Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

2566 Reviews

ReScore Reviews™ (31)

ReScore
Overall Rating 4.1612919/5Overall Rating 4.1612919/5Overall Rating 4.1612919/5Overall Rating 4.1612919/5rating 4.1612919
Original
Overall Rating 2.13333/5Overall Rating 2.13333/5rating 2.13333rating 2.13333rating 2.13333
93% Would Recommend
100% Business Response
Latest Review about 1 hour ago

Reviews


Verified Customer
Warrenville, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Oil change
Best dealership

TV
Torie V.
Sycamore, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019 Category: Service
Service Team
Fast fair friendly service

MW
Mark W.
Bartlett, IL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019 Category: Service
Quality service
They did a great job

JS
John S.
Elgin, IL
2004 Hyundai Xg350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Service Department
Jim Selig and Ef Mallet are great. Jim always makes feel welcome and assists me. I feel comfortable with having Ed work on my car as he knows it. PLEASE MAKE SURE YOU GIVE COPIES OF THIS FEEDBACK TO BOTH OF THEM.

Verified Customer
Villa Park, IL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Great customer service
MikeV made the experience a”5”.

Verified Customer
Hanover Park, IL
2018 Hyundai Kona
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/15/2019 Category: Service
Kona
Staff are service oriented.

RS
Robert S.
Hanover Park, IL
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Service survey
Great service

KK
Karyn K.
Downers Grove, IL
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Treated with respect
My experiences every time have been a pleasant experience. The staff at Elgin Hyundai is always kind and helpful. I never have been at a dealer where it feels so comfortable.

Verified Customer
Elgin, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Satisfied
The service writer was very helpful.

SC
Scott C.
Schaumburg, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Excellent!
Another great experience!

Verified Customer
Elburn, IL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/12/2019 Category: Service
15K Maintainace
I like the way they treat you, very polite and the service was pretty fast this time. The only thing I didn't like is not related to the service perse, is about the online shedule system. When I scheduled my service it told me that I had to have the 15K maintainace, and thats fine, but the thing is that it doesn't say how much is it. I'm not complaining about the cost but at least I would like a heads up of how much it's going to cost me before I get there and tell me is $200. I'm not the kind of person that have $200 right out on my pocket. If I need to do it I'll pay for it, but at least give me a heads up.

SL
Shawn L.
Streamwood, IL
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Very speedy service
Had an oil change appointment for 10:30. Showed up 15 minutes early to check in, maybe get seen a few minutes early if they're going fast. I was done by my appointment time

MG
Michael G.
Elgin, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/12/2019 Category: Service
Recall gone bad
Recall gone bad
JOSEPH B., Service & Parts Director from Elgin Hyundai responded on 03/13/2019

Thank you for the feedback Michael. I would like to contact you and discuss the service you received and see what I can do to help.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
JOSEPH B., Service & Parts Director from Elgin Hyundai responded on 03/15/2019

Mike, It was nice talking to you and I hope I was able to help. If you need anything else while we wait for the backorder to come in please let me know. Thanks!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com

RB
Robert B.
Wheaton, IL
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Check engine light
I took my car to have my car serviced for a check engine light. I knew what the code was and had an idea of what it would take to fix. After checking the car Jorge told me exactly what I would have expected. Nothing more or nothing less. Since the price (reasonable) was high for me right now Jorge was kind enough to review upcoming expected service windows to see if a part of the quote could be handled then. No such luck. No worries, car is in better shape than when I bought it in. Thanks everyone.

Verified Customer
Hanover Park, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Once again, excellent experience!
As always, the service team was terrific. Booked the first appointment of the day and I was in and out for my oil change and tire rotation in about 30 minutes. I've never had a bad experience with this dealership, and intend to keep coming back.

CR
Christine R.
Schaumburg, IL
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Great service
Polite , friendly service. Nice large waiting room.

Verified Customer
Hoffman Est, IL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Fast, reliable service.
Quick, professional, friendly service.

BF
Benjamin F.
IL
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2019 Category: Service
frendly
they let you know the most necessary need for the car, not pushy.

PG
Patricia G.
Elgin, IL
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
its close to my house
Thanks for being prompt to help me.

Verified Customer
Bartlett, IL
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
Good Service department
Service department was very courteous, and the wait was not long at all.