ReScore Reviews™ (29)

ReScore
Overall Rating 4.7931021/5Overall Rating 4.7931021/5Overall Rating 4.7931021/5Overall Rating 4.7931021/5rating 4.7931021
Original
Overall Rating 1.92857/5rating 1.92857rating 1.92857rating 1.92857rating 1.92857
95% Would Recommend
100% Business Response
Latest Review about 1 hour ago
Amy S. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Place to buy your next Hyundai . . . FAMILY HYUNDAI!"
They make you feel that your business is appreciated and take excellent care of their customers not only in the sales department but the service department as well! Way to go Family Hyundai!!!
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/21/2017 08:52 AM
JOSEPH M. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
Timely service,good advicer.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/21/2017 08:36 AM
Chelsea M. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service by Colin "
Great service by mechanics and customer service experience with Associate Colin
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/21/2017 07:24 AM
Gloria P. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent "
Terrific service
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/20/2017 04:26 PM
John F. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is excellent"
This dealership has top people with personable skills above whats expected. Nice job!!! Its great experience
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 10:51 AM
Joseph B. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Family Hyundai service is excellent and quick."
Oil change, recall and warranty work completed in less than two hours. They drove me to my office, and I had a washed and vacuumed car when I picked it up.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/02/2017
Service Type: Repair
Review Created: 11/20/2017 08:34 AM
Verified Customer on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
My car was towed in at 8:30am and ready for pickup at 5:30pm.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/20/2017 06:59 AM
Oluwadamilola M. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tom Salin...."
i've been using family hyundai for 6 years and Tom Salin makes it a very easy choice to make for quality care and service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/20/2017 05:32 AM
Samantha F. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Great atmosphere
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/19/2017 10:39 PM
Verified Customer on 11/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"So-SO"
Come with a full wallet. Service fees are too high.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/19/2017 06:07 PM
Stephen B. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/19/2017 11:09 AM
Lisa D. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"13 yr dedicated customer"
I just recently purchased my 3rd Hyundai from you, you have continued to provide excellent and dependable service to my vehicles since 2004. I wouldnt go anywhere else. Thank you. (the coffee cake/bagels are a pleasant touch!)
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/19/2017 08:59 AM
DANIEL R. on 11/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly people, skilled service staff, people that stop to say "HI" and inquire about how we like our 4th car from Family.....IT MAKES A DIFFERENCE!!"
I was a bit disappointed to learn that the recall couldn't be fixed due to lack of parts, but know I will be informed when we can reschedule!
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/19/2017 08:37 AM
Verified Customer on 11/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Regular maintenance service. "
Regular 75K mike service performed and AWD service. All was done in less than two hours.
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/19/2017 03:12 AM
Sandra M. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent "
Great service and professionalism.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/18/2017 05:18 PM
Michael C. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Regular Service Plus"
It was time for my regular service on my 2013 Santa Fe. I had also been living with a worn out key FOB for several months. I asked Tom Salin if it could be repaired. He quoted a cost of nearly $300 but said he would call the Extended Warranty folks to see if they would cover it. He told me that they would cover it and I got it replaced. Thanks for going the extra mile, Tom.
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/18/2017 02:45 PM
Verified Customer on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"normal service visit"
As Always service was completed as requested without any problems.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/18/2017 12:22 PM
PAUL H. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"rateing"
This visit and previous visits have been very good.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/18/2017 07:10 AM
RICHARD S. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, courteous staff. "
Outstanding service.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/17/2017 06:39 PM
TJ S., Service Director at Family Hyundai responded on 11/18/2017

Richard, Thank You for your positive feedback and greatly appreciated 5 star review. We look forward to seeing you for your next scheduled visit. Have a Great Weekend!

Sincerely, 

TJ Schmitt
Service Director
Family Hyundai
708-444-7100
Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Dealership "
I have purchased 3 vehicles from this dealership. Your service and quality surpass all other Orland Dealers! Thanks: I willl continue my business at Family Hyundai
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/17/2017 06:24 PM
TJ S., Service Director at Family Hyundai responded on 11/18/2017

Thank You for your positive feedback and greatly appreciated 5 star review. We look forward to seeing you for your next scheduled visit. Have a Great Weekend!

Sincerely,

TJ Schmitt
Service Director
Family Hyundai
708-444-7100
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