Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

452 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


JS
Janet S.
Conneaut, OH
Oldsmobile Intrigue
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/23/2016 Category: Service
Spoke with Hugh. He said the business repaired his mothers vehicle 4 times. Each time they repaired it, she drove it 20 miles and it broke down again. They had to tow it back to be fixed again each time, and on the last time she told them she was not going to pay for it until it was fixed. They refused to fix it, and she had to purchase a new vehicle.
This review was collected via phone interview by Customer Research Inc.

LS
Larry S.
Lancaster, OH
Chevrolet Pickup
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/02/2014 Category: Service
Larry said he had a fuel pump go out and they replaced it. They had to take the fuel tank off and when they put it back in, they did not put the seal in correctly. There was rock in it which caused punctures in 3 places and that caused fuel to leak everywhere. They did not clean the plastic. There was still rust on it. This cost him $515 and he had to take his vehicle somewhere else to have it all re-done except for the fuel pump. They were nice people and they tried. He would not recommend them to others for the reasons mentioned.
This review was collected via phone interview by Customer Research Inc.