Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85
4.9

( 436 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 4 days ago

Reviews


Verified Customer
Houston, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2019
Great service
We can always count on J’s Auto to repair our vehicles!

DG
DAVID G.
Houston, TX
Oldsmobile Eighty-Eight
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019
Very convenient
More than I was hoping for but better than expected

RS
Richard S.
Texas
Ford Fusion
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/04/2019 Category: Service
Richard said the business was good.
This review was collected via phone interview by Customer Research Inc.

BS
BRITTANY S.
Dodge Nitro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019
Love the atmosphere
I went straight in and didnt take long to find the issue...i fell in love with this shop right off top👍 great job guys

CB
Cole B.
Houston, TX
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Service
Cole said he was referred to the business. He, in turn, would refer someone else to them.
This review was collected via phone interview by Customer Research Inc.

RG
Regenal G.
Texas
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Service
Regenal said the business was good.
This review was collected via phone interview by Customer Research Inc.

TB
TIFFANY B.
Houston, TX
Cadillac ATS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019
Recent visit
Another quick and great visit at J’s. I can also depend on an honest and quality job being done. I don’t ever have to worry about integrity when it comes to Juan and his team.

TT
Trinidad T.
Tomball, TX
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019 Category: Service
Trinidad said the employee is always polite, listens to what he has to say and he explains the work he did, and why he did it. He added he recommends this business all the time.
This review was collected via phone interview by Customer Research Inc.

PH
PATRICK H.
Tomball, TX
Mercedes-Benz GL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2019
Personal Service at it’s best
I just wish I needed to visit less. Anyway, when it’s needed, J’s is the place to go.

MW
MARK W.
Houston, TX
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2019
Honest service
Everyone is so friendly and the service is great!!!!

EP
Erick P.
Texas
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019 Category: Service
Erick said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

JD
JOHN D.
Cypress, TX
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019
Fast, Friendly and Affordable
I usually have my truck back the same day. These mechanics know what they are doing. I have used this business for over 10 years and send all my friends and family here. They also are blown away by the service and care given to every customer and vehicle.

AB
ANDREW B.
Houston, TX
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2019
Fast & Reliable
Always quick to diagnose the problem and perform the service!

RC
ROBERT C.
Houston, TX
Lincoln Navigator
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2019
Service vehicle
Juan, got my vehicle in and changed the oil and filter on time as promised.

Verified Customer
Cypress, TX
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2019
Great service
Great service and they're very prompt while very reasonable on price.

BB
Brooke B.
Spring, TX
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2019 Category: Service
Brooke said she loved the service.
This review was collected via phone interview by Customer Research Inc.

DG
DIANA G.
Houston, TX
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019
Repair on two cars
If some off you have read my reviews but if not let me tell you J’s Auto is the only place I have trust Mr Juan and his team are amazing . If anyone is having a hard time finding a trustworthy and loyal repair shop come to J’s Auto . Thank you Juan God bless you all

JW
JAY W.
Cypress, TX
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019
All the team take extra time in explaining the problem and then with J,s assistance resolve the problem
J's has over the years been a great friend and someone I can trust with my vehicles. Couldn,t be prouder than to call him a friend and a terrific mechanic even though He is a Cub fan. But this to shall pass

JC
John C.
Houston, TX
Nissan Quest
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019 Category: Service
John said he always has a good experience with the staff.
This review was collected via phone interview by Customer Research Inc.

TA
TIM A.
Tomball, TX
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2019
Nissan AC
Juan addressed the issue I was having, isolated the problem and promptly made the repair.

Displaying Review 1 - 20 of 436 in total