Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(3,484 Reviews)

ReScore Reviews™ (98)

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
93% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


VM
Vito M.
Bartlett, IL
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2021 Category: Service
Great people
Will use this service shop again
JENNIFER T., Customer Relations Manager from Elgin Hyundai responded on 06/14/2021

Vito, 

Thank you for taking the time to fill out our survey and for your 5 star review!  We appreciate your business and look forward to seeing you again!

Jenni Tuton
Customer Relations Manager
Elgin Hyundai
847-628-2845

WB
Wojciech B.
Streamwood, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2021
Excellent Exxperience!
Great service, very friendly stuff; especially George Campbell who was taking care of us, it was pleasure to deal with this nice guy, we are very satisfied with out new Hyundai. Great job George, keep it up Elgin Hyundai! Totally recommended dealer around Chicagoland and beyound! Thanks again!
JENNIFER T., Customer Relations Manager from Elgin Hyundai responded on 06/10/2021

Wojciech,

Thank you for taking the time to fill out our survey and for your 5 star review!  We appreciate your business and look forward to seeing you again!

Jenni Tuton
Customer Relations Manager
Elgin Hyundai
847-628-2845

Verified Customer
Elgin, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2021 Category: Service
Great service
Quick and efficient. The staff was very nice. Explained everything to me. No issues with service
JENNIFER T., Customer Relations Manager from Elgin Hyundai responded on 06/08/2021

Thank you for taking the time to fill out our survey and for your 5 star review!  We appreciate your business and look forward to seeing you again!

Jenni Tuton
Customer Relations Manager
Elgin Hyundai
847-628-2845

ES
Elizabeth S.
Bartlett, IL
2020 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2021 Category: Service
Quick service
Quick service
JENNIFER T., Customer Relations Manager from Elgin Hyundai responded on 06/07/2021

Hi Elizabeth!

Thank you for taking the time to fill out our survey and for your 5 star review!  We appreciate your business and look forward to seeing you again!

Jenni Tuton
Customer Relations Manager
Elgin Hyundai
847-628-2845

MM
Marco M.
Elgin, IL
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2021 Category: Service
Da best
Always fast when getting and oil change. In and out
JENNIFER T., Customer Relations Manager from Elgin Hyundai responded on 06/07/2021

Marco,

Thank you for taking the time to fill out our survey and for your 5 star review!  We appreciate your business and look forward to seeing you again!

Jenni Tuton
Customer Relations Manager
Elgin Hyundai
847-628-2845

DS
Daniel S.
Elgin, IL
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/01/2021 Category: Service
Dealership caused issue that they cannot solve
I came in just to have routine maintenance done and have now a car that has an issue caused by the dealer, which the dealer states cannot be solved.
BO
BENJAMIN O. from Elgin Hyundai responded on 06/02/2021

Daniel, thanks for taking the time to speak with Jorge and giving us a chance to make this right. We will see you for your appointment on Friday!

Ben Oliver
Service and Parts Director
Elgin Hyundai/Genesis of Elgin
(847)-888-8222
boliver@blautogroup.com


JF
Joseph F.
Elgin, IL
2018 Hyundai Sonata Hev
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2021 Category: Service
Great service
Excellent service done correctly. Good price recommend Hyundai service department.
JENNIFER T., Customer Relations Manager from Elgin Hyundai responded on 06/01/2021

Hi Joe!  

Thank you for taking the time to fill out our survey and for your 5 star review!  We appreciate your business and look forward to seeing you again!

Jenni Tuton
Customer Relations Manager
Elgin Hyundai
847-628-2845

Verified Customer
South Elgin, IL
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2021 Category: Service
quality repair shop
Service Mgr. scheduled my needed repairs and they were completed while I waited.
JENNIFER T., Customer Relations Manager from Elgin Hyundai responded on 05/26/2021

Thank you for taking the time to fill out our survey and for your 5 star review!  We appreciate your business and look forward to seeing you again!

Jenni Tuton
Customer Relations Manager
Elgin Hyundai
847-628-2845

WM
Wendy M.
Schaumburg, IL
2020 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2021 Category: Service
Friendly staff
Very accommodating!
JENNIFER T., Customer Relations Manager from Elgin Hyundai responded on 05/24/2021

Wendy,

Thank you for taking the time to fill out our survey and for your 5 star review!  We appreciate your business and look forward to seeing you again!

Jenni Tuton
Customer Relations Manager
Elgin Hyundai
847-628-2845

ST
Svitlana T.
Roselle, IL
2008 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2021 Category: Service
Great service and great people!
Great service and great people!!!
JENNIFER T., Customer Relations Manager from Elgin Hyundai responded on 05/24/2021

Svitlana, 

Thank you for taking the time to fill out our survey and for your 5 star review!  We appreciate your business and look forward to seeing you again!

Jenni Tuton
Customer Relations Manager
Elgin Hyundai
847-628-2845

CS
Christopher S.
Roselle, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2021 Category: Service
Great service center
I will be bringing both of my Hyundais to Elgin Hyundai. Both were purchased at another dealer.
This location earned our repeat business.
JENNIFER T., Customer Relations Manager from Elgin Hyundai responded on 05/19/2021

Christopher, 

Thank you for taking the time to fill out our survey and for your 5 star review!  We appreciate your business and look forward to seeing you again!

Jenni Tuton
Customer Relations Manager
Elgin Hyundai
847-628-2845

TT
Terri T.
Elgin, IL
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2021 Category: Service
Fast service
Easy in and out. Very nice service guys and comfortable waiting room.
JENNIFER T., Customer Relations Manager from Elgin Hyundai responded on 05/19/2021

Terri, 

Thank you for taking the time to fill out our survey and for your 5 star review!  We appreciate your business and look forward to seeing you again!

Jenni Tuton
Customer Relations Manager
Elgin Hyundai
847-628-2845

GR
Gene R.
Wayne, IL
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2021 Category: Service
Good service
Took care of my problem

Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/18/2021 Category: Service
Felt we were over charged
Took longer than expected
BO
BENJAMIN O. from Elgin Hyundai responded on 05/20/2021

Mr. Rajeck, thank you for taking the time to speak with Eric, and giving us a chance to make it right. 
Please use this email as proof/voucher for those 2 free oil changes as promised. 

We will see you next time, and thanks for choosing Elgin Hyundai

Ben Oliver
Service and Parts Director
Elgin Hyundai/Genesis of Elgin
(847)-888-8222
boliver@blautogroup.com


PR
Petra R.
Elgin, IL
2020 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2021 Category: Service
Always dependable
The service dept is always ready to help, they listen to your concerns and address them accordingly and that gives me a piece that my vehicle is in top shape and ready for my next driving adventures.
JENNIFER T., Customer Relations Manager from Elgin Hyundai responded on 05/17/2021

Petra,

Thank you for taking the time to fill out our survey and for your 5 star review!  We appreciate your business and look forward to seeing you again!

Jenni Tuton
Customer Relations Manager
Elgin Hyundai
847-628-2845

WS
Walter S.
Lake In The Hills, IL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2021 Category: Service
Quick, correct, clean service
They are definitely the best !
From service writer to car washer
They are the icing on the quality service professional
JENNIFER T., Customer Relations Manager from Elgin Hyundai responded on 05/12/2021

Walter,

Thank you for taking the time to fill out our survey and for your 5 star review!  We appreciate your business and look forward to seeing you again!

Jenni Tuton
Customer Relations Manager
Elgin Hyundai
847-628-2845