me on something I don't need. However, they also tell me in advance of my next visit what I should expect in the way of unusual expenses ie will need new tires before next winter.

JS
Jim S.
Fort Wayne, IN
Nissan JUKE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Jim said they are good.
This review was collected via phone interview by Customer Research Inc.