Exhibition Automotive CARSTAR

Brought the car into to get fix thru Allstate - Second time at this body shop.
However, after having the car for (2) weeks we pick-it up and the door handle is now broken - The locking area of the door lock. Wasn't giving to them in this condition. They say it was old and the mounting screw is stripped. Funny that this happens when they have the vehicle and now them won't stand behind it - Saying they didn't brake it. and them never used that area - However didn't give them the remote so they had to lock it and that's how they broke it. They don't stand behind their responsible taking care of your vehicle - I will go elsewhere from now on!

Tanya said this business did excellent work on her vehicle. They interacted well with her.

Joseph said this business is the best. He is completely satisfied.

Kathy said this business was super professional, very efficient, the communication was excellent and everyone was friendly. It was a good experience and they took care of a lot of things. She didn't have to deal with it.

Terry said it took longer than he expected and the rental experience didn't go smoothly. There was a 1 day delay due to a problem with a part. The communication could have been better because they didn't call him when his vehicle was ready.

Edith said she appreciates the excellent work the business provides.

Charles said this business was really nice about everything and they finished his vehicle in a timely manner.

Spoke with Iat. He said this business explains the problems with his vehicle very clearly. He stated if there is a delay, they keep him updated on the progress. The employees are helpful and friendly. He mentioned he chose this business because of the high ratings on Google.

Sergiu said this business does good work and he likes the work that the mechanic did to his vehicle. They washed and cleaned his vehicle for him and they provide good customer service. He mentioned that he was not informed during the repair process due to the fact that they knew that he was not in Washington at the time.

Thomas said the business did a very good job.

Cheryl said she was given superb customer service and her vehicle was done in a timely manner. She worked with Mark and he is an awesome individual. He provides superior customer service and is way up at the top. The treatment was top notch and they provide the best quality of work. This is a superb business to work with.

John said this business really did a fantastic job. Everyone he dealt with was very pleasant and helpful. His vehicle was a day late due to additional damage found. However, it was not a big deal. He is a repeat customer and he didn't mind going to this facility again.

Paint was everywhere. On the seats and on other body panels. Got my rear gate painted and it was very messy. The cleanup overall was dirty also.