Elgin Hyundai

Greeted by name. Given thorough explanations.

I bought my 2017 Hyundai Tucson for its first oil change. Within 20 minutes of being there the oil change was complete. Quick and efficient service.

We have been going to Wilkins Hyundai not anymore your service far exceeds them

Whenever I take my car in for service, I am treated with respect which does not happen very often these days. They are very helpful.
Thank you.

The service dept treated my husband and I very well during the service of our vehicles. Very clean respectful and courteous.

Friendly staff, good discounts, and timely service.

Service was done well and for less than expected.

All of the representatives I had contact with at this appointment, Jim, Larry, George and Mike could not have been more helpful. I am always telling everyone what great service I receive at Elgin Hyundai.

Very impressed by Elgin Hyundai.

Was in a real hurry and did the Express Oil Change this time in and Larry had the vehicle ready on time. Too bad it was raining as I missed having the vehicle washed this time.

Larry was very friendly and made me feel like I was part of the family and not just a customer. He searched out coupons and made suggestions for future appointments. All in all a very pleasant and professional environment. Only probably was that you ran out of donuts and I had to eat a healthy snack instead LOL. Thanks

We originally went on Randal Rd in Algonquin. I had a terrible experience with them covering an item under warranty. I had to call corporate headquarters file a complaint, refusing to return to Algonquin, I was given the Elgin service department. Larry Rosecrants went above and beyond to get our car approved and repaired. He very nicely listened to my complaint, understood and helped us to get the issue resolved. I walked out feeling so relieved that my car was now safe to drive and covered. Larry is the kindest person I've ever met in a dealership service department and even though Algonquin is closer to my home, Elgin will be where we go. It's so refreshing to walk out of a dealership trusting the people you deal with and not having to deal with scam artists. Larry made me feel their department is trustworthy and therefore has our business. Larry is huge asset to your company and very much appreciated. Thank you Elgin Hyundai for making my car safe again and for caring.

Great service and communication

5 Stars

Hyundai lived up to its great name , George is a class act I will never buy any other make but Hyundai.

Steve my salesman, and the service department (Larry) are wonderful. They are kind, courteous and always professional. How nice it is to be treated with respect.

I still can't believe that I am getting the oil changed for free. This dealership continues to amaze me. I am on my 6th or 7th oil change now (I drive a lot) and I get the car back with a fresh wash as well.

Keep up the good work 👍🏼

Like always it is Jorge to my aid with my car. He explains everything so I understand what is needed and what it is and the cost. Jorge was great which is the same as the past 13 years that he has helped me with my car.

Very well customer focus, respect customer time and finish service on time.