Exhibition Automotive CARSTAR

Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(344 Reviews)

99% Would Recommend
Latest Review over 1 year ago

Reviews


NC
NIC C.
Federal Way, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/21/2019
Not 100% customer service
Brought the car into to get fix thru Allstate - Second time at this body shop.
However, after having the car for (2) weeks we pick-it up and the door handle is now broken - The locking area of the door lock. Wasn't giving to them in this condition. They say it was old and the mounting screw is stripped. Funny that this happens when they have the vehicle and now them won't stand behind it - Saying they didn't brake it. and them never used that area - However didn't give them the remote so they had to lock it and that's how they broke it. They don't stand behind their responsible taking care of your vehicle - I will go elsewhere from now on!

TP
Tanya P.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2016 Category: Collision
Tanya said this business did excellent work on her vehicle. They interacted well with her.

JM
Joseph M.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2016 Category: Collision
Joseph said this business is the best. He is completely satisfied.

KW
Kathy W.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2016 Category: Collision
Kathy said this business was super professional, very efficient, the communication was excellent and everyone was friendly. It was a good experience and they took care of a lot of things. She didn't have to deal with it.

TK
Terry K.
Washington
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/12/2016 Category: Collision
Terry said it took longer than he expected and the rental experience didn't go smoothly. There was a 1 day delay due to a problem with a part. The communication could have been better because they didn't call him when his vehicle was ready.

ES
Edith S.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2016 Category: Collision
Edith said she appreciates the excellent work the business provides.

CM
Charles M.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2016 Category: Collision
Charles said this business was really nice about everything and they finished his vehicle in a timely manner.

LC
Lan C.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2016 Category: Collision
Spoke with Iat. He said this business explains the problems with his vehicle very clearly. He stated if there is a delay, they keep him updated on the progress. The employees are helpful and friendly. He mentioned he chose this business because of the high ratings on Google.

SR
Sergiu R.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2016 Category: Collision
Sergiu said this business does good work and he likes the work that the mechanic did to his vehicle. They washed and cleaned his vehicle for him and they provide good customer service. He mentioned that he was not informed during the repair process due to the fact that they knew that he was not in Washington at the time.

JH
John H.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2016 Category: Collision
John said this business really did a fantastic job. Everyone he dealt with was very pleasant and helpful. His vehicle was a day late due to additional damage found. However, it was not a big deal. He is a repeat customer and he didn't mind going to this facility again.

CB
Cheryl B.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2016 Category: Collision
Cheryl said she was given superb customer service and her vehicle was done in a timely manner. She worked with Mark and he is an awesome individual. He provides superior customer service and is way up at the top. The treatment was top notch and they provide the best quality of work. This is a superb business to work with.

TP
Thomas P.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2016 Category: Collision
Thomas said the business did a very good job.

SN
Sang N.
Kent, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/10/2016
Horrible. Don't go.
Paint was everywhere. On the seats and on other body panels. Got my rear gate painted and it was very messy. The cleanup overall was dirty also.

HP
Helen P.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2016 Category: Collision
Helen said the business was convenient and she was happy with the service. There was a 3 day delay on her vehicle because the paint booth was down.

JB
Johnny B.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2016 Category: Collision
Johnny said this business did an excellent job. The vehicle was 2 days late and he does not know why, but it was not a bother to him.