Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

454 Reviews

99% Would Recommend
Latest Review 13 days ago

Reviews


WS
William S.
Akron, OH
Ford Freestar Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
William said the service was good.
This review was collected via phone interview by Customer Research Inc.

SR
Steve R.
Ohio
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/24/2018 Category: Service
Steve said he was satisfied with the service that was done and would recommend it to anyone.
This review was collected via phone interview by Customer Research Inc.

JM
Jerry M.
Brecksville, OH
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Jerry said that the place had quality work and good prices.
This review was collected via phone interview by Customer Research Inc.

JI
Jeff I.
Cuyahoga Falls, OH
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Jeff said this business honored the warranty of parts they did not install and he is very pleased with them for doing that. He also said they are quick and he will return.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Akron, OH
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Great Service
John & Denny take good care of my older model car. A recent repair issue came up that could potentially have been extremely costly, depending on the area of the problem. The proper repair was made whereas other shops - national chains included - would likely have "discovered" other ares to fix. I'm satisfied with the work Express Auto performs and their honesty.

AV
alejandro v.
Ohio
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Alejandro said the business has very nice employees.
This review was collected via phone interview by Customer Research Inc.

JI
Jeff I.
Cuyahoga Falls, OH
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Jeff said the staff was pleasant to work with, the prices were reasonable and the work was timely. He stated that he appreciated the staff letting him bring a part of his own for the vehicle.
This review was collected via phone interview by Customer Research Inc.

CM
Charles M.
Akron, OH
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Charles said the mechanic really does what he says and the work always turns out great. He also likes the fact that when he has an appointment the mechanic will not put anyone in front of him. The shuttle is really convenient and it's a great asset for the customers.
This review was collected via phone interview by Customer Research Inc.

NW
Norman W.
Akron, OH
INFINITI Q45
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018
Honest, very good value at a fraction of a dealer’s price
Accurate diagnosis, quick repair at a fraction of what a Infiniti dealer would charge.

KA
Ken A.
Akron, OH
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Ken said he got great service.
This review was collected via phone interview by Customer Research Inc.

KC
Krista C.
Akron, OH
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Krista said they are efficient and fast.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Akron, OH
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018
Great Service
John & Denny have provided excellent service for my older model car for a few years now. Thanks.

MM
Mark M.
Akron, OH
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Mark said they were very good, helpful and nice.
This review was collected via phone interview by Customer Research Inc.

TL
Ted L.
Barberton, OH
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Ted said the business was helpful. They had in him and out quickly, They took good care of him and he was very pleased.
This review was collected via phone interview by Customer Research Inc.

JR
Jeanette R.
Ohio
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Jeanette said the business is honest.
This review was collected via phone interview by Customer Research Inc.

ES
Earla S.
Akron, OH
Kia Spectra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Earla said the mechanic does a great job and the prices are reasonable.
This review was collected via phone interview by Customer Research Inc.

CB
Collie B.
Ohio
Cadillac DTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Collie said they were honest and told him what the problem was. They were very quick at servicing his vehicle.
This review was collected via phone interview by Customer Research Inc.

MM
Mary M.
Akron, OH
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Mary said the staff did everything she asked of them.
This review was collected via phone interview by Customer Research Inc.

LC
Lisa C.
Twinsburg, OH
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Lisa said they are great guys and they do a great job.
This review was collected via phone interview by Customer Research Inc.

DM
Doug M.
Barberton, OH
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Doug said the employees were conscientious and did excellent work.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 454 in total