Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

526 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 5 days ago

Reviews


BL
Barb L.
New Haven, IN
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Barb said the employees were very accommodating and fair. She trusted them to tell her what was wrong with her vehicle and how much the work would cost.
This review was collected via phone interview by Customer Research Inc.

WT
William T.
Fort Wayne, IN
Chevrolet
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
William said the work was well done and he really appreciates that.
This review was collected via phone interview by Customer Research Inc.

MC
Michael C.
New Haven, IN
Subaru Impreza Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Michael said the service at this business was simple and easy. It was fairly quick.
This review was collected via phone interview by Customer Research Inc.

GH
Gary H.
Fort Wayne, IN
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Gary said the business always does right by him.
This review was collected via phone interview by Customer Research Inc.

TB
TERRY B.
Fort Wayne, IN
Chevrolet Caprice Police Patrol Vehicle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018
Responsive, friendly service
It occurred to me,, when I saw a car commercial where a woman said dependability was the most important thing in a vehicle, that she could have been speaking for me. L & S helps me have the most dependable vehicles that I have had in well over 50 years of driving. What more could anyone want in an auto service and repair company?
Rick L. from L & S Alignment - Tune Up Inc responded on 08/13/2018

Terry,
Thank you for being a good loyal customer!!


SB
SHERRiLL B.
New Haven, IN
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018
Professional & Fair
The owner *Rick & Tim* are the two I have always dealt with when I took my vehicles in for service. I have been going here for over six years. I always leave a *SATISFIED CUSTOMER.*
You will Not be disappointed!

AF
Austin F.
New Haven, IN
Saturn SL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Austin said the staff are guys that he trusts and he likes the work.
This review was collected via phone interview by Customer Research Inc.

JL
Josiah L.
Fort Wayne, IN
Chevrolet Blazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Josiah said the staff was concerned with helping him and not just taking his money.
This review was collected via phone interview by Customer Research Inc.

TW
Tim W.
New Haven, IN
Toyota Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Tim said this business does really good work. His brother in law also takes his vehicles to this business.
This review was collected via phone interview by Customer Research Inc.

AE
Amanda E.
Alpharetta, GA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Amanda said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

SM
Steve M.
New Haven, IN
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Steve said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

MW
Margie W.
Fort Wayne, IN
Ford Windstar Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Margie said this business is simply the best.
This review was collected via phone interview by Customer Research Inc.

BP
Bill P.
Fort Wayne, IN
Chevrolet HHR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Bill said they are great guys.
This review was collected via phone interview by Customer Research Inc.

DE
DENNIS E.
Fort Wayne, IN
GMC Savana Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018
Great work guys.
I made a trip to visit a buddy and the Savana ran like it did when I got it. After that trip back from DC with the noise it made and limping it home I was sure it would be costly repair. You made the repairs in less time than I expected and at less cost than I expected. Thanks for the great service as always with the L&S shop. I would advise all to give L&S a chance to show you how these guys are top grade with service and all are profesional . I have had a lot of work done here and have never been disappointed with guys.

CB
Clarence B.
New Haven, IN
Dodge Durango
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/16/2018 Category: Service
Clarence said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JC
Joe C.
Chicago, IL
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Joe said the service was awesome. The work was great. The employees walked him through his service. They showed him his replaced service parts.
This review was collected via phone interview by Customer Research Inc.

SV
Scott V.
Kendallville, IN
Jeep Cherokee
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/15/2018 Category: Service
Scott said he felt taken by this business because he took in his vehicle for an alignment and after about 10 minutes the vehicle was perfectly aligned. There was no major work done but he was charged $100.
This review was collected via phone interview by Customer Research Inc.
Rick L. from L & S Alignment - Tune Up Inc responded on 06/19/2018

The standard price for alignment of all lifted or raised vehicles is $99.95. The customer was told this when he called to make his appointment. As for taking only 10 minutes to align he is wrong. It takes longer than that to just set up to align his Jeep.


CD
Cory D.
New Haven, IN
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Cory said the staff was very friendly and got everything done in a good, timely manner.
This review was collected via phone interview by Customer Research Inc.

PM
Paul M.
New Haven, IN
Buick Rendezvous
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Paul said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

LR
Larry R.
Fort Wayne, IN
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Larry said the staff were friendly and provided good service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 526 in total