Overview

Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

2383 Reviews

ReScore Reviews™ (25)

ReScore
Overall Rating 4.08/5Overall Rating 4.08/5Overall Rating 4.08/5Overall Rating 4.08/5rating 4.08
Original
Overall Rating 1.96/5rating 1.96rating 1.96rating 1.96rating 1.96
93% Would Recommend
100% Business Response
Latest Review about 7 hours ago

Reviews


P
P.
South Elgin, IL
2007 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Good Service
Always a good experience when coming in for work being done. Service Writer is walking to the car before I even get out, never have to wait to see anyone. This is a reason I have purchased 2 vehicles from Elgin and my son has also purchased 2 vehicles. I recommend the dealership to anyone looking for a Hyundai.

JL
James L.
Saint Charles, IL
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
recent service
It's the service rep that can make or break the whole experience, and Larry is the best.

SW
Steven W.
Batavia, IL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
EXCELLENT SERVICE
I always receive Excellent Service from Elgin Hyundai. Very professional people!!

Verified Customer
Bartlett, IL
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Great Service Dept Team!
Great Service Dept Team!

MD
Marilyn D.
Hoffman Est, IL
2006 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Friendly and courteous service.
No comments, thanks.

Verified Customer
Schaumburg, IL
2017 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/10/2018 Category: Service
customer service is poor
customer service is poor
JOSEPH B., Service & Parts Director from Elgin Hyundai responded on 12/10/2018

Thank you for the feedback, I'll look into the situation and see what I can do to help.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com

CS
Cathryn S.
Huntley, IL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
EXCELLENT SERVICE DEPARTMENT
Always a job well done and in a timely manner.

JS
James S.
Bartlett, IL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Great Customer Service
Great Customer Service

Verified Customer
South Elgin, IL
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/09/2018 Category: Service
Oil change
Done in timely matter

Verified Customer
Hoffman Est, IL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Fixed very rare diffecult problem.
There was a brake problem which no one noticed and did not know how to fix it.
Service man has a lot of knowledge and highly skilled person. Try his best to fix the problem and completed.

Verified Customer
Sycamore, IL
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/08/2018 Category: Service
Yes
Thanks

JW
John W.
Glendale Heights, IL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Santa sport
Bought our car there and got to l now all of you...would never go any place else...the service department is awesome ! Good work !

Verified Customer
Bartlett, IL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Express oil change
Oil change in under 30 minutes! Outstanding!

Verified Customer
Carol Stream, IL
2014 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/07/2018 Category: Service
Easy to access
Easy to access

KM
Kenneth M.
Bartlett, IL
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Oil Change
Larry is a great service writer all the guy s are great in and out 45 minutes can’t beat em

Verified Customer
South Elgin, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Taken good care of customers
Great service friendly people.

Verified Customer
Schaumburg, IL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
What title?
So zyllable

CJ
Christina J.
Bartlett, IL
2018 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
First service
Forst service on my car and was out in less than 30 minutes.

MA
Marylou A.
Bartlett, IL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Great Service
I have always been pleased with the service at Elgin Hyundai.

JS
Joanne S.
Bartlett, IL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
great coupon
I received a really great coupon by email which I took advantage of. Tom Graf was very personable and informative about this service and what I would need in the future.