Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

947 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
98% Would Recommend
Latest Review 3 days ago

Reviews


Verified Customer
Fort Wayne, IN
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
checking over my new transportation
I am very happy with the way the information was given and repair was done

VS
Victoria S.
Fort Wayne, IN
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
INCREDIBLE service and people
I absolutely adore this place! I never have any issues with what they repair, and I wouldn't trust anyone else to do this kind of impeccable work! These guys have integrity, joy, and a servants heart!

AM
Adam M.
Fort Wayne, IN
Hyundai Elantra GT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Great service
Always great here

MS
Michael S.
Fort Wayne, IN
Chevrolet Impala Limited
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
2014 Chevy Impala service.
Heater went out over the weekend. Brought the car in Monday, told to bring it back Tues for a possible work-in. Tuesday afternoon, problem was diagnosed
and repair done by 5:00 pm. Great service!

CW
Craig W.
Plainfield, IN
Lincoln MKZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Craig said the staff was able to resolve an issue he has been dealing with for a couple of years.
This review was collected via phone interview by Customer Research Inc.

LK
Lou K.
Fort Wayne, IN
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
Very Satisfied
Since moving to Fort Wayne, Ed's has been our dependable car maintenance and problem resolution go-to. Thanks Casey for your kindness and great communication skills. You're a good listener and always stay in touch. The work at the garage is done on time and they get it right the first time. It's mainly about trust. I'm not a car mechanic by any stretch of the imagination, so I have learned to trust Ed's garage for keeping up with my old car, thereby ensuring my safety and that of my family. Way to go, Ed's!

MM
Mathew M.
Fort Wayne, IN
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018 Category: Service
Mathew said he was a long time customer. The staff did a really nice job for a good price, without trying to sell what was not needed yet. .
This review was collected via phone interview by Customer Research Inc.

JM
Justin M.
Fort Wayne, IN
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2018
Basic oil change
Good service. Got new wind shield wipers.

PB
Phyllis B.
Fort Wayne, IN
smart fortwo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Awesome, quick service!
I was able to get the appointment time that was convenient for me. Service was quick. Employee was very polite and helpful. Your price for service was lower than othere places. It is difficult to find an establishment that will service my unique model of car. You are able to take care of all of my Smart Car needs. Thank you!!

RB
Ruth B.
Fort Wayne, IN
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Ruth said this business is so kind and courteous. She also stated she feels so safe driving her vehicle after this staff has worked on it.
This review was collected via phone interview by Customer Research Inc.

TT
Taylor T.
Indiana
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Taylor said the people are great, they fix his vehicle well, communication is good, and they ask for approval before they fix up anything.
This review was collected via phone interview by Customer Research Inc.

VS
Vanessa S.
Waterloo, IN
Saturn Ion
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/03/2018
Good customer service.
Great job explaining the work that would be done and very pleased with the repair. However, since the test drive didn't take place until close to 5, there may not have been time for the mechanic to tell that there was another problem that made the car undriveable. Probably the tires need balanced, I will take it to the tire provider. It that is not the problem, I will definitely ask Ed' Car Care to once again fix my car.

LP
Laura P.
Fort Wayne, IN
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Laura said the business has excellent service, she has no complaints.
This review was collected via phone interview by Customer Research Inc.

BB
Bruce B.
Laotto, IN
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Spoke with Bruce. He said they did a really good job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Fort Wayne, IN
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2018
Oil change
I was late getting to my appoint. They took me right away and my car was done in no time. Will recommend to anyone.

AS
Arthur S.
Fort Wayne, IN
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Arthur said they were friendly, thorough and personable. He stated he thought they were very caring.
This review was collected via phone interview by Customer Research Inc.

JB
Jennifer B.
Fort Wayne, IN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Spoke with Jeremy. He said the staff provided clean service. They only suggested parts recommended for the job that needed to be done. They were professional.
This review was collected via phone interview by Customer Research Inc.

JK
John K.
Fort Wayne, IN
Hyundai Tiburon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018
exhaust noise
They repaired the exhaust noise. missed a wheel bearing noise.

JS
Jim S.
Fort Wayne, IN
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Spoke with Jim's wife. She said that she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

WC
Wanda C.
Fort Wayne, IN
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Very kind & professional & clean !
This is the most honest , effecient , & sincerely nice auto repair I've ever been to . They go out of their way in everyway to give a great experience. They even give you a ride to work or home if you need it.
I feel very secure that they are doing good honest work on my vehicle. I would recommend them to everyone wanting honest answers & work !!