Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

42 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
96% Would Recommend
Latest Review 8 months ago

Reviews


BP
BEVERLY P.
Gadsden, SC
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018
The hospitality and the excellent service.
I'm always satisfied with the great service that I receive along with the outstanding hospitality. I will recommend this business to everyone. I have never been disappointed with any services that I have ever received on my vehicles. They do outstanding work and will assist you in every way possible.

WK
WILLIAM K.
Columbia, SC
Ford Bronco
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018
Truck Repair
the truck runs great now.

JR
JANICE R.
Columbia, SC
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2018
They fixed it!
This is second time I have used ems and both times they did an excellent job diagnosing the problem, fixing in timely manner, and reasonably cost. I will use them again! I have a Ford suv that is almost 19 years old!

KM
KI KI M.
Columbia, SC
Nissan Titan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/30/2018
Good mechanic
Steve always seems upfront and honest about my repairs and I what I need. He is my regular mechanic nowadays.

LJ
Lonnie J.
Columbia, SC
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2017 Category: Service
Lonnie said he has always been satisfied with the business' work. He said he has had no problem.
This review was collected via phone interview by Customer Research Inc.

IN
Isaac N.
Sumter, SC
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
Isaac said the business did a very good job and he would recommend them.
This review was collected via phone interview by Customer Research Inc.

LF
Larry F.
Hopkins, SC
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Service
Larry said the facility did a wonderful job.
This review was collected via phone interview by Customer Research Inc.

PG
Patrick G.
Columbia, SC
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2017 Category: Service
Patrick said the service was good.
This review was collected via phone interview by Customer Research Inc.

SW
Sharon W.
Columbia, SC
Acura 2.5TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017 Category: Service
Sharon said her vehicle is running well now. Steve did a great job and she is really pleased with the work.
This review was collected via phone interview by Customer Research Inc.

CB
Clifton B.
South Carolina
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
Clifton said this business got his vehicle done at the expected time. His vehicle is running fine.
This review was collected via phone interview by Customer Research Inc.

WG
William G.
Columbia, SC
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
William said that this business offers good service.
This review was collected via phone interview by Customer Research Inc.

BW
Bernard W.
South Carolina
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
Bernard said he made a mistake, it was a different facility he was talking about. This business did an excellent job.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/15/2017 Category: Service
Bernard said his overall experience with this business was not too good. He had to pay for the service out of pocket. The water pump went out and he was told it was a preexisting issue.
This review was collected via phone interview by Customer Research Inc.
Steven F., Owner from EMS Auto Service responded on 11/17/2017

We have contacted Bernard W. with regard to the review he gave of his overall experience with EMS Auto Service, LLC, and were very pleased to know that he didn't realize that he was actually being interviewed about our auto repair facility.  Mr. Wilson, unfortunately, had an extremely bad experience with the previous repair shop that he had been dealing with and due to that unfortunate experience, he will now be using EMS Auto Service for all of his vehicles.   

EMS Auto Service
(803) 776-1855

KR
Katherine R.
Hopkins, SC
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2017 Category: Service
Katherine said this business was the best.
This review was collected via phone interview by Customer Research Inc.

LS
Lucy S.
Eastover, SC
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017 Category: Service
Lucy said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

AW
Aaron W.
Columbia, SC
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017 Category: Service
Aaron said he always gets good results from the service provided by this business.
This review was collected via phone interview by Customer Research Inc.

WT
Willene T.
Hopkins, SC
Ram Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2017
Great Customer Service
I would recommend EMS Auto Service to anybody who has a problem with their automobiles.

PR
Pamela R.
Columbia, SC
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2017 Category: Service
Pamela said this business has always done good work for her.
This review was collected via phone interview by Customer Research Inc.

QG
Quentin G.
South Carolina
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2017 Category: Service
Quentin said the business has good service.
This review was collected via phone interview by Customer Research Inc.

CS
Curtis S.
West Columbia, SC
Cadillac Seville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2017 Category: Service
Curtis said he was very pleased with the service and the prices were reasonable.
This review was collected via phone interview by Customer Research Inc.

JM
Jason M.
Columbia, SC
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2017 Category: Service
Jason said the staff did a really good job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 42 in total