Reviews
Verified Customer
Somerset, MA
2014 Hyundai Accent
Verified
Excellent Service
The Service department is always providing awesome customer service . They take the time to explain all the work that was done and future work needed. The staff is very friendly and personable!!!#:)
Recommended
FA
Filomena A.
Westport, MA
2017 Hyundai Tucson
Verified
Customer service
Excellent customer service
Recommended
CD
Charlene D.
Warren, RI
2017 Hyundai Elantra
Verified
Service Dept does care....
Jeff white and Jeff Perry really do care that your happy with your purchase, however sometimes we agree machines are machines they will go the extra mile to make sure your car is running tip top...
Mr Mello and all the service guys are great too.
Very knowledgeable technicians and try to patiently listen to your concerns about your vehicle...
Thanks
Mr Mello and all the service guys are great too.
Very knowledgeable technicians and try to patiently listen to your concerns about your vehicle...
Thanks
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 09/19/2018
thank you for the 5 star review we appreciate your business
Jeffrey MelloService Director
508-673-7646 x 238
SH
Sara H.
Somerset, MA
2012 Hyundai Sonata
Verified
Great Service after Car Broke Down and Insurance was Diagnosing
My hyundai ended up having an engine siezure, and was deemed a total loss by insurance. Empire Hyundai was great through the long process, stayed in contact frequently, and kept the process moving as quickly as possible. They were very helpful until the end. I've also gotten my car serviced there before, and they were very diligent in their initial review/inspection of the lights and exterior of the car with me before they took the vehicle from me to service. Would recommend over other Hyundai dealers.
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 09/19/2018
thank you for the 5 star review we appreciate your business
Jeffrey MelloService Director
508-673-7646 x 238
KT
Keith T.
Westport, MA
2017 Hyundai Elantra
Verified
Oil change and maintenance
I find the staff is friendly, do good work and are respectful of people's time and scehdule
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 09/19/2018
thank you for the 5 star review we appreciate your business
Jeffrey MelloService Director
508-673-7646 x 238
KB
Keri B.
New Bedford, MA
2017 Hyundai Sonata
Verified
Oil change
Great service!
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 09/19/2018
thank you for the 5 star review we appreciate your business
Jeffrey MelloService Director
508-673-7646 x 238
DP
David P.
Fall River, MA
2014 Hyundai Sonata
Verified
good going
good
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 09/19/2018
thank you for the 5 star review we appreciate your business
Jeffrey MelloService Director
508-673-7646 x 238
MT
Marion T.
Portsmouth, RI
2018 Hyundai Elantra
Verified
Everyone is nice
Everyone is friendly.
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 09/19/2018
thank you for the 5 star review we appreciate your business
Jeffrey MelloService Director
508-673-7646 x 238
VM
Victoria M.
Fall River, MA
2017 Hyundai Elantra
Verified
Great service as always
Had the pleasure of having Frank take care of my car again. As always, excellent service! He even pre-priced what my next service will cost which was very helpful. Will always return!
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 09/14/2018
thank you for the positive review and choosing empire hyundai for your service needs
Jeffrey MelloService Director
508-673-7646 x 238
Verified Customer
Fall River, MA
2010 Hyundai Tucson
Verified
Andrew was great
Andrew was a great service representative. He made sure I was put on time with my son.
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 09/14/2018
thank you for the positive review
Jeffrey MelloService Director
508-673-7646 x 238
GA
George A.
West Wareham, MA
2015 Hyundai Sonata
Verified
very good and polite there....take the initiative to know when your coming in for your appointment and to know who we are
I give this review an A rating........see you next time
George
George
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 09/13/2018
thank you for the 5 star review and allowing empire hyundai to service your vehicle
Jeffrey MelloService Director
508-673-7646 x 238
JB
Joann B.
Fall River, MA
2013 Hyundai Elantra
Verified
Consistently Outstanding Service Provided
I am never disappointed by the outstanding service I receive when I visit this dealership. It is personal, immediate, and responsive to my concerns or needs. In particular, Jeff White and Andrew are wonderful to deal with and are the reason I have all of my services completed at Empire Hyundai in Fall River. This is my second car purchased here and my next car will be the same. I have dealt with other dealers, in particular HC Honda, and I will never return because of their service departments. The service provided at Empire Hyundai is the factor that will keep me returning each time.
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 09/13/2018
thank you for the positive review and for choosing empire hyundai for your service needs
Jeffrey MelloService Director
508-673-7646 x 238
Verified Customer
Dartmouth, MA
2016 Hyundai Sonata
Verified
Routine Servising
Good work
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 09/13/2018
thank you for the 5 star review
Jeffrey MelloService Director
508-673-7646 x 238
Verified Customer
East Freetown, MA
2014 Hyundai Elantra
Verified
Great Service
Great service with extra effort to get me on the road before dark since I had vision issues.
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 09/13/2018
thank you for the positive review
Jeffrey MelloService Director
508-673-7646 x 238
MB
Michael B.
Somerset, MA
2018 Hyundai Sonata
Verified
Frank went above and beyond
Frank was fantastic at explaining what happened with my brand new Hyundai’s battery. As long as Frank is at Empire, I wouldn’t go anywhere else for service.
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 09/13/2018
thank you for the 5 star review and comments in regards to your experience
Jeffrey MelloService Director
508-673-7646 x 238
PJ
Phillip J.
Middletown, RI
2015 Hyundai Sonata
Verified
They take care of all required work and have the car completed in a reasonable amount of time.
I am very with the service that i receive at Empire Hyundai.
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 09/11/2018
thank you for the 5 star review and choosing empire hyundai for your vehicle service.
Jeffrey MelloService Director
508-673-7646 x 238
CM
Carmen M.
New Bedford, MA
2017 Hyundai Tucson
Verified
I say the service could be a little faster but overall everything is very well I'm very pleased with the service and my vehicle
Thank God for Hyundai family for helping me get into a vehicle that I truly love can't wait for my next one
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 09/11/2018
thank you for the five star review
Jeffrey MelloService Director
508-673-7646 x 238
Verified Customer
Tiverton, RI
2016 Hyundai Tucson
Verified
Superior service
I was in st lucia when my lease decided to fail, Jeff was outstanding and cant thank him enough.
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 09/11/2018
thank you for the positive review
Jeffrey MelloService Director
508-673-7646 x 238
Verified Customer
Pawtucket, RI
2012 Hyundai Accent
Verified
Unhappy customer
They’re the only ones that fixed my car. What can ido ??
😒
😒
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 09/10/2018
please contact myself or jeff white to discuss your service visit.
Jeffrey MelloService Director
508-673-7646 x 238
Verified Customer
Westport, MA
2017 Hyundai Tucson
Verified
Service
Had another great experience with my service.
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 09/07/2018
thank you for the positive review
Jeffrey MelloService Director
508-673-7646 x 238