ReScore Reviews™ (25)

ReScore
Overall Rating 4.5999992/5Overall Rating 4.5999992/5Overall Rating 4.5999992/5Overall Rating 4.5999992/5rating 4.5999992
Original
Overall Rating 2.36/5Overall Rating 2.36/5rating 2.36rating 2.36rating 2.36
92% Would Recommend
100% Business Response
Latest Review about 5 hours ago
Andrew B. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff, no pressure"
Enjoyed working with everyone at the Elyria dealer. Great experience and will definitely recommend to anyone interested in purchasing a new car.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 12:29 PM
Roxanne M. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
John Polt and his service staff always take great care of me every time I come in for service.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 12:14 PM
Steven B. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Excellent
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 12:13 PM
Verified Customer on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"VERY CLEAN AND WELL ORGANIZED"
VERY GOOD
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/15/2017 10:18 AM
Verified Customer on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality "
Tuned my car up real nice
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/14/2017 12:50 PM
Christine K. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone is very nice. No rudeness. No feeling like you're in the way or inconveniencing anybody."
No pressure about anything. Jenny was so helpful with my warranty questions. Wish I would have talked to her a year ago!
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/10/2017 04:50 PM
Margaret N. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service, great people"
quick and easy
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/10/2017 03:52 PM
Verified Customer on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Took my 2016 Sonata in for a reasonably priced 4 wheel alignment. Work was done in a timely manner and I am satisfied with the quality of workmanship.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/10/2017 02:48 PM
Verified Customer on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and Fast"
We go here for all of the maintenance on our Hyundai Veloster and I love how friendly the staff is.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/10/2017 01:33 PM
Christine B. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good customer service"
good customer service
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 10/02/2017
Service Type: Maintenance
Review Created: 10/09/2017 01:21 PM
Karen U. on 10/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Get in, get out."
Been going to this dealership for several years and have never had a problem. Nice waiting area.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 09/30/2017
Service Type: Repair
Review Created: 10/07/2017 07:52 AM
Verified Customer on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wow! Royal Treatment Provided!"
I love taking my car to Elyria Hyundai. It’s convenient and close to work.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/06/2017 12:25 PM
Brittany B. on 10/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and friendly oil change"
Customer service was friendly, quick and accommodating during my service visit for an oil change. Will be returning!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/05/2017 03:01 PM
William L. on 10/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"clean and time"
clean and they try to be time friendly so you don"t have to wait longer then expected
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/05/2017 12:54 PM
Verified Customer on 10/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
My oil change was performers in a timely manner with a coupon!!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/05/2017 12:17 PM
DAVID S. on 10/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"recall service"
taken care of with no hassle!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/02/2017
Service Type: Repair
Review Created: 10/05/2017 07:17 AM
Judith W. on 10/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GOOD"
GOOD SERVICE
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/28/2017
Service Type: Repair
Review Created: 10/02/2017 12:01 PM
John P., Service Director at Elyria Hyundai responded on 10/04/2017

Thank you very much for your positive review.  We appreciate your business and look forward to your next visit.  Have a great day!

John Polt
Service Director
440-324-7700
jpolt@elyriahyundai.com
Ronald H. on 09/30/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Don't use web based Chat option!"
I tried to set up scheduled maintenance via web site chat. It was unsuccessful and agonizing. Call the Service Desk directly.
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 09/26/2017
Service Type: Maintenance
Review Created: 09/30/2017 04:04 PM
John P., Service Director at Elyria Hyundai responded on 10/04/2017

Thank you very much for your feedback.  We appreciate your business and look forward to your next visit.   Have a great day!



John Polt
Service Director
440-324-7700
jpolt@elyriahyundai.com
Monica T. on 09/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mara is the best "
Very satisfied customer
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/26/2017
Service Type: Repair
Review Created: 09/28/2017 02:11 PM
John P., Service Director at Elyria Hyundai responded on 10/04/2017

Thank you very much for your positive review.  We appreciate your business and look forward to your next visit.  Have a great day!

John Polt
Service Director
440-324-7700
jpolt@elyriahyundai.com
William N. on 09/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Angela"
Mara does a fantastic job in service dept!!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/25/2017
Service Type: Maintenance
Review Created: 09/27/2017 11:07 AM
John P., Service Director at Elyria Hyundai responded on 10/04/2017

Thank you very much for your positive review.  We appreciate your business and look forward to your next visit.  Have a great day!

John Polt
Service Director
440-324-7700
jpolt@elyriahyundai.com
Displaying Review 1 - 20 of 693 in total