Overview

Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

1992 Reviews

ReScore Reviews™ (19)

ReScore
Overall Rating 4.0526347/5Overall Rating 4.0526347/5Overall Rating 4.0526347/5Overall Rating 4.0526347/5rating 4.0526347
Original
Overall Rating 1.84211/5rating 1.84211rating 1.84211rating 1.84211rating 1.84211
93% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


DA
Devonna A.
Elgin, IL
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Great job
Kind , friendly, did a nice job taking care of my car!

P
P.
South Elgin, IL
2007 Hyundai Azera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Helpful
Can always count on good service and Jorge will answer any questions or issues you have. We have dealt with Jorge since we bought our 2007 Azera still have it. Last year purchased a 2017 Tucson, very happy and Satisfied.

Anonymous avatar
Verified Customer
East Dundee, IL
2011 Hyundai Sonata
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/19/2018 Category: Service
Oil change/ brake work
Oil Change/Brake work
JOSEPH B., Service & Parts Director from Elgin Hyundai responded on 06/19/2018

Thank you for the review, what can we do to earn 5 stars?

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com

RB
Rashmi B.
Streamwood, IL
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
great quick service!
Great service! I was there for my 15000 maintenance and they got me in and out really quickly.

SK
Srikar K.
Mundelein, IL
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
quick and easy
Guys know what they do its easy and quick service.

KB
Kevin B.
Pingree Grove, IL
2016 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Great job.
They take care of you every time.
I’m a customer for life.
JOSEPH B., Service & Parts Director from Elgin Hyundai responded on 06/16/2018

Thank you for your business and loyalty!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com

MN
Meghan N.
Carol Stream, IL
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Great dealership for service
Although we do not always use Elgin Hyundai for oil changes, every time we visit for any service on our 2017 Hyundais we are always treated in a professional manner
JOSEPH B., Service & Parts Director from Elgin Hyundai responded on 06/16/2018

Thank you for the 5 star review!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com

JM
Jose M.
Aurora, IL
2010 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
customer service
N/A
JOSEPH B., Service & Parts Director from Elgin Hyundai responded on 06/16/2018

Thank you for the 5 star review!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com

SW
Susan W.
Elgin, IL
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Awesome Service
I have been a customer for 13 years and Jorge (and Larry ) in Service has always taken excellent care of our family (4) cars !
JOSEPH B., Service & Parts Director from Elgin Hyundai responded on 06/16/2018

Thank you for the feedback and 5 star review!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com

MS
Mateusz S.
Highland Park, IL
2015 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Great Service
Amazing Service, very kind service staff , John and Sherry are two outstanding service dept representative. They know what needs to be done, they set me up with an appt in no time, I dropped my car off, gave me a ride to work, came to pick it up, friendly smiles etc. in and out, and was super happy. Thank You
JOSEPH B., Service & Parts Director from Elgin Hyundai responded on 06/16/2018

Thank you for the 5 star review!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com

Anonymous avatar
Verified Customer
Schaumburg, IL
2016 Hyundai Elantra Gt
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/14/2018 Category: Service
inattention to details
missed multiple small items that detract from overall experience.
JOSEPH B., Service & Parts Director from Elgin Hyundai responded on 06/15/2018

Thank you for the feedback, I would like to talk to you and help resolve the issues that you had while in our service department. Our goal is your satisfaction and I want to make sure you are 100% happy.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com

SW
Steven W.
Batavia, IL
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
AWESOME SERVICE
Elgin Hyundai does an OUTSTANDING job servicing my car!!!
JOSEPH B., Service & Parts Director from Elgin Hyundai responded on 06/15/2018

Thank you for the feedback and 5 star review!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com

GB
Greg B.
Bartlett, IL
2013 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2018 Category: Service
Oil Change
Too long for simple oil change and appointment needed.
JOSEPH B., Service & Parts Director from Elgin Hyundai responded on 06/15/2018

Thank you for the review and the feedback. Your feedback will help us improve.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com

MC
Mario C.
South Elgin, IL
2016 Hyundai Santa Fe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2018 Category: Service
As expected
Came in for oil change and tire rotation. Was done fairly quick for being busy staff was friendly, only issue was that service reminder on vehicle was never reset
JOSEPH B., Service & Parts Director from Elgin Hyundai responded on 06/15/2018

Thank you for the review Mario, I want to make sure the reminder has been reset for you. Would you like to come by and get that handled? Sorry that we missed that for you.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com

Anonymous avatar
Verified Customer
Saint Charles, IL
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Great people
very friendly dealership and you can tell that they genuinely care!
JOSEPH B., Service & Parts Director from Elgin Hyundai responded on 06/12/2018

Thank you for the feedback and 5 star review!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com

Anonymous avatar
Verified Customer
Rolling Meadows, IL
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
You all Rock!
You all did a great job ! Thanks
JOSEPH B., Service & Parts Director from Elgin Hyundai responded on 06/12/2018

Thank you for the great 5 star review!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com

Anonymous avatar
Verified Customer
Elgin, IL
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
quick service
I had a great experience, everyone is very friendly and had me in and out in 30 minutes !!
JOSEPH B., Service & Parts Director from Elgin Hyundai responded on 06/12/2018

Thank you for the feedback and 5 star review!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com

RO
Robert O.
Huntley, IL
2011 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Nice, Prompt service with a smile./
Jorge was very efficient and professional in handling my concerns..
JOSEPH B., Service & Parts Director from Elgin Hyundai responded on 06/12/2018

Thank you for the great 5 star review!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com

Anonymous avatar
Verified Customer
Hanover Park, IL
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Trusted Service
Trusted Service
JOSEPH B., Service & Parts Director from Elgin Hyundai responded on 06/12/2018

Thank you for the 5 star review!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com

JS
James S.
Bartlett, IL
2013 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2018 Category: Service
Great Customer Service
Always willing to help make sure your vehicle is fixed and great customer service.
JOSEPH B., Service & Parts Director from Elgin Hyundai responded on 06/11/2018

Thank you for the feedback and 5 star review!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com