Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

944 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
Latest Review 3 days ago

Reviews


SJ
Steve J.
Lillian, AL
Honda Crosstour
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Steve said the staff at this business were very nice and polite. They got the job done.
This review was collected via phone interview by Customer Research Inc.

DT
DEAN T.
Pensacola, FL
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018
Dependable & Professional
Simply my first choice and call for service - period.

LM
Laird M.
Lillian, AL
GMC Envoy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Laird said he likes that the facility always contacts him for his approval before moving forward. The quality is always good and done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JG
Jerry G.
Pensacola, FL
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Jerry said the business has always been reliable and treated him right.
This review was collected via phone interview by Customer Research Inc.

LM
Laird M.
Lillian, AL
GMC Envoy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Laird said he likes that the facility always contacts him for his approval before moving forward. The quality is always good and done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JG
Jerry G.
Pensacola, FL
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Jerry said the business has always been reliable and treated him right.
This review was collected via phone interview by Customer Research Inc.

JH
Julian H.
Pensacola, FL
Ford Transit Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Julian said the employees let him know when they were available to provide service. The work went smoothly.
This review was collected via phone interview by Customer Research Inc.

SM
STUART M.
Pensacola, FL
Lexus ES 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018
The best service.
Been bringing my vehicles here since the 90’s and will continue to do so. Best mechanics and service in the area, no question. Appreciate you guys!

CC
Charles C.
Pensacola, FL
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Charles said it was his first time there, and he liked the business. He was pleased that the service was good.
This review was collected via phone interview by Customer Research Inc.

JR
Jevon R.
Pensacola, FL
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Jevon said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

AA
ANTHONY A.
Pensacola, FL
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018
Best service around!!
Evans has always provided excellent service to us! Mike and Chris are the nicest service advisors in the business! They engage in conversation other than what is wrong with your vehicle! We will continue to use Evans as well as recommend them to friends!!!

BW
Brian W.
Pensacola, FL
Mazda MX-5 Miata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Brian said they did what they stated.
This review was collected via phone interview by Customer Research Inc.

MB
Mark B.
Pensacola, FL
Chevrolet Avalanche
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Mark said this business is always great.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
Lillian, AL
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
David said the staff were attentive and straight-forward about what was needed, and they got the work done quickly.
This review was collected via phone interview by Customer Research Inc.

RZ
Rebecca Z.
Pensacola, FL
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Rebecca said the staff communicated well with her. They explained to her in detail everything they were going to do to her vehicle, the cost of it all, and how much time it would take. She had some wires messed up in her vehicle and she was worried that they would try to cut corners with that, but the staff explained to her everything they did to fix the wires, which reassured her. She felt that it was a safe place to go, they kept in touch with her all throughout the process and they provided transportation for her while they had her vehicle. There is also a woman on staff there, which was really nice to see. She liked that they worked with her being in the military, there were staff members that are in the military and they worked around her needs. Her vehicle is working just fine after the work they did, and the price of the service was good. She was given a first time customer gift bag and a coupon for a free car wash. The facility was very clean and well organized, it looks brand new. She will be back in the future.
This review was collected via phone interview by Customer Research Inc.

EG
EARTHY G.
Pensacola, FL
Chevrolet Avalanche
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018
Service on 2007 Chevy Avalanche
I have been a customer of Evans Automotive since 2001. They have always exceeded my expectations and this week was a continuation of their service.
Recently, we moved to Georgia. While on a return trip visit to Pensacola, my wife and I became stranded. Thanks to Evans Automotive repairs were made in a timely manner. We are very thankful and grateful for the speedy professional and courteous service rendered. Thanks!!!

SC
Sam C.
Union, KY
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Sam said the business fixed his vehicle.
This review was collected via phone interview by Customer Research Inc.

RD
Rick D.
Gulf Shores, AL
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Rick said the staff were friendly and the work was done quickly.
This review was collected via phone interview by Customer Research Inc.
Pauline E. from Evans Automotive responded on 06/13/2018

Thank you for the Kind words! 


HB
Harold B.
Pensacola, FL
Saturn Aura
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Spoke to Donella. She said the staff did the job that they were asked to do, and she appreciates their service.
This review was collected via phone interview by Customer Research Inc.

JB
JAMES B.
Pensacola, FL
GMC Sierra 3500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/06/2018
Great service
The service was great with no wait time.

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