Elmer's Brighton Garage


Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

405 Reviews

100% Would Recommend
Latest Review 8 days ago
STEVAN R. on 12/07/2017
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"Excellent Service with Integrity"
John and his crew are true professionals. They don't try to up sell you on unnecessary service items like so many others in this area attempt to do. They provide what you need and offer suggestions as needed. They take the time to explain any issues they surface with alternatives. I would not go anywhere else.
Vehicle: Toyota Sienna
Service Date: 12/06/2017
Review Created: 12/07/2017 09:39 AM
Darrell N. on 12/01/2017
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Darrell said the staff gave him no reason to complain about the work. They were reliable and the folks were wonderful. It was a pleasure working with them.
Vehicle: Toyota Matrix
Category: Service
Service Date: 11/30/2017
Review Created: 12/01/2017
This review was collected via phone interview by Customer Research Inc.
Robert H. on 12/01/2017
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Robert said he chose to visit this business over others because they are the best he has seen. Peter and John are great and they do honest work. He doesn't mind spending the money because the work they do is worth every penny.
Vehicle: Ford Focus
Category: Service
Service Date: 11/30/2017
Review Created: 12/01/2017
This review was collected via phone interview by Customer Research Inc.
NAOMI H. on 11/28/2017
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"Awesome Mechanics"
John, Chris, and Pete are so amazing and accommodating and I never feel like I'm asking too many questions! They go above and beyond to provide excellent service in a timely manor. These guys rock!
Vehicle: Subaru Impreza Sedan
Service Date: 11/27/2017
Review Created: 11/28/2017 05:18 AM
MARIA C. on 11/24/2017
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"Great service"
High quality service, very expedient too!
Vehicle: Subaru Legacy
Service Date: 11/22/2017
Review Created: 11/24/2017 04:30 PM
Michael M. on 11/21/2017
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Spoke with Emily. She said the business provided good service.
Vehicle: Acura TSX
Category: Service
Service Date: 11/17/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Marcia B. on 11/16/2017
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Marcia said the business did a great job and her vehicle was ready on time. Her tires were put in the back just like she had asked. It was a great experience.
Vehicle: Toyota Prius
Category: Service
Service Date: 11/13/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
Kristen S. on 11/13/2017
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Kristen said this business was very thorough and their personnel were friendly.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 11/08/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
JO ANNE S. on 11/10/2017
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"Always friendly and knowledgable"
Great customer service and friendly interaction. They will only repair what needs to be done.
Vehicle: Toyota Camry
Service Date: 11/09/2017
Review Created: 11/10/2017 11:22 AM
Christina L. on 11/10/2017
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Christina said the staff are wonderful and she really appreciates the people that work at the business.
Vehicle: Subaru Impreza Sedan (Natl)
Category: Service
Service Date: 11/07/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
DIANA T. on 11/08/2017
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"Great service "
Elmers is a trusted place to have all my car service done. Thanks
Vehicle: Subaru Forester
Service Date: 11/01/2017
Review Created: 11/08/2017 06:53 PM
Shannon K. on 11/07/2017
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Shannon said this business was very thorough about what needed to be done. They were up-front about the pricing and how much the total would be.
Vehicle: Ford Focus
Category: Service
Service Date: 11/03/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Peter B. on 11/06/2017
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Peter said the staff was kind, helpful, and they were attentive.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 10/30/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
JUSTIN S. on 11/02/2017
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"No better option for service"
Common sense and experience would not let me go anywhere else. If I had a breakdown in Timbuktu I'd find a way to get my car back to Elmer's
Vehicle: Plymouth Reliant
Service Date: 10/31/2017
Review Created: 11/02/2017 05:38 AM
Lev L. on 11/02/2017
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Lev said he has been visiting this business for 30 years. There were no surprises and the service was good.
Vehicle: Honda Civic
Category: Service
Service Date: 10/31/2017
Review Created: 11/02/2017
This review was collected via phone interview by Customer Research Inc.
Marla R. on 11/02/2017
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Marla said this business did very well.
Vehicle: Dodge Durango
Category: Service
Service Date: 10/31/2017
Review Created: 11/02/2017
This review was collected via phone interview by Customer Research Inc.
STEVEN D. on 11/01/2017
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"Friendly service, fair prices"
I've been going to Elmber's for a few years now and have always been satisfied with their service. The workers are friendly and explain everything very well. I'd highly recommend Elmer's to anyone in the Rochester area.
Vehicle: Mercury Sable
Service Date: 11/01/2017
Review Created: 11/01/2017 07:50 PM
MARJORIE K. on 10/26/2017
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"friendly service and the feeling that the customer counts"
I am well pleased with Elmer's
Vehicle: Lexus RX 450h
Service Date: 09/14/2017
Review Created: 10/26/2017 07:32 PM
Victoria C. on 10/24/2017
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Victoria said the service was quick and she was given a ride home when it was needed.
Vehicle: Nissan Altima
Category: Service
Service Date: 10/18/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Mike D. on 10/20/2017
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Mike said this business was fair and honest. They were straightforward and they did nice work.
Vehicle: Kia Sedona
Category: Service
Service Date: 10/17/2017
Review Created: 10/20/2017
This review was collected via phone interview by Customer Research Inc.
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