Review for Exhibition Automotive CARSTAR
Kathryn W. on 07/18/2011
Kathryn said she rated them a 4 for her overall experience because her vehicle was supposed to be ready on Friday and it wasn't. It was ready on Tuesday at the end of the day. They did not explain the reason for the delay. She was not kept informed during the repair process. She called them on Friday to see if her vehicle was ready and she also called back on Monday to check on the status of her vehicle. She even went on their website to view if her vehicle was ready and all it showed was her vehicle was at the paint facility. She was not satisfied with the communication because of the reasons mentioned above.
Review Created: 07/18/2011