Elmer's Brighton Garage


Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

438 Reviews

100% Would Recommend
Latest Review 2 days ago
ANDREY K. on 02/20/2018
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"What a place to get work done"
Came in to get some work done on my hatchback. The service was done well, and quickly also. When I got into the car and headed down the street I could feel the difference in the work that was performed. The owner was happy to receive the business and we chatted for about 10 minutes after the bill was paid, with lots of suggestions and insight into vehicles, maintenance and other topics. Happy to be a supported of this small local business.
Great customer service. Great service. And a great and positive environment. You know who I'll be contacting the next time I need service. Thank you!
Vehicle: Volkswagen Golf
Service Date: 02/19/2018
Review Created: 02/20/2018 08:15 PM
JAN E. on 02/19/2018
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"Reliability and trust"
I brought my first car to Elmer's in 1984 just because it was convenient , but have subsequently brought every car I have owned for the next 34 years there. It's not a matter of just price. They're not the cheapest, but also far from the most expensive. Everything they undertake to do they do right the first time. They have kept abreast of the ever increasingly complex electronics in modern cars. They have never recommended an unnecessary repair. They always tell me when a car is at death's door instead of pouring expensive repairs and parts into it. In short, they have hit the trifecta - they do excellent work; at a fair price; and perhaps most importantly, I have learned that I can trust them. There are probably auto repair shops elsewhere that are scrupulously honest and do good work, but none are better.
Vehicle: Toyota Prius
Service Date: 02/19/2018
Review Created: 02/19/2018 09:13 PM
Frank R. on 02/15/2018
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Frank said he would recommend this business for service.
Vehicle: Ford Fusion
Category: Service
Service Date: 02/14/2018
Review Created: 02/15/2018
This review was collected via phone interview by Customer Research Inc.
Micah B. on 02/15/2018
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Micah said the business was very thorough.
Vehicle: Nissan Sentra
Category: Service
Service Date: 02/14/2018
Review Created: 02/15/2018
This review was collected via phone interview by Customer Research Inc.
Mundher A. on 02/12/2018
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Mundher said the service was great.
Vehicle: Honda Fit
Category: Service
Service Date: 02/08/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Andrew J. on 02/12/2018
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Andrew said the business provided excellent service. The job was completed on time, it was extremely well done, and the price was reasonable
Vehicle: Toyota Tundra 4WD Truck
Category: Service
Service Date: 02/09/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Richard B. on 02/09/2018
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Spoke with Richard's wife. She said the service was wonderful and the employees were great. She was stuck for a ride, and Johnny drove her home.
Vehicle: Subaru Outback
Category: Service
Service Date: 01/24/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Sherri A. on 02/08/2018
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Sherri said she really appreciates how honest and trustworthy the mechanic is. He's also very thorough when it comes to making sure he diagnoses the problem correctly.
Vehicle: Honda CR-V
Category: Service
Service Date: 01/26/2018
Review Created: 02/08/2018
This review was collected via phone interview by Customer Research Inc.
Lisa H. on 02/07/2018
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Lisa said the overall experience was timely. The business made it easy for her.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 01/09/2018
Review Created: 02/07/2018
This review was collected via phone interview by Customer Research Inc.
James F. on 02/03/2018
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James said he was happy with the service he received, and the price.
Vehicle: Suzuki SX4
Category: Service
Service Date: 01/31/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
JIM K. on 01/24/2018
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"On Time, Helpful Diagnosis"
I was just scheduled for an oil change today, but I arrived with a concern about a coolant leak, too. Elmer's handled the extra diagnostic work without batting an eyelash, and I was in and out promptly.
Vehicle: Lexus ES 350
Service Date: 01/24/2018
Review Created: 01/24/2018 09:00 PM
Robert T. on 01/24/2018
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Robert said this business was very helpful.
Vehicle: Pontiac G6
Category: Service
Service Date: 01/22/2018
Review Created: 01/24/2018
This review was collected via phone interview by Customer Research Inc.
JESSICA M. on 01/22/2018
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"Keeping my Rosie going!"
Great shop! Great people! Honest prices! Quick, skillful work!
Thanks for keeping my Rosie going for so long!
Vehicle: Toyota RAV4
Service Date: 01/22/2018
Review Created: 01/22/2018 07:38 PM
CHUCK H. on 01/20/2018
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"Personal service with high integrity "
LOVE Elmer's! A local place you can trust to be honest and fair. This place is a gem!
Vehicle: Toyota Prius
Service Date: 01/19/2018
Review Created: 01/20/2018 08:50 AM
DEB K. on 01/19/2018
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"Incredibly kind, helpful, honest"
A fabulous place! They are exceptionally kind and provide very clear explanations of the issues with your car. Most impressively, they offer solutions that take the condition and age of your car into account. Amazing concern for customers!!!
Vehicle: Honda CR-V
Service Date: 01/18/2018
Review Created: 01/19/2018 08:04 AM
MARJORIE K. on 01/16/2018
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"Elmer’s is always friendly - it make you feel good just to walk in the door."
See above
Vehicle: Lexus RX 450h
Service Date: 01/15/2018
Review Created: 01/16/2018 08:30 AM
Rich H. on 01/15/2018
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Rich said the employees were courteous and prompt.
Vehicle: Honda CR-V
Category: Service
Service Date: 01/12/2018
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
Dave K. on 01/12/2018
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Dave said the staff met his expectations. He was happy with his service, and there were no surprises.
Vehicle: Toyota Camry
Category: Service
Service Date: 01/11/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
Alex S. on 01/10/2018
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Spoke with Maria. She said the service was excellent.
Vehicle: Kia Optima
Category: Service
Service Date: 01/08/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Tim H. on 01/10/2018
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Tim said the business went above and beyond what he expected. The issue that he took the vehicle in for was power related. They found and repaired a tie rod end, which they informed him of. The total bill was a little more than he had planned on. He took the vehicle for a long drive after he picked it up and everything was fine, but he smelled gas coming through the heater. He is not sure if the smell is related to the repairs or if it was preexisting, but it is a concern. He will be leaving town for 2 weeks and if the problem persists he plans to take it back to them. He will be using them for other services in the future.
Vehicle: Chrysler Sebring
Category: Service
Service Date: 01/09/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 438 in total