F. Lofrano and Son Fulton


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

1254 Reviews

98% Would Recommend
Latest Review about 2 years ago

Linh H. on 12/03/2015
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Prompt and communicated well.
Vehicle: Toyota CAMRY LE
Service Date: 11/23/2015
Review Created: 12/03/2015
Wendell J. on 12/03/2015
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Good job, and done quickly!
Vehicle: Pontiac G5 GT
Service Date: 12/01/2015
Review Created: 12/03/2015
LUCINDA H. on 12/02/2015
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I had a positive experience.
Vehicle: Ford FOCUS SE
Service Date: 11/14/2015
Review Created: 12/02/2015
MARIO MALAVE P. on 12/02/2015
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They have great and honest staff!
Vehicle: Toyota 4RUNNER 4X4 LIMITED
Service Date: 11/13/2015
Review Created: 12/02/2015
WILLIAM P. on 12/02/2015
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They communicated well and didn't overpromise.
Vehicle: BMW X5 AWD
Service Date: 11/19/2015
Review Created: 12/02/2015
DANIEL L. on 12/02/2015
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Prompt and courteous service.
Vehicle: Toyota PRIUS
Service Date: 11/24/2015
Review Created: 12/02/2015
ALI W. on 12/01/2015
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The staff was very informative and it was great all around.
Vehicle: Toyota MATRIX S
Service Date: 11/30/2015
Review Created: 12/01/2015
DAVID W. on 12/01/2015
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They went above and beyond.
Vehicle: Toyota COROLLA
Service Date: 11/30/2015
Review Created: 12/01/2015
Matthew B. on 11/30/2015
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Friendly staff and had good communication.
Vehicle: Volkswagen JETTA SE
Service Date: 11/25/2015
Review Created: 11/30/2015
DEANNA D. on 11/30/2015
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Great customer service.
Vehicle: Honda CIVIC EX
Service Date: 11/24/2015
Review Created: 11/30/2015
JOSEPH T. on 11/30/2015
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Painless.
Vehicle: Toyota CAMRY HYBRID
Service Date: 11/25/2015
Review Created: 11/30/2015
DORIS F. on 11/26/2015
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Detailed info about repairs. No waiting around for someone to help you. All very friendly and seemed knowledgable. Kept to repair schedule. Made rental car process easy. Handled all insurance payments and issues. Office was warm on a cold day! (Entered by customer via website)
Vehicle: Mazda 3 TOURING
Service Date: 11/25/2015
Review Created: 11/26/2015
REGINA L. on 11/24/2015
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Good communication.
Vehicle: Toyota PRIUS
Service Date: 11/20/2015
Review Created: 11/24/2015
JOSEPH M. on 11/24/2015
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They were very nice!
Vehicle: Volvo V50 T5 AWD
Service Date: 11/20/2015
Review Created: 11/24/2015
AYALL S. on 11/24/2015
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Everyone was very friendly and informative. They did a good job keeping me posted.
Vehicle: Toyota PRIUS
Service Date: 11/20/2015
Review Created: 11/24/2015
CLAY B. on 11/23/2015
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they're the best! (Entered by customer via website)
Vehicle: Honda CIVIC LX
Service Date: 11/18/2015
Review Created: 11/23/2015
SHADY G. on 11/23/2015
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Good service.
Vehicle: Scion FR-S
Service Date: 11/20/2015
Review Created: 11/23/2015
MICHELLE S. on 11/23/2015
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The availability, customer service, and work done as promised.
Vehicle: Audi S4 QUATTRO PREMIUM PLUS
Service Date: 11/20/2015
Review Created: 11/23/2015
JASON D. on 11/17/2015
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
It was the worst experience I have ever had. The customer service was horrible, the manager called me and pretty much told me I was lying about the estimate time. It was two days late. I asked them to contact my insurance company. I had the vehicle inspected two weeks prior to dropping it off.
Vehicle: Chevrolet EQUINOX 4X4 LT
Service Date: 11/13/2015
Review Created: 11/17/2015
ZAMEER A. on 11/16/2015
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It was all very quick and well done!
Vehicle: Mazda 3
Service Date: 11/13/2015
Review Created: 11/16/2015
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