business image

Elmer's Brighton Garage

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,541 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

Elmer's Brighton Garage has been providing customers in the Rochester, NY 14618 area with high-quality automotive maintenance and repair services since 1932. Our experienced mechanics will get your vehicle up and running again, and we'll keep it in top operating condition.

We provide a range of services, including General Services,
Elmer's Brighton Garage has been providing customers in the Rochester, NY 14618 area with high-quality automotive maintenance and repair services since 1932. Our experienced mechanics will get your vehicle up and running again, and we'll keep it in top operating condition.

We provide a range of services, including General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, 4x4 Services, Heating and Cooling Services, Electrical Services, Electronic Services, Miscellaneous Services, Domestic Cars & Trucks, Import Cars & Trucks, Towing, Towing & Recovery and Quick Lube Services. We're proud of our great mechanics, who have years of experience working on many different types of vehicles. They have the knowledge required to diagnose your problems, and to find affordable solutions to get you back on the road quickly.
...more

Categories
Auto Repair, Transmission Repair, Oil Change
Contact
(585) 244-1616

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1848 Monroe Ave Rochester, NY 14618-1922
Elmer's Brighton Garage's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,541 Reviews)

MM
Monica M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Car inspection
Excellent service and timely work. Thank you!!!

Verified Customer
Rochester, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Fix brakes
Great service and easy to work with!

Verified Customer
Rochester, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Great, prompt service
Elmers quickly diagnosed and fixed our problem.

Verified Customer
Rochester, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Great service!
Needed an oil change and they got us in quickly. Professional and courteous treatment.

SS
gravatar
Steve S.
Rochester, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Prompt, complete, HONEST service
We learned that we had to travel to California suddenly because of family illness. Both of our cars needed inspections before our return, and one had suddenly started making a loud squealing noise. Within one business day the Elmer’s team inspected both cars and performed a needed tire rotation on one. They could have easily charged us for a brake job on the squealing vehicle, but, being honest, did not charge us to remove the stone in the wheel that was causing the problem. Exemplary service!! Thanks!!

Verified Customer
Rochester, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Excellent
I really love their service, they're friendly and awesome. They're very honest with their prices

LD
gravatar
Lauren D.
Rochester, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Always the best
We have been going to Elmer’s for many many years. There is nowhere I’d trust to take care of of my cars besides them. The team is professional, responsive, and honest. They don’t do anything that is not absolutely necessary and they always call for approval prior to doing any addition work if it is necessary. I always recommend them to everyone who needs a good, honest, and competitively priced mechanic. Nothing is cheap anymore but their prices have never been out of reach or surprising. You get quality work worth every single penny with Elmer’s and I’m so happy to be a customer for life.

BF
gravatar
Ben F.
Rochester, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
NYS Inspection while I waited.
They usually book inspections a week or so out. I dropped it off on time, and it was done in less than an hour. Great service!

MJ
gravatar
MARC J.
Rochester, NY
Honda Accord
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Great experience.
Super nice. Got me in same day and resolved my issue quickly and cost effectively.

JL
gravatar
JO ANNE L.
Rochester, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
I trust Elmers
I have been a patron of Elmer's since I moved here from Buffalo in 1985.
I don't recall whether I was referred by a a neigbor, or saw the sign. I won't tlgo anywhere else for service. Tbey are competent, reliablebever an,d honest. They will never try to sell you
parts or services which are not needed.

I plan to remain a loyal customer as long as I own a vehicle!

PB
PAULA B.
Rochester, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Excellent service
Convenience, integrity, helpfulness and reasonable prices will bring me back for all my vehicle needs. A comfortable and clean waiting area is a plus.

SB
gravatar
SARAH B.
Rochester, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Quick drop off for NYS inspection and to address a coding problem with my Subaru Outback
As always, John and the guys took great car of my car and squeezed me in so I could get my NYS Inspection done before I left for vacation

MB
gravatar
MIKE B.
Rochester, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
8
Honest reliable service
We have been taking our car to Elmer‘s for 20 years and have not been disappointed. The mechanics have always been honest and straightforward with us and have done work that we have been pleased with.

JQ
John Q.
Rochester, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Great communication
Expectations were set and met!

Verified Customer
Rochester, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Vehicle going going vacation
Going on vacation and needed the vehicle checked over. It was done by the end of the day and no surprises. Always great service and friendly.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.