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Fairway Ford Henderson

Average Score
Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5
3.7
(12 Reviews)
100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

Fairway has been serving the East Texas area since 1997. Owner Barney Rubin and Chris Beaty began the Fairway legacy in Henderson, Texas with the formation of Fairway Ford-Mercury Inc. Their founding principles of serving customers and putting the customer's needs above their own still hold true today. Dennis Smith joined the ownership Fairway has been serving the East Texas area since 1997. Owner Barney Rubin and Chris Beaty began the Fairway legacy in Henderson, Texas with the formation of Fairway Ford-Mercury Inc. Their founding principles of serving customers and putting the customer's needs above their own still hold true today. Dennis Smith joined the ownership at the Ford dealership in 2003. Over the years, Fairway has expanded their Henderson location to include a larger service department, a Ford Quick Lane facility, and a total remodel including a new showroom and a covered service drive area.

In 2005, Fairway built a brand new concept store in Tyler, Texas called Fairway Auto Center which is a complete automotive service and pre-owned sales facility that strives to meet any automotive needs that our customers may have. From a simple state inspection to the purchase of a high-line luxury car, Fairway's goal is to exceed our customer's expectations by providing a great value and exceptional service.

At Fairway Auto Group, we truly have something for everyone and our commitment to you is to treat you the same way we would want to be treated. Fairway is not just our name, it's the way we do business!
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Categories
Car Dealer, Used Car Dealer, Auto Maintenance
Contact
(903) 657-2566

Business Hours

Mon
7:30 AM - 6:30 PM
Tue
7:30 AM - 6:30 PM
Wed
7:30 AM - 6:30 PM
Thu
7:30 AM - 6:30 PM
Fri
7:30 AM - 6:30 PM
Sat
8:30 AM - 5:00 PM
Sun
closed
* Central Time (US & Canada)
301 U.S. 79 Henderson, TX 75654
Fairway Ford Henderson's Reviews
Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5
3.7
(12 Reviews)

RH
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Robert H.
Henderson, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/02/2021
Never again
(((((Local mechanic with 30 years experience please read )))))This past Friday I returned to the used car side to talk with manager and the man who made a offer on my truck I want to sell my truck he offered(( 42,000 for the truck or he said I can Wright a check for what you owe and send it to finance company and Wright you a check for your equity ))I found he was not there so a sales man called him to ask him about the meeting and what had transpired I told the guy I would take 43,000 and we could do the deal few days before when I had went i also looked at a little older dodge 2500 didn’t test drive at the time but did look at it the whole reason I was selling truck was to not have a payment I only owed 15,700 on the truck the manager mentioned he could do a deal straight up so I kept that in mind so when on Friday I ask to test drive the dodge 2500 I was able to find several things that did not work I brought this up after the test drive they were willing to fix or I could I’ve also been a mechanic for over 30 years at this time the sales man took the deal to the new car side to I’m assuming the finance manager this man would not honor the deal reached before with manager he was ugly about the deal I was stunned the manager said the deal was good for a week so I started asking a lot of questions then the other guys in the office started coming to his defense so basically I was ambushed in that office now mind you I had dealt with the used car manager before I bought a car from him before and everything went very smooth as things began to escalate that’s fine I’ll just sell you the truck I said he then said ok do a street buy to his sales man then said we’ll send a check into to pay of what you owe and when the title comes in you’ll get your check I said again your manager didn’t say that he said I would get a check when he wrights out the financed portion and I said your taking position of the truck so I said no and I would never do business there again I’m also going to put up a YouTube video of my experience at this dealership and specifically the man who seams to be running it all I can recommend is talk to the manager behind the desk in new cars before u make a purchase he is the head of the organization that leads his employees because this could happen to you I will never go back
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