Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
They will take your money for an insurance policy but not actually activate the policy. Remember, they are not actually an insurance company. They don't actually own insurance. They just sell insurance provided by other companies, not by them.
They are on multiple websites for insurance scams and fraud.