Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

2449 Reviews

ReScore Reviews™ (29)

ReScore
Overall Rating 4.1379272/5Overall Rating 4.1379272/5Overall Rating 4.1379272/5Overall Rating 4.1379272/5rating 4.1379272
Original
Overall Rating 2.10345/5Overall Rating 2.10345/5rating 2.10345rating 2.10345rating 2.10345
93% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


RR
Ronda R.
Carpentersville, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Very happy
Very kind and honest with me . Great service

TS
Tony S.
Elgin, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Love Hyundai
they took extra good care of me and made sure I had a vehicle while they fixed mine. courteous staff. Professional environment. I actually enjoyed my experience.

CP
Cynthia P.
Elgin, IL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Great service as usual
Service was completed in a timely manner as always. Everything thoroughly explained with no surprises.

JJ
John J.
Hanover Park, IL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Good service reps.
Good. Service. Friendly representative.Cost for service compares well to other places.

CA
Curt A.
Wayne, IL
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Excellent place for parts and service
5 stars without a doubt. Mike their ASM was very accommodating and keeping me updated on the status of my vechile every half hour. With a quick phone call I was there there that morning with no appointment 30 minutes later. although I waited for two hours I was put in a loaner and pick up my car by 5 pm.

RR
Robert R.
Barrington, IL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
friendly people
treated me very well

RU
Rey U.
South Elgin, IL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Sonata
They take good care of you (they have coffee snacks) and your car too

RD
Rachel D.
Elgin, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Fast service
I came in for an oil change and I was in and out very quickly, gentleman were very friendly.

Verified Customer
Crystal Lake, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Great service
They were very prompt and professional

Verified Customer
Bartlett, IL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Courteous and Prompt
All issues have been resolved to my satisfaction. Thanks to Hyundai for their prompt response.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/12/2019 Category: Service
A little disappointed
The oil change took forever even with an appointment. I guess it was due to some problem with the computer reader needing charging. Also, had my tires rotated but I'm not sure the tire pressure was checked because a few days later my low tire pressure light went on and when I checked the pressure , all 4 tires were at 28 or lower. Normally, service has been great...this time a little off.
JOSEPH B., Service & Parts Director from Elgin Hyundai responded on 01/14/2019

Thank you for the feedback, I will look into this and make sure this doesn't happen again. Thank you for your business.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com

RK
Raymond K.
Carol Stream, IL
2014 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Honest and professional service!
Short wait and a quality job!

NR
Nancy R.
Schaumburg, IL
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Great service.
Great associates in your service department.

Verified Customer
Elgin, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Recall
Fast and friendly. Larry was great!

MV
Maria V.
Elgin, IL
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Always a Great Service!
José Reynoso and the staff are so diligent . Their service have been excellent throughout these 9 years.

Verified Customer
Hanover Park, IL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Friendly face greeted me. Fast oil change. Great work
Friendly face greeted me. Fast oil change. Great work and I got a car wash without even asking.

SC
Samuel C.
Bartlett, IL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
great dealership
g
Great quick service always a wash too

Verified Customer
South Elgin, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Service department very helpful and accomodating, trusting.
Service department very helpful and accomodating. Always willing to to take the time to listen as well as to explain vehicle service/maintenance requirements.
I trust having my vehicle serviced by Elgin Hyundai.

Verified Customer
Crystal Lake, IL
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/08/2019 Category: Service
Services
Service took a while, however, staff was accommodating regarding concerns. Staff is always friendly when present place is consistently clean and comfortable.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/08/2019 Category: Service
Services
Cleanliness and amenities are great, service time is poor
JOSEPH B., Service & Parts Director from Elgin Hyundai responded on 01/14/2019

Thank you for the feedback, Sorry about the inconvenience you experienced on your service visit. 

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com

SZ
Scott Z.
Bartlett, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Quick, professional, and friendly.
I've been going to Elgin Hyundai for service for many years. The service team is great. They strive to make sure their work is done correctly and efficiently. Great job.

JP
Juanita P.
Bartlett, IL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
No Pressure
Love that I came in for an oil change and wasn't told that i have 25 other things wrong like has happened to me at other dealers! Of course if its legit I want to know but hasn't always been the case.