Elgin Hyundai

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Overview

Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

2326 Reviews

5 star
76%
4 star
13%
3 star
4%
2 star
3%
1 star
2%

ReScore Reviews™ (25)

ReScore
Overall Rating 4.08/5Overall Rating 4.08/5Overall Rating 4.08/5Overall Rating 4.08/5rating 4.08
Original
Overall Rating 1.96/5rating 1.96rating 1.96rating 1.96rating 1.96
93% Would Recommend
100% Business Response
Latest Review about 8 hours ago

Reviews

BN
Bonnie N.
Roselle, IL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Comfortable wait
The staff is always friendly as well as the comforts while you wait.
Recommended
NS
Nicole S.
Elgin, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Great service
I had a coupon for tire rotation and oil change for $59.95. The service was great, I will continue to bring my car into the dealer for service.
Recommended
WH
William H.
Sleepy Hollow, IL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
oil change service
No hassle experience. Thank you
Recommended
Verified Customer
Sycamore, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Fast Service
Love working with Mike he’s the best!
Recommended
BG
Brian G.
Hanover Park, IL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Fast service
Timely service
Recommended
BT
Betty T.
Saint Charles, IL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Professional services
Very happy and satisfied
Recommended
MW
Murtuza W.
Hoffman Est, IL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Great Service
on time
Recommended
MR
Micheal R.
Streamwood, IL
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Good dealer
Always a completive price, I prefer to pass many franchise shops to come here.
Recommended
Nick O. from Elgin Hyundai responded on 11/15/2018

Michael, thank you for the feedback! We are happy to hear of your positive experience at Elgin Hyundai, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future!

Best, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

CR
Carl R.
Elgin, IL
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Very good service.
Very knowledgeable and professional service representatives. Pleasant to talk to.
Recommended
Nick O. from Elgin Hyundai responded on 11/15/2018

Carl, thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was a pleasure to talk to and that they were very knowledgeable and professional. We look forward to working with you again!

Best, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

FF
Frederic F.
Bartlett, IL
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Friendly service
Friendly service, clean area to wait for your car
Recommended
Nick O. from Elgin Hyundai responded on 11/15/2018

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving friendly service and a comfortable and clean place for all our guests during their visit at our dealership.

Best, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

Verified Customer
Bartlett, IL
2005 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/12/2018 Category: Service
Great service
Location service courtesy love the coupons all attributable 2 Hyundai in Elgin
Recommended
BC
Barbara C.
Huntley, IL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/12/2018 Category: Service
Regular service
Good service and fast :)
Recommended
Nick O. from Elgin Hyundai responded on 11/13/2018

Barbara, thank you for the feedback! Please come visit us if you need anything else, be it service or sales.

Best, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

 

Verified Customer
Bartlett, IL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
You people have GREAT service and GREAT customer service
Same as above
Recommended
Nick O. from Elgin Hyundai responded on 11/13/2018

We appreciate the kind words. We look forward to seeing you again in the future!

Best, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

KG
Kay G.
Elgin, IL
2008 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Good service
Service people (Jorge) listen to you and don't try to force things on you. You are given suggestions but no hard sells. You are allowed to make the decisions as to what to have done.
Recommended
Verified Customer
Elgin, IL
2008 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Hyundai Accent
Provide good service.
Recommended
Verified Customer
Elgin, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/08/2018 Category: Service
Oil change
A
Recommended
LA
Laura A.
Elgin, IL
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Serice
Service department is great. Larry is very knowledgable and friendly. Work is done great and on time.
Recommended
JC
Jerry C.
Streamwood, IL
2009 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Oil change
Other than an oil change that ended up costing $400, not bad, but we needed a 90K checkup.
Recommended
PF
Paula F.
Chicago, IL
2017 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
The people
I always have a great experience when I come to Elgin Hyundai. After all I come all the way from Chicago. There is no other dealer better. There's no long wait and you get your car washed. That's a plus to me.
Recommended
KC
Karen C.
Hanover Park, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Great customer service
The service department was very accommodating when I went last week
Recommended