Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

555 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review about 18 hours ago

Reviews


TB
TERRY B.
Fort Wayne, IN
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019
Great auto repair experience!
Normally, to say that something was "same as usual" or "about what I expected" would not be heard as especially complimentary. But it is different at L&S. Why? Simply because the service and repair experience we have had, with 6 vehicles, for many years, is consistently first rate. If their services were sold from a display shelf, it would be the TOP Shelf.

RD
Ron D.
New Haven, IN
Lincoln MKS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Ron said the service is good.
This review was collected via phone interview by Customer Research Inc.

BM
BECKY M.
New Haven, IN
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019
Rock solid
L & S is so good about calling as soon as they diagnose the problem. The price they quote is the price on the invoice. Their work is top-notch.

MW
Margie W.
Fort Wayne, IN
Lincoln Navigator
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Margie said she has been going to the business for 35-40 years, and she's never taken it back for the same thing twice, so they're wonderful. When she drops it off she has no worries, no problems, and she feels safe so they're great.
This review was collected via phone interview by Customer Research Inc.

RH
Rafael H.
New Haven, IN
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Rafael said the staff always go out their way to make sure he is satisfied. They check all his fluids and make sure he stays informed.
This review was collected via phone interview by Customer Research Inc.

GB
GREG B.
Fort Wayne, IN
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2018
Recent service
One more satisfied visit. Merry Christmas to Rick, Tim, and Dave.

CN
Clair N.
New Haven, IN
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Spoke with Clair's husband. He said they've received service from the business for a number of years and have never been disappointed with the work done.
This review was collected via phone interview by Customer Research Inc.

LC
Larry C.
New Haven, IN
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Spoke with Melissa. She said the employees took her vehicle in right away.
This review was collected via phone interview by Customer Research Inc.

GB
GREG B.
Fort Wayne, IN
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2018
Heater
Thanks to Rick and Dave for getting my Impala's heater working. It is time to use it a bit earlier this year.

MF
Mike F.
Fort Wayne, IN
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Spoke with Marie. She said they are the best. They always do what is needed and right.
This review was collected via phone interview by Customer Research Inc.

GP
GREG P.
New Haven, IN
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Honesty and prompt service
I was very satisfied with suggestion of options for new tires on my Explorer. Service was performed well and on time. Happy customer!!

CS
CHRIS S.
Fort Wayne, IN
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Great work
Very helpful and got the job done in the time promised

MW
Margie W.
Fort Wayne, IN
Ford Windstar Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Margie said she's been doing business with them for 40 years. She loves this facility.
This review was collected via phone interview by Customer Research Inc.

SB
SAM B.
Fort Wayne, IN
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Very efficient, explained things clearly as well as costs, and prioritized the most timely repair.
I would recommend to others.

EG
Eric G.
Fort Wayne, IN
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Eric said the staff did an extremely good job and in a timely manner.
This review was collected via phone interview by Customer Research Inc.

SB
STEVE B.
Woodburn, IN
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018
Friendly and professional !
Made sure my vehicle was fixed rite. Called me with pricing and options. I feel very confident with L and S Alignment. Have used them several times and never disappointed!

JM
Joe M.
Fort Wayne, IN
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Joe said that this is a great business for service and he would recommend them.
This review was collected via phone interview by Customer Research Inc.

LS
Lance S.
Fort Wayne, IN
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Lance said everyone was friendly and the mechanic was thorough. The work was done quickly.
This review was collected via phone interview by Customer Research Inc.

DF
Dorla F.
Fort Wayne, IN
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Dorla said she has gone to this business for several years. The are really good at whatever they do with her vehicle. They treat her nice and do not take advantage of her. It is a good facility to go to.
This review was collected via phone interview by Customer Research Inc.

ES
Erica S.
Fort Wayne, IN
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Erica said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

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