100% Would Recommend
Latest Review 1 day ago

Reviews


RC
Russell C.
Torrance, CA
Ford E450 Super Duty
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/10/2017
Review
Jesse-
As we spoke of, your work on the genset was OUTSTANDING!
After the work on the brakes, the braking was excellent, back to its "like new" performance.
But there was that immediate problem of vibrations over 55 MPH. Saturn reduced the problem somewhat with the new tire installation, balancing, and rebalancing (front only) of the wheels, but the problem remains. It's really intolerable over about 62 - 65 MPH, which is quite inconvenient and sometimes dangerously slow at times on the Interstate highways.
I did try removing the unbalanced left front simulator, and that actually did help a tiny bit. But now the left front wheel looks really ugly.
I'm very much open to suggestions on this problem!
Thanks for asking! Russell
Jesse L. from Expert Truck And Rv Service responded on 08/24/2017

Call me with any questions you have on your unit. But you gave us a low score on your rating of 2 out of 5 stars. If there's still an issue call me. I think there was a misunderstanding on this review. Please let me know and rescore us if you could. Thank you!

Jesse Lesmeister
Manager

MH
Mike H.
Minnesota
Jeep Wrangler
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/22/2017 Category: Service
Mike said he had the facility order him parts. When the parts arrived the staff didn't seem to answer all the questions he had. They were busy at the service department. However, the staff was very helpful.

RC
Rick C.
Minnesota
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/18/2017 Category: Service
Rick said the business did not give him a call back when the vehicle was ready. They did not have answers to his questions and the inside of his vehicle was not cleaned.

MM
Myron M.
Rochester, MN
Jeep Cherokee
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/02/2020 Category: Service
Myron said this staff was very quick with getting the part.

GD
Gloria D.
Minnesota
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/09/2020 Category: Service
Gloria said she trusts this business a lot, they do exceptional work on the vehicle, but they are a little slow when it comes to getting parts.

SP
Scott P.
Minnesota
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/09/2019 Category: Service
Spoke with Deb. She said the work provided by this business was perfect. She said they called for an appointment and when they brought their vehicle in, they were not on the schedule.

BB
Bill B.
Minnesota
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/08/2019 Category: Service
Bill said the business was satisfactory, he had to wait a little bit but that was fine.

DM
Della M.
Minnesota
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/15/2018 Category: Service
Della said the business went above and beyond what was expected.

BM
Bob M.
Rochester, MN
Ford RV Cutaway
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/06/2018 Category: Service
Bob said the staff was friendly, cordial, and provided prompt service. He is a satisfied customer.

PS
Pat S.
Minnesota
Ford RV Cutaway
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/17/2018 Category: Service
Patrick said he was very happy with the business and its pricing, he gave them a long list of items to look at and they did everything except the brakes. He knows that they probably just forgot due to his long list.

SJ
Steve J.
Minnesota
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/14/2018 Category: Service
Steve said the business did a really nice job servicing his vehicle. They were persistent and kept working until they found the issue his vehicle was having.

RW
Roger W.
Minnesota
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/25/2018 Category: Service
Roger said this business does a pretty good job.

DJ
Dale J.
Minnesota
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/06/2018 Category: Service
Dale said he was asked to pay a much higher amount than the estimate that was given to him.

JB
Jeffry B.
Minnesota
Ford RV Cutaway
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/26/2018 Category: Service
Jeffry said the staff took care of him.

MH
Mike H.
Hokah, MN
Jeep Wrangler
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/22/2018
Jeep
Jess and his team did a great job very professional

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