Reviews
RC
Russell C.
Torrance, CA
Ford E450 Super Duty

08/10/2017
Review
Jesse-
As we spoke of, your work on the genset was OUTSTANDING!
After the work on the brakes, the braking was excellent, back to its "like new" performance.
But there was that immediate problem of vibrations over 55 MPH. Saturn reduced the problem somewhat with the new tire installation, balancing, and rebalancing (front only) of the wheels, but the problem remains. It's really intolerable over about 62 - 65 MPH, which is quite inconvenient and sometimes dangerously slow at times on the Interstate highways.
I did try removing the unbalanced left front simulator, and that actually did help a tiny bit. But now the left front wheel looks really ugly.
I'm very much open to suggestions on this problem!
Thanks for asking! Russell
As we spoke of, your work on the genset was OUTSTANDING!
After the work on the brakes, the braking was excellent, back to its "like new" performance.
But there was that immediate problem of vibrations over 55 MPH. Saturn reduced the problem somewhat with the new tire installation, balancing, and rebalancing (front only) of the wheels, but the problem remains. It's really intolerable over about 62 - 65 MPH, which is quite inconvenient and sometimes dangerously slow at times on the Interstate highways.
I did try removing the unbalanced left front simulator, and that actually did help a tiny bit. But now the left front wheel looks really ugly.
I'm very much open to suggestions on this problem!
Thanks for asking! Russell
Jesse L. from Expert Truck And Rv Service responded on 08/24/2017
Call me with any questions you have on your unit. But you gave us a low score on your rating of 2 out of 5 stars. If there's still an issue call me. I think there was a misunderstanding on this review. Please let me know and rescore us if you could. Thank you!
Jesse LesmeisterManager
MH
Mike H.
Minnesota
Jeep Wrangler

11/22/2017
Category:
Service
Mike said he had the facility order him parts. When the parts arrived the staff didn't seem to answer all the questions he had. They were busy at the service department. However, the staff was very helpful.
Recommended
RC
Rick C.
Minnesota

01/18/2017
Category:
Service
Rick said the business did not give him a call back when the vehicle was ready. They did not have answers to his questions and the inside of his vehicle was not cleaned.
Recommended
MM
Myron M.
Rochester, MN
Jeep Cherokee

09/02/2020
Category:
Service
Myron said this staff was very quick with getting the part.
Recommended
GD
Gloria D.
Minnesota

04/09/2020
Category:
Service
Gloria said she trusts this business a lot, they do exceptional work on the vehicle, but they are a little slow when it comes to getting parts.
Recommended
SP
Scott P.
Minnesota

08/09/2019
Category:
Service
Spoke with Deb. She said the work provided by this business was perfect. She said they called for an appointment and when they brought their vehicle in, they were not on the schedule.
Recommended
BB
Bill B.
Minnesota

07/08/2019
Category:
Service
Bill said the business was satisfactory, he had to wait a little bit but that was fine.
Recommended
DM
Della M.
Minnesota

10/15/2018
Category:
Service
Della said the business went above and beyond what was expected.
Recommended
BM
Bob M.
Rochester, MN
Ford RV Cutaway

10/06/2018
Category:
Service
Bob said the staff was friendly, cordial, and provided prompt service. He is a satisfied customer.
Recommended
PS
Pat S.
Minnesota
Ford RV Cutaway

09/17/2018
Category:
Service
Patrick said he was very happy with the business and its pricing, he gave them a long list of items to look at and they did everything except the brakes. He knows that they probably just forgot due to his long list.
Recommended
SJ
Steve J.
Minnesota

08/14/2018
Category:
Service
Steve said the business did a really nice job servicing his vehicle. They were persistent and kept working until they found the issue his vehicle was having.
Recommended
RW
Roger W.
Minnesota

07/25/2018
Category:
Service
Roger said this business does a pretty good job.
Recommended
DJ
Dale J.
Minnesota

07/06/2018
Category:
Service
Dale said he was asked to pay a much higher amount than the estimate that was given to him.
Recommended
JB
Jeffry B.
Minnesota
Ford RV Cutaway

06/26/2018
Category:
Service
Jeffry said the staff took care of him.
Recommended
MH
Mike H.
Hokah, MN
Jeep Wrangler

01/22/2018
Jeep
Jess and his team did a great job very professional
Recommended
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