Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

445 Reviews

99% Would Recommend
Latest Review 24 days ago

Reviews


RT
ROBERT T.
Houston, TX
Mercedes-Benz SL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2019
ABSOLUTELY AMAZING SERVICE!!!
I had an issue with starting my car, so I set an appointment with Elite Bmers And Benz. They diagnosed the issue, and ordered the part needed to resolve the issue. Maintenance was rescheduled early Wednesday morning May 29, 2019. My car was ready for me to drive away before !0:00 a.m. the same day. Thank you Matt and Jacob.
Respectfully, Robert

Verified Customer
Spring, TX
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019
Well done
Elite Bmers and Benz did an excellent job on my car. They did what they promised, in the time they said, and for the price they quoted. Everyone there was pleasant and easy to deal with

DJ
DEQUANDRIA J.
Houston, TX
Mercedes-Benz CLS-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019
Great!!!
Custom service is Awesome!!! Jacob was very helpful and knowledgeable. Price was fair...My vehicle was service in a timely manner...I totally recommend Elite Bmers And Benz ...

SB
SHAWN B.
Houston, TX
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019
Great Service
Matt and Jacob are awesome! Very knowledgeable and easy to work with. They aren’t out to make a buck but are interested in your well being.

PP
Paul P.
Texas
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Paul said they are really good people.
This review was collected via phone interview by Customer Research Inc.

BS
BRUCE S.
Spring, TX
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2019
Great service even when very busy
Matt and Jacob quickly diagnosed a coolant leak and fixed the problem, even though they were very busy with other cars. Thanks for the great service!

ML
MARK L.
Spring, TX
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019
Friendliness of everyone there. Response time to correcting auto problems.
Friendliness of everyone there. Quick turn around time.

NL
Natacha L.
Texas
Land Rover Range Rover
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Natacha said this business does work well and she trusts Matt and his team to take care of her vehicle.
This review was collected via phone interview by Customer Research Inc.

VG
VINCENT G.
Houston, TX
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019
Honesty and reliable
Matt is a really good Machanic. He takes is time to explain what the problems are and he gives options. Matt is very knowledgeable about Benz and Bmw and I highly recommend him.

CG
CLEVE G.
Houston, TX
Mercedes-Benz SL-Class
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/07/2019
check engine light still on!
The CHECK ENGINE light is still on, you did not fix it! going to bring car back so you can fis it.

SN
Sheryl N.
Texas
Mercedes-Benz S550
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Sheryl said she was glad for the service. The business was honest and was able to expedite her vehicle's service. She loves Matt and stated she couldn't imagine getting any better service elsewhere. They are the best business in Houston.
This review was collected via phone interview by Customer Research Inc.

SW
STEPANIE W.
Spring, TX
Mercedes-Benz S350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2019
Experts in Benz repair with the Benz price.
These guys give us the same quality service that we’ve received at Mercedes Benz North but at a much more affordable price. We still have one of our Benzs serviced at the dealership because it’s still under warranty. The only difference that we can cite is the location.

KW
KEVIN W.
Spring, TX
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019
Elite Bmers and Benz
Great shop off Louetta in Spring. Good service and good people. Everything done as promised with no surprises.

TS
Tish S.
Spring, TX
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
Tish said that even without an appointment, the staff would always be able to squeeze her vehicle in.
This review was collected via phone interview by Customer Research Inc.

JL
JEFF L.
Spring, TX
BMW Z3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019
Great as usual
I have been coming here since their opening. Everyone is professional and knowledgable. They have always been honest with me and at no time have I ever felt they took advantage of me. It is hard to find a honest repair garage but I have found one here.

BS
BRAXTON S.
Houston, TX
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019
Fair and Honest
Matt diagnosed my rattle and indicated it could be fixed at my next scheduled maintenance. Did same day service as usual, quick and efficient; ready to go

BS
BRUCE S.
Spring, TX
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019
Outstanding service!
Matt and Jacob know their BMWs!! They are very knowledgable and courteous.

GK
George K.
Spring, TX
BMW 6 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
George said one of the employees is very knowledgeable, honest, and nice.
This review was collected via phone interview by Customer Research Inc.

JS
Jr S.
Spring, TX
Porsche Boxster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
JR said the facility did good work.
This review was collected via phone interview by Customer Research Inc.

RC
RONALD C.
Spring, TX
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019
Good work at a decent price
Replaced valve cover, valvtronic actuator motor, and gaskets/seals.

Displaying Review 1 - 20 of 445 in total