Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

225 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


AS
Alphonso S.
Tucson, AZ
Dodge Neon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2018 Category: Service
Alphonzo said he receives good quality service.
This review was collected via phone interview by Customer Research Inc.

MB
Matt B.
Tucson, AZ
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Matt said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

RM
Rick M.
Tucson, AZ
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Rick said the staff did a superior job, and it cost much less than the estimate. He really appreciated their honesty.
This review was collected via phone interview by Customer Research Inc.

RS
ROBERT S.
Tucson, AZ
Ford Ranchero
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018
Honest and knowledgeable
Did excellent work

MS
Michael S.
Tucson, AZ
Volkswagen Passat Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Michael said the business provides excellent and outstanding service.
This review was collected via phone interview by Customer Research Inc.

MY
Mark Y.
Tucson, AZ
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Mark said the employees did a good job and he was happy with their work.
This review was collected via phone interview by Customer Research Inc.

JC
John C.
Tucson, AZ
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
John said this business communicated well. They explained what they were doing and why. The price was reasonable and they got to his vehicle right away. He stated he didn't feel like he was getting cheated. He appreciated their service.
This review was collected via phone interview by Customer Research Inc.

NS
Nick S.
Tucson, AZ
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Nick said Scott and the staff provided a thorough service, and explained all the details to him.
This review was collected via phone interview by Customer Research Inc.

WL
WARREN L.
Tucson, AZ
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018
Good people.
They seem very knowledgeable and thorough. They can find problems you don’t know you have. That’s good to know. The work was done in a timely manner and have the knowledge and equipment to find and fix emission control problems.

DT
Demetrius T.
Tucson, AZ
Pontiac Parisienne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Demetrius said the business always takes care of his vehicle service needs. The staff is honest and thorough. They complete his maintenance at a fair cost.
This review was collected via phone interview by Customer Research Inc.

AT
Alexander T.
Tucson, AZ
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Alexander said the technician is a great guy and he provides good service.
This review was collected via phone interview by Customer Research Inc.

HS
Herb S.
Tucson, AZ
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Herb said the staff were efficient and friendly.
This review was collected via phone interview by Customer Research Inc.

BW
Bruce W.
Tucson, AZ
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Bruce said the service was quick.
This review was collected via phone interview by Customer Research Inc.

MS
Michael S.
Tucson, AZ
Volkswagen Passat Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Michael said the staff were very good.
This review was collected via phone interview by Customer Research Inc.

BW
Billy W.
Tempe, AZ
Scion xB
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/16/2018 Category: Service
Billy said everybody at this business was very nice, accommodating, and seemed honest. He ended up getting it replaced elsewhere. The issue the vehicle was having was different than what this business diagnosed. Other than that, this business did a great job.
This review was collected via phone interview by Customer Research Inc.

WH
WILLIAM H.
Tucson, AZ
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2018
Periodic auto check-ups.
Scott and son, Geoffrey, work well together: one at the front desk and the other in the shop. Time and cost estimations are accurate. Having a restaurant next door is a convenient place to get a meal while waiting. They always call me there as soon as the car is ready. They are both friendly, accessible, and informative. I appreciate the time they take to school me concerning future alerts to watch for, especially with my older car. And no pressure exerted.

CW
CAROL W.
Tucson, AZ
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
2000 GMC Yukon
Everyone is friendly, professional and kerp my car running very good.

BC
Brian C.
Tucson, AZ
GMC Envoy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Brian said he enjoyed his experience. Nothing went wrong and he was given a reasonable price.
This review was collected via phone interview by Customer Research Inc.

DU
Dee U.
Tucson, AZ
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
Attention to detail
Had my 1964 Ford Falcon repaired at Erves. It needed a lot of work done to it. It was in the shop for over 2 months fixing everything. Each week I received an update with all the details of what needed to be done and the cost. When I came in I was shown the process of the changes. It's still in the shop being fix but was told I should have in in a couple of weeks. I will always take my car to Ervs for repairs.

DU
Dee U.
Tucson, AZ
Ford
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Dee said her experience was really good. The service was thorough, and she was notified of any changes. The business did not require payment up front. She made payments throughout the time the vehicle was being fixed.
This review was collected via phone interview by Customer Research Inc.