Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
They have two shops. One in Valicia (Body and paint repair) and one in Castaic (for all other repairs), and they are both very close in proximity.
The managers in both shops are very Helpful, Friendly and Very Knowledgeable on the work you need done. Before they release your RV to you, they make sure that you are Very Satisfied with the work done.
I've had my 5th wheel in both shops and was Very Happy and satisfied with the outcome of the repairs.
The owners are very friendly and have very much pride in the work their shops put out. They stand 100% behind all the repairs done. I feel they have one the best customer service policies I've ever delt with.
I've referred some of my friends and others to their shop and they were also very Happy with the repairs done.