Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

293 Reviews

98% Would Recommend
Latest Review 10 days ago

Reviews


RR
Rosanna R.
Splendora, TX
Ford Explorer Sport Trac
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Rosanna said they did everything she expected and a little bit more.
This review was collected via phone interview by Customer Research Inc.

TC
Tim C.
Lufkin, TX
INFINITI QX56
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Spoke with Tim's son. He said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Lufkin, TX
Toyota Tacoma
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/30/2018
Very clear and up-front about the work to be done.
Not much to criticize...Maybe a little pricey, +$1400 on tune up and brakes...they did quote this before the work so no surprises. Maybe a little slow, 3 days in the shop. However, folks seem honest and knowledgeable. So far everything is holding up. I would use again.

BD
Billy D.
Lufkin, TX
Chevrolet S10 Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2018 Category: Service
Spoke with Ramona. She said the service was great. The vehicle runs perfect now.
This review was collected via phone interview by Customer Research Inc.

LI
Loran I.
Lufkin, TX
Chrysler Town & Country
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2018 Category: Service
Loran said they did a great job.
This review was collected via phone interview by Customer Research Inc.

JS
Jake S.
Lufkin, TX
Toyota Tundra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/03/2018 Category: Service
Jake said the service was good.
This review was collected via phone interview by Customer Research Inc.

LM
Larry M.
Lufkin, TX
Chevrolet Colorado
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Spoke with Dorothy. She said the vehicle runs fine, and Larry has no complaints.
This review was collected via phone interview by Customer Research Inc.

RC
Robert C.
Pollok, TX
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2018 Category: Service
Robert said staff provided great and timely service on his vehicle. They fixed the problem. He was very happy with their reasonable prices.
This review was collected via phone interview by Customer Research Inc.

CW
C.W. W.
Wells, TX
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
C.W. said he's always had good service from them. He already has recommended this business and they do a good job.
This review was collected via phone interview by Customer Research Inc.

YG
Yolanda G.
Lufkin, TX
Kia Rio
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Service
Yolanda said the service was actually really good. The technician was really careful. He was nice and helpful.
This review was collected via phone interview by Customer Research Inc.

NN
Nyla N.
Lufkin, TX
Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2017 Category: Service
Nyla said the team is always nice and they continue to do a great job.
This review was collected via phone interview by Customer Research Inc.

FP
Fred P.
Lufkin, TX
Honda Odyssey
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/30/2017
Odyssey 2002
Sold the Odyssey 2002 however, I may bring my 2014 CRV in for service sometime.

ND
Nathan D.
Lufkin, TX
Lexus ES 350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017 Category: Service
Nathan said they got his vehicle in and out quickly so he was very pleased.
This review was collected via phone interview by Customer Research Inc.

GL
Gene L.
Shoshone, ID
Chevrolet Camaro
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2017 Category: Service
Gene said it was quality care and service.
This review was collected via phone interview by Customer Research Inc.

JJ
John J.
Marshall, TX
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/10/2017 Category: Service
John said the service was slow.
This review was collected via phone interview by Customer Research Inc.

FK
Frederick K.
Lufkin, TX
Kia Sedona
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017
easy to access
great and prompt service

JG
Jack G.
Lufkin, TX
GMC Sierra 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2017
REPAIRS
Absolutely wonderful service, best in town. Always attentive, affordable and spot on for repairs and service. Highly recommend.

CJ
Connie J.
Lufkin, TX
Chevrolet Cobalt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2017 Category: Service
Connie said the business was very polite and timely.
This review was collected via phone interview by Customer Research Inc.

HS
Harry S.
Lufkin, TX
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017 Category: Service
Spoke with Linda. She said she receives good customer service from this business.
This review was collected via phone interview by Customer Research Inc.

DD
Douglas D.
Lufkin, TX
Ford F-150
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2017 Category: Service
Douglas said he had a great experience. The facility is not far and it's convenient.
This review was collected via phone interview by Customer Research Inc.