Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

920 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
Latest Review 5 days ago

Reviews


DG
Dennis G.
Pensacola, FL
Ford Expedition
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Dennis said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

PB
Paul B.
Pensacola, FL
Ford Explorer Sport Trac
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/22/2018 Category: Service
Paul said the cost for doing vehicle services at the businesses was a bit high.
This review was collected via phone interview by Customer Research Inc.

JR
Jimmy R.
Pensacola, FL
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Jimmy said the business did good work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

BT
BARBARA T.
Pensacola, FL
Nissan Murano
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018
Treats Us like family
Car repairs are never fun but we know it is done right in a very timely manner. They even helped me get my car home after the repair. Cannot say enough! I recommend Evans to all my friends.

HZ
Harry Z.
Lillian, AL
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Harry said he has used this business for a long time. The employees provide dependable service. They provide good work. The service is a little expensive.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Lillian, AL
Dodge Charger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
John said he always gets professional and excellent service at the facility, every time. They are trustworthy and all the work comes with a warranty.
This review was collected via phone interview by Customer Research Inc.

TJ
Tom J.
Pensacola, FL
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Tom said the business does really good work.
This review was collected via phone interview by Customer Research Inc.

LS
Lynn S.
Pensacola, FL
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Spoke with Gene. He said the staff was very good. The business was a good place to deal with, and convenient.
This review was collected via phone interview by Customer Research Inc.

RB
Richard B.
Pensacola, FL
Toyota RAV4
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2018 Category: Service
Richard said the customer service was good. The staff were competent and let him know what was going on.
This review was collected via phone interview by Customer Research Inc.

NS
Nikita S.
Lillian, AL
Chevrolet Spark
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Nikita said she always goes to this business and she has never had any problems.
This review was collected via phone interview by Customer Research Inc.

AR
ANDREW R.
Pensacola, FL
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018
Thank you
Awesome service and very professional staff. Customer for life!

TC
TONY C.
Lillian, AL
Ford Fusion
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/23/2018
Car Wash
My husband received a certificate for a free car wash when he brought his truck in for an oil change so I brought my (our) Fusion in for the car wash. I guess I should have checked it before I left because there were several areas that looked the same as when I brought it in, particularly the front end. The windshield inside was barely cleaned with streaks that showed up at clearly at night. I would not bring either of our vehicles in for a car wash if this is the result we would experience.
Our neighbors the Petrone"s recommended you highly so we considered bringing our vehicles to you because you are less than 5 miles from our home, my husband Tony, was satisfied with the service to his truck, he said the appointment was right on time & completed in less than an hour.
Tommy Carbone
Pauline E. from Evans Automotive responded on 04/23/2018

Hello, I do apologize that we failed you with our car wash service.  We can do better and I hope we can have a second chance to do so.  The Petrone's recommended us based on our years of service to them and i hope we can do the same for your family. 


LM
Laird M.
Lillian, AL
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Laird said they did a good job.
This review was collected via phone interview by Customer Research Inc.

HB
Harold B.
Pensacola, FL
Dodge Ram Van
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Spoke with Harold's wife. She said they are satisfied with their service. So, they have continued using them.
This review was collected via phone interview by Customer Research Inc.

CH
Charles H.
Pensacola, FL
Dodge Durango
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Charles said he's used the business for years now, and he trust them.
This review was collected via phone interview by Customer Research Inc.

DA
DERICK A.
Pensacola, FL
Subaru Impreza Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
Great service/expertise
First time customer and very pleased... I am a "DIY" kinda guy and if I can't handle the task, I know they can... Thanks for the service and knowledge... Will be a repeat customer...

KS
Kim S.
Pensacola, FL
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Kim said she had a good experience.
This review was collected via phone interview by Customer Research Inc.

JW
John W.
Lillian, AL
Buick Lucerne
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Spoke with Carol. She said the staff has always been excellent, kind, and there for her.
This review was collected via phone interview by Customer Research Inc.

HK
Harry K.
Pensacola, FL
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Harry said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

SB
SONYA B.
Pensacola, FL
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018
Excellent Service
Locally owned and operated! They are the best for your service needs! Trusted and I love they are close for any of my service's. I've referred them to all my friend's. Thanks Evans Automotive.

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