ReScore Reviews™ (3)
We are sorry that you do not feel the issue with your car was satisfactorily addressed. When you brought the car in to the shop and asked us to do an oil change and to diagnose the source of a check engine light. Our technician scanned the car for any active error codes and found that there were no active error codes. It is very difficult to diagnose a problem that we cannot replicate, visually see, or the vehicle’s onboard diagnostics does not log as a fault. It does not always mean that there is not a problem; it just means may take additional testing to find the source of the problem. If possible, we would like for you to bring the car back so we can see if we can get it to act up. We take pride in our work and would not allow your car to leave our shop unsafe or in a condition that could cause additional damage. Saab's are very complex vehicles and they are engineered with a comprehensive on board diagnostic system. The system did not find any active faults which makes it extremely difficult repair. Again, if you could please bring the car back we will get you right in, and we will find a resolution to the intermittent issues you are having. Thank You!
Thanks John! We appreciate your business and allowing us to service your vehicle over the years!