ReScore Reviews™ (26)

ReScore
Overall Rating 4.8076923/5Overall Rating 4.8076923/5Overall Rating 4.8076923/5Overall Rating 4.8076923/5rating 4.8076923
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Nancy H. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"."
.
Vehicle: 2011 Hyundai Sonata Hyb
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/20/2017 08:05 PM
Penny L. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great dealership "
Quick, courteous, & honest. I found my dealership! Stay clear of Happy Hyundai. Will never go there again.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/20/2017 07:41 PM
Earnest K. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service and a professional team"
Great Job
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/20/2017 06:48 PM
Verified Customer on 10/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Usually great service"
Usually great service, needed more one on one time from hyundai representative after service
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/20/2017 05:02 PM
SYLVESTER B. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Colin Simmons is what makes this place great."
A service advisor (in my case, Colin Simmons) is the customer's interface to the service department. Because Colin is someone I have come to trust, I depend on him to recommend service I need for my Genesis and I can accept his recommendation without buyer's remorse. I do not wish to imply that the other advisors are not honest; however, I only schedule service on days that Colin is on duty.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/20/2017 11:16 AM
Michael H. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"mikes car"
none
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/20/2017 10:44 AM
Verified Customer on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenient"
Always come here for service. Never have any issues.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/20/2017 10:23 AM
Susan L. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very nice, helpful, polite!"
Everything great!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/19/2017 07:28 PM
De F. on 10/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil Change"
Service was good since the car only had an oil change. The down side was that they did not put the wheel caps on the passenger side wheels until I told them again after the car was ready.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/19/2017 05:58 PM
Debra S. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My visit to Family Hyundai's service department. "
All services were conducted in a timely manner. Everything was explained and recommendations given as well
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/19/2017 02:17 PM
Toni P. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I just wish your agency was closer but I love the service "
the service is great
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/19/2017 12:10 PM
Tony K. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great cutomer service "
First time in this place. Was a little busy but that was to be expected. Service guy asked what was needed and told me what to expect from this facility. Gave me a time frame of what to expect and got it within 15 minutes to the actual time. People were nice and seemed professional.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/19/2017 11:29 AM
ROSANN M. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly"
The workers did a great job on my car. They are very respectful
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/19/2017 11:10 AM
Karen B. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service"
Oil change was free and they flushed out my air conditioning hose since it was clogged with leaves.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/18/2017 03:15 PM
Fuad Z. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome representatives "
Everyone at Family Hyundai really treats you like family.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/18/2017 07:38 AM
Kristine P. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Care For Your Car"
I always get the honest answers I need to make decisions on my maintenance. Service techs advise me when things can wait and when they can't. I love that.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/18/2017 05:07 AM
Edythe G. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome job!"
The service and friendliness makes everything better. The customer service is awesome! I drive far just for their service.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 01:34 PM
TJ S., Service Director at Family Hyundai responded on 10/17/2017

Edythe, Thank You for your positive feedback and Awesome review. We greatly appreciated you driving the extra distance and making us your preferred Hyundai Dealer. Thanks Again and Have a Great Day!

Sincerely, 

TJ Schmitt
Service Director
Family Hyundai
708-444-7100
Maureen T. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service every time I come in"
847
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/17/2017 11:46 AM
TJ S., Service Director at Family Hyundai responded on 10/17/2017

Maureen, Thank You for your positive feedback and greatly appreciated 5 star review. We look forward to seeing you for your next scheduled service. Have a Great Night!

Sincerely, 

TJ Schmitt
Service Director
Family Hyundai
708-444-7100
Paul B. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt and courteous service"
I have been going to Family Hyundai for a number of years. In addition, other members of my family have purchased vehicles from Family Hyundai and return for regular service. One of the Service Managers (his first name is Tom) is the absolute best.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/17/2017 11:37 AM
TJ S., Service Director at Family Hyundai responded on 10/17/2017

Paul, Thank You for your greatly appreciated comments and 5 star review. We look forward to seeing you for your next scheduled service. Have a Great Night!

Sincerely, 

TJ Schmitt
Service Director
Family Hyundai
708-444-7100
Verified Customer on 10/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"CONVENIENT"
VERYGOOD
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 11:26 AM
TJ S., Service Director at Family Hyundai responded on 10/17/2017

Thank You for completing the sure critic review. Any additional feedback on how we can make your next visit a 5 star experience would be greatly appreciated. Have a Great Day!

Sincerely, 

TJ Schmitt
Service Director
Family Hyundai
708-444-7100
Displaying Review 1 - 20 of 3047 in total