ReScore Reviews™ (18)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.83333/5rating 1.83333rating 1.83333rating 1.83333rating 1.83333
93% Would Recommend
100% Business Response
Latest Review 1 day ago
Frederick W. on 04/18/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"OK"
Not so sure I would buy another Sonata
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/18/2018 04:19 PM
Violeta V. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change "
Fast oil change & eveyone who works there is friendly.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/18/2018 10:35 AM
David A. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast friendly service"
good service prices & complete inspection done
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/17/2018 05:06 PM
JOSEPH B., Service & Parts Director at Elgin Hyundai responded on 04/18/2018

Thank you for the 5 star review David.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
David S. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick fix"
I was leaving the next day on a long road trip and my front turn signal bulb went out. Of course the bulb is in a place where you have to take half the car apart to get at it, so I was not going to try this myself. Stopped in without an appointment and was taken care of at once. Not only did they fix it, the price was really reasonable. And they washed the car. Nice people, great service.......take your car there!!
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/17/2018 03:41 PM
JOSEPH B., Service & Parts Director at Elgin Hyundai responded on 04/18/2018

Thank you for the feedback and 5 stars!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Edwin A. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
I dropped by for an unscheduled oil change. I was greeted as always in a friendly manner. I was warned that ir might take a while. And to my pleasant surprise I was out of there in less than 30 minutes with an oil change and car wash to boot. I really appreciate the friendly service at the Elgin Hyundai.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/17/2018 02:09 PM
JOSEPH B., Service & Parts Director at Elgin Hyundai responded on 04/17/2018

Thank you for sharing your experience Edwin.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Robert M. on 04/17/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service at 30,000 mi."
Only complaint is that an inspection report was NOT provided.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/17/2018 01:29 PM
JOSEPH B., Service & Parts Director at Elgin Hyundai responded on 04/17/2018

Thank you for the feedback. I'm sorry you didn't get your inspection report I just emailed you a copy and everything looks great!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Christina W. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Elantra GT Services"
Our Hyundai is under warranty. There is no better place to have my Hyundai serviced. The waiting are is exceptional. Plenty of space to spread out and get things done.
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 04/09/2018
Service Type: Maintenance
Review Created: 04/17/2018 07:45 AM
JOSEPH B., Service & Parts Director at Elgin Hyundai responded on 04/17/2018

Thank you for the 5 star review!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Laura R. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"FAST EFFICENT SERVICE"
THERE IS NEVER A WAIT IF YOU MAKE AN APPOINTMENT TO HAVE YOUR CAR SERVICED. THE EMPLOYEES ARE KNOWLEDGEABLE AND HELPFUL.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/16/2018 05:07 PM
JOSEPH B., Service & Parts Director at Elgin Hyundai responded on 04/17/2018

Thank you for the great review!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Walter W. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Great experience
Vehicle: 2014 Hyundai Equus
Category: Service
Service Date: 04/12/2018
Service Type: Repair
Review Created: 04/16/2018 11:02 AM
JOSEPH B., Service & Parts Director at Elgin Hyundai responded on 04/17/2018

Thank you for the 5 star review.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Dana S. on 04/15/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"JOSE"
JOSE in Service is the only one I trust and he is the reason I continue to come back. All the other service reps are just trying to "sell" me or speak down to me...which has made think about going elsewhere. BUT then, Jose assisted me with an issue that NONE of the others were willing to deal with appropriately, but JOSE deserves a raise and accolades for having integrity and knowing the meaning of customer service!!
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 04/09/2018
Service Type: Maintenance
Review Created: 04/15/2018 10:42 AM
JOSEPH B., Service & Parts Director at Elgin Hyundai responded on 04/16/2018

Thank you for the review.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
James L. on 04/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"recent service"
Ask for Larry...you won't be disappointed
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 04/09/2018
Service Type: Maintenance
Review Created: 04/15/2018 08:02 AM
JOSEPH B., Service & Parts Director at Elgin Hyundai responded on 04/16/2018

Thank you for the great review!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Julia M. on 04/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service "
I was in and out in a very timely manner
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 04/09/2018
Service Type: Maintenance
Review Created: 04/14/2018 07:45 PM
JOSEPH B., Service & Parts Director at Elgin Hyundai responded on 04/16/2018

Thank you for the great score!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Craig G. on 04/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Really Good Guys"
Every time we’ve been there to service the car the guys take great care of us, going above and beyond. Thanks!
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 04/07/2018
Service Type: Maintenance
Review Created: 04/14/2018 06:14 AM
JOSEPH B., Service & Parts Director at Elgin Hyundai responded on 04/16/2018

Thank you for the 5 star review!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Colin A. on 04/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"perfect"
right on. no complaints. Very happy with everything
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 04/10/2018
Service Type: Maintenance
Review Created: 04/12/2018 03:28 PM
JOSEPH B., Service & Parts Director at Elgin Hyundai responded on 04/13/2018

Thank you for the 5 star review.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Hugo N. on 04/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"customer service"
I have been coming back to Elgin Hyundai for repairs on my 2013 Hyundai Sonata ever since I purchased the vehicle from this same business. The service department is professional, friendly, actually listen to your concerns, and go a long way to making you feel comfortable and informed with what needs to be done for your vehicle - I have never felt pressured to buy additional services, and they have provided such extras as cleaning the interior of my car (including the mats!) after leaving my car overnight for some work for no cost, and even giving my son a little toy vehicle when he came with me on one occasion. Larry, Alex, and all the rest are exceptional customer service minded folks!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/10/2018
Service Type: Maintenance
Review Created: 04/12/2018 11:03 AM
JOSEPH B., Service & Parts Director at Elgin Hyundai responded on 04/13/2018

Thank you for the great feedback and 5 star review.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Verified Customer on 04/12/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"??????"
???????
Vehicle: 2007 Hyundai Azera
Category: Service
Service Date: 04/09/2018
Service Type: Repair
Review Created: 04/12/2018 06:07 AM
JOSEPH B., Service & Parts Director at Elgin Hyundai responded on 04/12/2018

Thank you for the review.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Hitesh D. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service desk guy This time"
The old gentleman ( i wish i knew his name but will ask him next time. Suitable person for customer service sales n someone who can griw your business n crate trust )was excellent service provider this time. I got detailed report showing fluid levels work dine, fair rates n above all the way he communicated was very nice. Pls. Keep him at service desk or in dealing with customer. He was very impressive.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/09/2018
Service Type: Repair
Review Created: 04/11/2018 10:53 PM
JOSEPH B., Service & Parts Director at Elgin Hyundai responded on 04/12/2018

Thank you for the 5 star review.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Stanley D. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"wszystko zrobiono na medal."
dziekuje bardzo servis men za dobrze wykonana prace.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 04/09/2018
Service Type: Repair
Review Created: 04/11/2018 06:34 PM
JOSEPH B., Service & Parts Director at Elgin Hyundai responded on 04/12/2018

Thank you for the 5 star review.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Judith H. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My return visits"
I have been using The service department at Elgin Hyundai for several years. The other day I not only brought my car for service but my wife's.I have worked with Larry and George for the same period. I have nothing but the most respect for these two people.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 04/09/2018
Service Type: Maintenance
Review Created: 04/11/2018 05:10 PM
JOSEPH B., Service & Parts Director at Elgin Hyundai responded on 04/12/2018

Thank you for the 5 star review.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Thomas G. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Servoce"
Elgin Hyundai has the best customer service!!!
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 04/09/2018
Service Type: Repair
Review Created: 04/11/2018 02:15 PM
JOSEPH B., Service & Parts Director at Elgin Hyundai responded on 04/12/2018

Thank you for the 5 star review.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Displaying Review 1 - 20 of 1847 in total