Ed's Car Care Center


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

803 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 10 days ago
Andrew D. on 10/12/2017
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Andrew said he enjoyed the service this business provided. It was good.
Vehicle: Ford F-150
Category: Service
Service Date: 09/29/2017
Review Created: 10/12/2017
This review was collected via phone interview by Customer Research Inc.
Anne S. on 10/10/2017
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"I feel safe driving my car again"
Though I spent a small fortune on car repairs and maintenance, I feel like what was done wasn’t overpriced or unnecessary. You never know what kind of service you’re going to get as a single woman. I feel very confident that everything was done right. A special thank you to the owner, Brian, for taking extra care to make sure that everything was done right to fix all the issues and maintenance that my car had. I will be returning as a customer.
Vehicle: Subaru Legacy
Service Date: 09/27/2017
Review Created: 10/10/2017 06:34 PM
Dan T. on 10/09/2017
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Dan said he has been a customer of this business for years and he is completely happy. He has never had to take his vehicle back.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 10/02/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
Justin M. on 10/08/2017
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"Good job"
It went well.
Vehicle: Toyota Sienna
Service Date: 10/06/2017
Review Created: 10/08/2017 02:40 PM
Barb K. on 10/05/2017
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"Honest and gives quality service. Great customer service is the icing on the cake!"
My car is doing great! Service was great!
Vehicle: Kia Sedona
Service Date: 10/04/2017
Review Created: 10/05/2017 03:49 AM
Steve M. on 09/29/2017
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"Putting vehicle in reverse caused severe shuttering when hot"
Thought would need major brake or tranny work to correct. They found bad electrical joints causing injector miss fire and shuddering. Could have been told worst but honesty prevailed and once bad electrical joints corrected no more shudder making wife happy her loved Jeep running good again.
Vehicle: Jeep Grand Cherokee
Service Date: 09/21/2017
Review Created: 09/29/2017 02:30 PM
Ryan S. on 09/26/2017
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Ryan said this business was fast and they got the job done quickly.
Vehicle: Ford Taurus
Category: Service
Service Date: 09/21/2017
Review Created: 09/26/2017
This review was collected via phone interview by Customer Research Inc.
Ben M. on 09/25/2017
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"Professional and caring service"
From the minute I walked through the door to the office I could tell that Ed's stood out from the other repair shops I've worked with. The atmosphere is clean, the staff looks professional, and they provide every kindness and courtesy you might need. I'm so impressed.
Vehicle: Chrysler Town & Country
Service Date: 09/22/2017
Review Created: 09/25/2017 04:52 PM
Mike R. on 09/22/2017
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"great service"
Always helpful and honest service.
Vehicle: Pontiac Trans Sport
Service Date: 09/21/2017
Review Created: 09/22/2017 04:19 AM
Noel K. on 09/19/2017
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"Best car care place in Fort Wayne. Would never go anywhere else"
I've lived in many cities and have never seen a company who cares very much about you and your car. VERY HIGHLY RECOMMEND.
Vehicle: Honda Odyssey
Service Date: 09/18/2017
Review Created: 09/19/2017 07:30 AM
The staff at E. at Ed's Car Care Center responded on 09/19/2017

Thank you for your business and for the kind words. We appreciate your business. 

Wanda C. on 09/19/2017
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"Kind, honest & fast ... Great company & very nice employees ! "
They are always very nice , helpful & trustworthy .
I really appreciate their professionalism...They do a great job ...This is my place for repairs always !
Vehicle: Chevrolet Impala
Service Date: 09/18/2017
Review Created: 09/19/2017 06:46 AM
The staff at E. at Ed's Car Care Center responded on 09/19/2017

Glad we can be here to serv you Wanda. Thank you for your business. 

Matthew B. on 09/18/2017
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Matthew said they did a pretty good job.
Vehicle: Pontiac Grand Am
Category: Service
Service Date: 09/13/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
Karen R. on 09/16/2017
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"excellent service and peace of mind"
I took my vehicle in for its scheduled mileage service plus work on some issues we had been watching/talking about. My car and I are not strangers to Ed's--they know my vehicle and its needs, and they know me. We work together to keep my Mercury in great shape for the road. The team keeps me informed about things that are going to need to be done soon; we talk about a time frame, and I can plan accordingly. They help me avoid the unexpected. Ed's Car Care maintains my car with my safety on the road in mind. Thank you, Ed's Car Care team for giving me peace of mind!
Vehicle: Mercury Grand Marquis
Service Date: 09/08/2017
Review Created: 09/16/2017 02:39 PM
The staff at E. at Ed's Car Care Center responded on 09/19/2017

Thank you Karen for your kind words. We appreciate the encouragement. We look forward to seeing you at your next  service interval. 

Malene M. on 09/16/2017
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"Great service "
Tell all my friends about how great it is.
Vehicle: Kia Forte
Service Date: 09/15/2017
Review Created: 09/16/2017 04:57 AM
The staff at E. at Ed's Car Care Center responded on 09/19/2017

Thank you for your business.  We appreciate you allowing us to service your vehicle.

Warren C. on 09/05/2017
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"New Radiator Install"
Did a excellent job installing a new radiator.
Vehicle: Chevrolet S-10
Service Date: 08/29/2017
Review Created: 09/05/2017 02:19 AM
Tina B. on 09/02/2017
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"Awesome"
Very helpful and gracious. Really care about their customers and provide great service.
Vehicle: Mercury Milan
Service Date: 09/01/2017
Review Created: 09/02/2017 05:11 AM
C.J. B. on 08/31/2017
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C.J. said the communication could have been better. They took a long time to get back to him.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 08/29/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
Tyler S. on 08/31/2017
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Tyler said the service was good.
Vehicle: BMW 325i
Category: Service
Service Date: 08/30/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
Chad M. on 08/30/2017
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"The customer service is second to none."
If you need you car fixed you will be hard pressed to find a better group of guys to work with.
Vehicle: Volvo S40
Service Date: 08/30/2017
Review Created: 08/30/2017 08:38 PM
Daniel C. on 08/28/2017
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"Ford taurus"
Great service , they offered me something to drink while waiting and pulled my car to the door when finished.
They also changed my oil and checked things over in a timely fashion.
Vehicle: Ford Taurus
Service Date: 08/24/2017
Review Created: 08/28/2017 08:45 AM
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